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On the show
From 10 epsHosts
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Recent episodes
HVAC Mental Health: When Learning Too Much Becomes an Addiction with John Whitehead, Part 1
May 5, 2026
Unknown duration
AC Systems Fail to Control Humidity and Comfort, Learn the Dehumidification Fix with Chris Howells
May 1, 2026
Unknown duration
We Built an HVAC Business Together After 8 Years of Struggle, Hiring, and Systems with Cody & Emily
Apr 29, 2026
24m 58s
HVAC Techs Are Losing Refrigerant Using Gauges & Ignoring Probe Diagnostics - Eric Ruggles Part 2
Apr 27, 2026
18m 31s
How Airflow vs Static Pressure Mistakes & Bad Filters Are Killing HVAC Systems - Eric Ruggles Part 1
Apr 24, 2026
25m 24s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 5/5/26 | ![]() HVAC Mental Health: When Learning Too Much Becomes an Addiction with John Whitehead, Part 1 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest John Whitehead, Owner of Honest HomePerformance and Radon Solutions, and Co‑Owner of Honest Heating and Cooling Inc. John talks about his career in the trades and how a drive to learn and improve led to feelings of imposter syndrome and eventually an unhealthy obsession with education. He explains how this behavior affected his work, relationships, and overall well-being, including a lack of sleep and balance at home. John also opens up about being diagnosed with bipolar disorder and seeking help through a psychiatric program. Together, they discuss the importance of balance, recognizing warning signs, and being open about mental health in the trades. This episode continues the mental health series by focusing on challenges that can develop from within the trade itself. John joins Gary to share how his strong drive to learn led to imposter syndrome and an unhealthy focus on education. He explains how spending too much time studying began to affect his work, communication, and home life, leading to lack of sleep and strain in his relationships. John also talks about being diagnosed with bipolar disorder and the steps he took to get help, including time in a psychiatric program. The conversation highlights the importance of balance, self-awareness, and speaking up about mental health in the trades. Expect to Learn: How imposter syndrome can affect skilled technicians in the trades. How too much focus on learning can lead to stress and burnout. Why is a balance between work, learning, and personal life important? How lack of sleep and routine can impact mental and physical health. How seeking help and support can lead to better mental well-being. Episode Highlights: [00:00] - Intro to John Whitehead in Part 1 [02:52] - John's background: Imposter syndrome hits [05:44] - Gary defines imposter syndrome (AI definition) [08:20] - The addiction: Too much studying, no sleep, or food [11:41] - Deeper diagnosis: Bipolar with mania [15:52] - Getting help: 10 days in a psychiatric hospital This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest John Whitehead on: LinkedIn: https://www.linkedin.com/in/john-whitehead-17a341370/ Honest Heating and Cooling Inc - Website: https://www.honestheatingac.com/ Honest HomePerformance and Radon Solutions - Website: https://www.honesthomeperformance.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 5/1/26 | ![]() AC Systems Fail to Control Humidity and Comfort, Learn the Dehumidification Fix with Chris Howells | In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Chris Howells, Senior Training and Development Manager at AprilAire, to discuss the importance of dehumidification in indoor air quality and home comfort. Chris explains how air conditioners handle both temperature and moisture, and why many systems struggle to control humidity on their own. The conversation covers how standalone dehumidifiers work, including reheat and moisture removal, along with different installation methods and sizing considerations. Gary and Chris also explore common issues like oversized systems, seasonal humidity problems, and how proper humidity control can improve comfort, protect materials, and support overall health. In this conversation, Chris explains the importance of dehumidification in HVAC systems and how it supports comfort, health, and home protection. He describes how air conditioners remove some moisture but often cannot control humidity on their own, especially in certain conditions. Chris and Gary discuss how standalone dehumidifiers work using cooling and reheat, along with different installation methods and sizing factors. They also cover how issues like oversized systems, seasonal moisture, and poor humidity control can lead to discomfort and reduced system performance. Expect to Learn: How dehumidification improves indoor air quality, comfort, and home protection. How air conditioners handle moisture and why they often fall short. How standalone dehumidifiers work using cooling and reheating. How different installation methods affect system performance and airflow. How issues like oversized systems and seasonal humidity impact comfort and efficiency. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Chris Howells [02:36] - Listener problem: High humidity (55% RH) with an oversized AC [04:14] - ACs prioritize sensible cooling; dehumidification is "leftover." [06:01] - Chris mentions that Airflow verification is step one [07:34] - How a dehumidifier works (reheat effect, no overcooling) [10:47] - Installation methods: Return-to-return vs. fully ducted [14:01] - 3 benefits of dehumidification: Health, comfort, home protection [18:22] - Model E100 (100 pints/day) as a standalone example [20:48] - Wet coil + dry supply air = humidification problem [23:32] - Checking sensible/latent ratios at different wet-bulb temps [25:18] - Chris: Inverters handle humidity; single-stage needs backup [28:01] - Sizing: E100 at 80/60 vs. real-world conditions (75/50) [31:34] - Hydroco: Venturi effect recirculates water (no pump) [34:32] - Gary: Shoulder season humidity + oversized AC = need dehumidifier This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire: https://www.linkedin.com/company/aprilaire/ Website: AprilAire: https://www.aprilaire.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 | — | ||||||
| 4/29/26 | ![]() We Built an HVAC Business Together After 8 Years of Struggle, Hiring, and Systems with Cody & Emily✨ | HVAC businessleadership+4 | Cody BrassealEmily Brasseal | Acadiana Comfort SystemsWorkHero | — | HVACbusiness growth+6 | — | 24m 58s | |
| 4/27/26 | ![]() HVAC Techs Are Losing Refrigerant Using Gauges & Ignoring Probe Diagnostics - Eric Ruggles Part 2✨ | refrigerant lossairflow diagnostics+4 | Eric Ruggles | YELLOW JACKETRitchie Engineering Co., Inc. | — | HVACdiagnostics+7 | — | 18m 31s | |
| 4/24/26 | ![]() How Airflow vs Static Pressure Mistakes & Bad Filters Are Killing HVAC Systems - Eric Ruggles Part 1✨ | airflowstatic pressure+4 | Eric Ruggles | Ritchie Engineering Co., Inc.YELLOW JACKET | — | airflowstatic pressure+6 | — | 25m 24s | |
| 4/22/26 | ![]() HVAC Business Growth for Married Entrepreneurs to Build Legacy Over Safe Careers with Cody Brasseal & Emily Brasseal✨ | HVAC business growthfamily-owned business+3 | Cody BrassealEmily Brasseal | Acadiana Comfort Systems | — | HVACbusiness growth+5 | — | 19m 10s | |
| 4/20/26 | ![]() HVAC Compressor Failures Caused by Airflow, Charging, and Installation Errors - Matthew Waxer Part 3✨ | HVACcompressor failures+4 | Matthew Waxer | Kilmer HVACR Services Inc | — | HVACcompressor failures+5 | — | 15m 56s | |
| 4/16/26 | ![]() HVAC Techs Are Destroying Compressors with Moisture and Charging Mistakes - Matthew Waxer Part 2✨ | compressor performancemoisture control+4 | Matthew Waxer | Kilmer HVACR Services Inc | — | compressormoisture+8 | — | 22m 18s | |
| 4/15/26 | ![]() How HVAC Owners Can Fix Broken Ops and Build Smarter Teams with AI - Andrew Blair✨ | HVAC business growthteam management+4 | Andrew Blair | Helix EarthKensington+3 | — | HVACbusiness leadership+5 | — | 18m 37s | |
| 4/14/26 | ![]() What Causes HVAC Compressor Failure? Installation Oil Problems and Sizing Errors - Matthew Waxer Part 1✨ | HVAC compressor failureinstallation practices+5 | Matthew Waxer | Kilmer HVACR Services Inc | — | compressor failureHVAC installation+6 | — | 24m 31s | |
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| 4/9/26 | ![]() HVAC Mental Health: From Attention Seeking Trauma to Discipline with Adam Gordon Part 2✨ | mental healthpersonal growth+4 | Adam Gordon | Orella Group Inc | — | mental healthtrauma+5 | — | 21m 43s | |
| 4/8/26 | ![]() HVAC Business Owners Fail Without Field Experience to Build Real Growth with Andrew Blair✨ | HVAC business growthfield experience+4 | Andrew Blair | Helix EarthKensington Mechanical+1 | — | HVACcommercial refrigeration+4 | — | 22m 20s | |
| 4/6/26 | ![]() HVAC Mental Health: The Reality of Grief in the Trades with Adam Gordon Part 1 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest Adam Gordon, Director of Service and Maintenance, Mechanical Division at Orella Group Inc. In Part 1, Adam shares his life story and speaks openly about the trauma he has faced, including witnessing a close friend die in a tragic accident, losing family members, and making the difficult decision to remove life support from his father. He explains how years of grief, family struggles, and seeking attention shaped many of his actions in the past, both online and in his personal life. Adam also talks about how therapy helped him better understand himself and begin working through his trauma. Together, they discuss the importance of purpose in the trades, learning from difficult experiences, and creating space for honest conversations about mental health. This episode continues the mental health series by focusing on the struggles many people in the trades quietly carry. Adam joins Gary to share the difficult experiences that shaped his life, including witnessing his best friend die in a tragic accident, losing his stepfather to suicide, and later losing his sister and father. He explains how years of grief and family challenges affected his behaviour, relationships, and search for attention both online and in real life. Adam also talks about how therapy helped him better understand his trauma and begin working on personal growth. The conversation highlights the importance of opening up, learning from hard experiences, and creating space for honest discussions about mental health in the trades. Expect to Learn: How witnessing a close friend die at a young age affected Adam's life. How losing his stepfather, sister, and later his father shaped his grief. Why do many tradespeople feel pressure to stay quiet and keep working? How therapy helped Adam understand his behaviour and past trauma. How helping customers through service work can create purpose and meaning. Episode Highlights: [00:00] - Intro to Adam Gordon in Part 1 [03:02] - Meet Adam: Early Life Trauma & Loss [05:44] - Coping Mechanisms: Dark Humor & Moving On [09:16] - Adam's Past: From Revenge Porn to Therapy [12:02] - Social Media Struggles: Trolls vs. Gratitude [15:44] - Gary's Approach: Blocking Out Negativity [18:23] - Maturity: Not Feeding the Online Drama This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Adam Gordon on: LinkedIn: https://www.linkedin.com/in/adam-gordon-494a54bb/ Instagram: https://www.instagram.com/gordonbotplumbing/ Orella Group Inc: https://www.linkedin.com/company/orella-group-inc/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 4/2/26 | ![]() HVAC Invoicing Fixes for Service Techs to Reduce Cash Flow Gaps with Austin Wendel Part 2 | In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades. Austin shares valuable insights on managing cash flow, invoicing efficiently, and using smart marketing strategies to grow a successful trade business. From service agreements to financial systems, this episode covers key strategies that every small business owner should consider for long-term success. With extensive experience in the HVAC and trades industry, Austin shares his expertise on cash flow management, financial systems, and operational efficiency, all crucial to growing a sustainable business. Expect to Learn: The importance of quick invoicing for maintaining healthy cash flow How to handle unpaid invoices and effectively collect payments Marketing strategies for acquiring your first customers Setting up financial systems that work for your trade business The benefits of service agreements and creating long-term customer relationships Timestamps: 00:00 - Introduction 02:37 - Importance of Quick Invoices 05:31 - Marketing for New Businesses. 07:48 - Grassroots Marketing Techniques 08:39 - Setting Up Financial Systems 10:31 - Service Agreements for Steady Cash Flow 13:33 - HVAC as a Service Model 17:22 - Advice for New Business Owners 18:14 - Conclusion This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Follow our Guest Austin Wendel: LinkedIn: https://www.linkedin.com/in/accounting4trades/ Instagram: https://www.instagram.com/accounting4trades/ Company Website: https://www.acc4t.com/ Company LinkedIn: https://www.linkedin.com/company/accounting-4-trades/ Company Facebook: https://www.facebook.com/acc4trades/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 3/30/26 | ![]() HVAC Techs Can Zone Any Brand Without Bypass or Complexity with Christopher Rystedt Part 2 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Christopher Rystedt, Technical Sales and Trainer at Airzone Control, about air distribution and zoning with VRF and inverter systems. In Part 2, they discuss common applications such as hotels and residential homes, and how zoning can work with multiple brands and system types. Christopher explains how modern zoning avoids bypass dampers by adjusting fan speed and system capacity based on demand. They also cover ventilation modes, zone weighting, and how airflow is balanced across different spaces. The conversation wraps up with setup tips, training options, and how zoning can help manage refrigerant limits and reduce system size and cost. Gary and Christopher discuss how modern HVAC zoning systems work with VRF and inverter equipment in both commercial and residential applications. They explain how systems can control multiple zones or units from one platform, even across different brands. Christopher describes how proper duct design and variable fan speed help avoid the need for bypass dampers while maintaining correct airflow. They also cover ventilation settings, including local and system-wide fan operation, and how zone weighting helps balance airflow based on duct size. They finish by talking about system setup, training resources, and how zoning can help reduce refrigerant use and overall system costs. Expect to Learn: How HVAC zoning systems can control multiple rooms using VRF and inverter equipment. How one platform can manage different brands and types of HVAC units together. Why proper duct design and variable fan speed help eliminate the need for bypass dampers. How ventilation modes work at both the zone level and system level to move air. How zone weighting and system setup help balance airflow and improve overall performance. Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [01:08] - Intro to Chris Rystedt in Part 02 [02:10] - Main applications: Hotels, villas, and residential [04:34] - Airzone history: Spain (1997), North America (2021) [06:57] - Inverter systems vs. traditional bypass dampers [09:21] - Ventilation modes: Local and global settings [13:29] - Christopher's role: Technical sales and trainer [18:33] - Training resources and A2L refrigerant benefits This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Christopher Rystedt: LinkedIn: https://www.linkedin.com/in/christopher-rystedt-62258597/ Airzone Control - LinkedIn: https://www.linkedin.com/company/airzonecontrol/ Airzone Control - Website: https://www.airzonecontrol.com/as/en/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 | — | ||||||
| 3/27/26 | ![]() How Airzone Quietly Fixed the Biggest Problem in HVAC Zoning with Christopher Rystedt Part 1 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Christopher Rystedt, Technical Sales and Trainer at Airzone Control, to discuss VRF and VRV zoning and how it applies to air distribution systems. Christopher explains how zoning can be used with inverter-driven equipment to deliver precise comfort by controlling airflow to individual spaces using modulating dampers and smart controls. The conversation covers how Airzone integrates with over 200 HVAC brands through manufacturer-supported communication protocols, allowing full system functionality without losing performance. Gary and Christopher also explore system design, control strategies, and how modern zoning helps reduce equipment load while improving comfort and efficiency. In this conversation, Christopher explains how VRF and VRV zoning can be applied to ducted systems to control airflow to individual rooms based on demand. He describes how modulating dampers and smart controls adjust airflow levels instead of simply opening or closing, allowing the system to match capacity to the exact needs of each space. Christopher and Gary discuss how zoning works with inverter-driven equipment and why proper communication with indoor units is important to maintain performance. They also cover system setup, including thermostats, sensors, and control wiring, and explain how this approach helps improve comfort, reduce equipment load, and provide more efficient operation. Expect to Learn: How VRF and VRV zoning can control airflow to different rooms using one ducted system. Why modulating dampers adjust airflow levels based on the exact demand in each space? How communication with indoor units allows zoning systems to maintain full equipment performance. What components, like thermostats, sensors, and control boards, are used in a zoned system setup? How proper zoning design helps improve comfort, reduce system load, and increase efficiency. Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:00] - Intro to Christopher in Part 1 [02:36] - What is Air Distribution Zoning? [05:14] - What Air Distribution Zoning Is [08:33] - Airone Zone Damper Demo & How It Works [10:32] - Compatibility with 200+ VRF Brands [13:09] - System Setup: Sensors, Dampers & Wiring [17:49] - Building Automation, App Control & Integration This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Christopher Rystedt: LinkedIn: https://www.linkedin.com/in/christopher-rystedt-62258597/ Airzone Control - LinkedIn: https://www.linkedin.com/company/airzonecontrol/ Airzone Control - Website: https://www.airzonecontrol.com/as/en/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 | — | ||||||
| 3/25/26 | ![]() Moisture in POE Oil Permanently Damages HVAC Systems with Jim Bergmann | In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc, to discuss system cleanup after moisture contamination and compressor burnouts. Jim explains why moisture in POE oil cannot be fully removed with evacuation and highlights the importance of using filter dryers and proper procedures. The conversation covers real-world scenarios such as water entering a system and the steps needed to reduce damage and extend equipment life. Gary and Jim also talk about evacuation best practices, decay testing, and how poor installation habits can lead to long-term system failure. In this conversation, Jim explains how moisture affects refrigeration systems and why it cannot be fully removed from POE oil using evacuation alone. He discusses how technicians should rely on filter dryers, oil changes, and proper cleanup methods to reduce contamination. Jim and Gary talk about real situations like water entering a system and compressor burnouts, and how these issues damage equipment and shorten its life. They also explain the importance of good installation practices, proper evacuation, and decay testing to prevent future failures and ensure the system stays clean and dry. Expect to Learn: Why can moisture in POE oil not be removed using evacuation alone? How filter dryers help remove moisture and acids from HVAC systems. Steps technicians can take when water enters a refrigeration system. How compressor burnouts contaminate systems and affect performance. Why proper evacuation, decay testing, and installation practices prevent system failures. Episode Highlights: [00:00] - Intro to Jim Bergmann [01:53] - Jim Returns & POE Oil Moisture Discussion [03:24] - YouTube Demo: POE Oil Stays Cloudy After Evacuation [05:40] - Scenario 1: Water in System from Cracked Coil [08:55] - Mini Split Story: When a System Pulls in Moisture [12:45] - Scenario 2: Compressor Burnout Cleanup [16:25] - Flushes & Solvents: Are They Worth Using? [17:54] - The Real Root Cause: Poor Evacuation Practices [19:03] - Micron Gauge Placement: Does It Matter? [23:34] - Final Tip: The Blue Vac Gauge & Best Practices This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: https://www.linkedin.com/in/jim-bergmann-2968178/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Redfish Instruments Inc: https://www.linkedin.com/company/redfish-instruments/ Download the measureQuick App here: https://play.google.com/store/apps/details?id=com.measurequick.hvac Follow the Host, Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 3/25/26 | ![]() The Credit Score Secrets for New HVAC Owners to Unlock Cash Flow Stability with Austin Wendel | In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades, who shares valuable insights from his experience in the trades industry, guiding entrepreneurs on how to properly set themselves up financially before taking the leap into business ownership. Austin Wendel is a seasoned business owner in the trades industry, with years of experience helping others navigate the challenges of starting and growing a business. Known for his practical approach to financial planning and business growth, Austin breaks down key areas such as personal credit, savings, emotional preparation, and the importance of separating business and personal finances. Expect to Learn - The significance of having a good credit score and how it affects your business. - How to calculate savings and ensure you have enough financial runway before starting. - The emotional preparation needed for business ownership includes family involvement. - Why it's crucial to separate business and personal finances and practical tips for doing so. - Whether you should invest in high-cost branding or take a more conservative approach to vehicles and tools. Timestamps 00:00 – Introduction 02:35 – Personal Credit Score 04:15 – Checking Your Credit Score 05:25 – Savings and Runway 06:43 – Playing Devil's Advocate on Starting with $0 08:36 – Emotional Runway & Family Support 11:58 – Avoiding the "Shiny Truck Trap" 15:12 – Separating Business and Personal Finances 16:29 – The Importance of a Supply House Float 19:38 – Using Vendor Credit to Extend Payment Terms 21:10 – Managing Credit and Debt 21:49 – Software Choices for New Business Owners This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Follow our Guest Austin Wendel: LinkedIn: https://www.linkedin.com/in/accounting4trades/ Instagram: https://www.instagram.com/accounting4trades/ Company Website: https://www.acc4t.com/ Company LinkedIn: https://www.linkedin.com/company/accounting-4-trades/ Company Facebook: https://www.facebook.com/acc4trades\ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/ | — | ||||||
| 3/20/26 | ![]() HVAC Maintenance Strategy for Techs to Prevent Failures without Gauging with John Anderson Part 2 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort, about practical HVAC maintenance and system checks. In Part 2, they discuss how technicians can use observation, temperature measurements, and airflow checks to evaluate a system before connecting gauges. John explains simple ways to estimate evaporator performance using return air temperature and suction line temperature. Gary and John also cover electrical inspections, including checking contactors and testing coils for shorts. The conversation ends with a discussion about preventative maintenance ideas, such as scheduled capacitor replacement and the importance of keeping coils clean. Gary and John discuss practical HVAC maintenance checks and how technicians can assess system performance before connecting gauges. They explain how observing airflow, temperature differences, condensate flow, and suction line conditions can help confirm that a system is operating properly. John shares a simple method to estimate evaporator performance using return air temperature and suction line temperature. The conversation also covers electrical inspections such as checking contactors, testing coils for shorts, and spotting common issues. They finish by talking about preventative maintenance, including cleaning condenser coils and considering scheduled capacitor replacement to reduce breakdowns. Expect to Learn: How technicians can evaluate system performance using temperature and airflow checks. A simple way to estimate evaporator coil performance using return air temperature. Why visual inspection and system cleanliness are key parts of HVAC maintenance. How to check contactors and coils to find electrical issues before they cause failures. Why cleaning condenser coils and planning capacitor replacement can help prevent breakdowns. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 02 [02:15] - How load calc fixes static pressure [03:02] - Non-invasive checks vs. always using gauges [07:59] - Electrical inspections: Contactors & coils [12:08] - Real story: Bad contactor coil diagnosis [14:09] - Preventive capacitor replacement to avoid callbacks [18:28] - Importance of cleaning outdoor condenser coils [20:21] - Wrap-up Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don't miss it. 👉https://www.cmpxshow.com/register This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services - LinkedIn: https://www.linkedin.com/company/silaservices/ Sila Services - Website: http://www.silaservices.com Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 3/18/26 | ![]() How HVAC Owners Can Fix Pricing and Increase Net Profit Per Hour with Ruth King | In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation to discuss how contractors can build sustainable profitability by focusing on the right financial metrics. Rather than obsessing over traditional profit margins, Ruth explains why net profit per billable hour is the metric that truly matters and how contractors can calculate it to price their services correctly. The conversation explores pricing strategies, managing overhead while scaling, and the financial habits that help businesses grow without losing profitability. Ruth King is a well-known financial expert and business coach specializing in helping contractors understand and improve their financial performance. With nearly four decades of experience analyzing small business financial statements, Ruth has helped thousands of contractors learn how to interpret their numbers and build profitable companies. Ruth is also the author of The Courage to Be Profitable. Expect to Learn - Why net profit per billable hour matters more than traditional profit margins - How contractors can calculate overhead cost per hour using their financial statements - The financial challenges contractors face when scaling from one truck to multiple crews - Key balance sheet ratios that indicate healthy business growth - The three financial habits every new contractor should adopt immediately Episode Breakdown with Timestamps [00:00:00] – Introduction [00:01:34] – Why Profit Margins Can Be Misleading [00:03:45] – Calculating Overhead Cost Per Hour [00:06:14] – Managing Overhead While Scaling [00:09:26] – Financial Health Metrics for Growing Companies [00:11:21] – Financial Tools and Technology in Contracting [00:15:11] – Three Financial Habits for New Contractors. [00:18:37] – Closing Thoughts This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Follow our Guest Ruth King: LinkedIn: https://www.linkedin.com/in/ruthking1/ Ruth's Website: https://ruthkinghvac.com/ Company Website: https://financiallyfit.business/ Company LinkedIn: https://www.linkedin.com/company/financially-fit-business/ Company Facebook: https://www.facebook.com/people/Financially-Fit-Business/100090849001161/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/ | — | ||||||
| 3/18/26 | ![]() The Static Pressure Test for HVAC Techs to Improve Diagnostics and Airflow with John Anderson Part 1 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort, to discuss spring HVAC maintenance and the key checks technicians should perform before the cooling season begins. John shares practical methods for inspecting systems using visual checks and technician senses such as sight, sound, smell, and touch to identify problems early. The conversation covers preventive maintenance practices, the importance of clean equipment, and how technicians should verify system operation before taking detailed measurements. Gary and John also talk about airflow diagnostics, the role of static pressure testing, and why proper system checks help technicians find real problems instead of guessing. In this conversation, John explains how technicians should approach spring maintenance by first checking that the system is clean and operating correctly. He discusses using visual inspection and technician senses such as sight, sound, smell, and touch to quickly spot possible problems. John and Gary talk about how many issues can be noticed before any tools are used, including unusual noises, vibrations, or signs of damage. They also explain why confirming the system is running properly is important before taking measurements. The discussion also covers airflow diagnostics and static pressure testing, and why checking these values regularly helps technicians identify system restrictions and airflow problems early. Expect to Learn: How technicians can use sight, sound, smell, and touch to identify system issues during maintenance. Confirming the system is running properly is important before taking measurements. How checking for dirt in filters, coils, and condensate lines improves system performance. What static pressure readings reveal about airflow problems in HVAC systems. Regular airflow checks during maintenance help technicians find restrictions and system issues early. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 1 [02:03] - John Returns & Last Episode Recap [03:17] - Starting Spring Maintenance Right [04:53] - Story: The Cost of Ignoring Bad Bearings [06:45] - Using Your 4 Senses Before Tools [13:57] - Why Static Pressure Matters Every Time [16:35] - How to Correctly Check Static Pressure [19:45] - Understanding Your Static Pressure Readings Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don't miss it. 👉https://www.cmpxshow.com/register This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services - LinkedIn: https://www.linkedin.com/company/silaservices/ Sila Services - Website: http://www.silaservices.com Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 3/11/26 | ![]() How HVAC Contractors Can Fix Bookkeeping and Understand Profit Before Going Broke - Ruth King | In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation. They talk about the importance of understanding your finances as a contractor, especially when you're starting to scale your business. Ruth King is a seasoned business advisor who specializes in helping contractors get their finances in order. With years of experience working with contractors, Ruth has invaluable insights on how to manage cash flow, profitability, and how to structure your books for long-term success. Expect to Learn: - The key differences between accrual and cash basis accounting, and why accrual is critical for contractors. - How to set up clean books and the importance of having the right bookkeeper. - Why it's essential to separate service and install divisions on your P&L as you scale. - How to handle deferred income from maintenance contracts for proper financial reporting. - Tips for managing cash flow, avoiding the common "cash-flow trap" that many contractors face. - Why paying yourself a salary as an employee is a smarter choice than an owner's draw for growing your business. - Key financial ratios, like working capital, and how to use them to assess the health of your business. Episode Breakdown with Timestamps 00:00 – Introduction 01:32 – First things Ruth looks for in a contractor's financials 03:22 – Clean books: What does it mean for a contractor? 04:22 – Evaluating a good bookkeeper 05:41 – Upfront billing for maintenance contracts 07:22 – Avoiding "trash in, trash out" in bookkeeping 08:44 – Integrating CRM with QuickBooks 10:19 – Departmentalizing your P&L 11:38 – Owner's draw vs. paying yourself a salary 12:48 – The importance of paying yourself as an employee 14:27 – Key numbers to track on your P&L 15:43 – How to calculate working capital 17:35 – Cash Flow vs. Profitability This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Follow our Guest Ruth King: LinkedIn: https://www.linkedin.com/in/ruthking1/ Ruth's Website: https://ruthkinghvac.com/ Company Website: https://financiallyfit.business/ Company LinkedIn: https://www.linkedin.com/company/financially-fit-business/ Company Facebook: https://www.facebook.com/people/Financially-Fit-Business/100090849001161/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/ | — | ||||||
| 3/5/26 | ![]() This HVAC Technician Built a $1.2M Business and Still Ended Up Broke with Jason Julian | In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason shares his incredible journey from a difficult personal period of recovery and incarceration to becoming a successful HVAC business owner. Through determination and a passion for the HVAC industry, Jason transformed his life and career. This episode dives deep into his story of overcoming challenges, growing his business, and providing valuable advice for aspiring HVAC entrepreneurs. Expect to Learn - Jason's journey from recovery and incarceration to discovering his passion for HVAC - How thinking like a business owner, even before becoming one, led to success - The importance of taking ownership of your work and learning everything you can about the industry - The challenges Jason faced in starting his own business with limited resources - How the COVID-19 pandemic unexpectedly boosted business demand and growth - Advice on how to navigate competition in a saturated market Episode Breakdown with Timestamps 00:00:00 - Introduction 00:01:21 - Jason's Journey into HVAC 00:07:14 - Thinking Like an Owner Before You Are One 00:13:16 - Challenges of Starting a Business 00:16:17 - First Year in Business and Surprising Growth 00:21:34 - Final Thoughts and Advice for Aspiring Business Owners This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Follow Jason Julian: LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/ | — | ||||||
| 3/5/26 | ![]() HVAC Mental Health: Surviving Cancer, Divorce & Depression in the Trades - Ilija Martinovich Part 2 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Ilija Martinovich, about mental health in the trades and the personal struggles he faced over the past six years. Ilija shares his experience navigating COVID, a bladder cancer diagnosis, divorce, and the pressure of supporting his children while working as an essential tradesperson. He opens up about dark moments, the stigma around men speaking up, and how therapy, exercise, better habits, and honest conversations helped him turn things around. The episode highlights the importance of asking for help, managing stress in healthy ways, finding purpose, and taking small daily steps to regain control and build a better future. Gary and Ilija discuss mental health in the trades and the real struggles many workers face but rarely talk about. Ilija shares his experience during COVID while working as an essential tradesperson, being diagnosed with bladder cancer, and going through a divorce at the same time. They talk about the stigma around men speaking up, the dangers of turning to alcohol or isolation, and the value of therapy and honest conversations. The discussion also covers stress management, building healthy habits like walking and exercise, and finding purpose through family and daily routines. They finish by highlighting the importance of asking for help, taking control of what you can, and making small changes that lead to long-term improvement. Expect to Learn: How mental health challenges can affect tradespeople, especially during major life events. Why speaking openly and seeking therapy can help reduce stress and prevent darker outcomes. How unhealthy coping habits can make things worse, and how small daily changes can help. Why exercise, routine, and simple goal setting improve focus and emotional control. How finding purpose through family, support systems, and honest conversations can help you move forward. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 02 [01:36] - How younger generations are different today [05:01] - How instant gratification is changing human connection [10:18] - The turning point: When things started to get better [14:00] - Why do you have to help yourself first [16:12] - Simple ways to manage daily stress [18:27] - Focusing on small victories This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Ilija Martinovich on: Instagram: https://www.instagram.com/the_hvac_foodie/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
| 3/2/26 | ![]() HVAC Mental Health: How Tradesmen Rebuild Life and Mental Strength with Ilija Martinovich Part 1 | In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Ilija Martinovich to launch a year-long mental health series focused on the trades. Ilija shares his personal journey through the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and raising his children during a very stressful time. He speaks openly about the dark thoughts he faced, the pressure of staying strong as a father, and the stigma around mental health in blue-collar work. Ilija explains how speaking with a therapist, leaning on trusted people, walking daily, and building simple routines helped him regain control. Together, they highlight the power of honest conversations, healthy outlets, and finding purpose as key steps toward managing stress and protecting mental health. This episode continues the focus on mental health in the trades and the challenges many workers keep to themselves. Ilija joins Gary to share his experience over the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and supporting his children during a difficult time. He speaks honestly about the dark places his mind went to and the pressure of trying to stay strong as a father. Ilija talks about how therapy, opening up to trusted people, improving his eating habits, and committing to daily walks helped him manage stress. The conversation reinforces the value of speaking up, building healthy outlets, and reminding tradespeople that support is available and they do not have to struggle alone. Expect to Learn: How working through COVID as an essential worker added stress at home and on the job. How a bladder cancer diagnosis and divorce affected Ilija's mental health. Why do many men in the trades stay silent, and the risks of keeping it inside? How therapy, trusted conversations, and crisis resources can provide real relief. How daily walks, better habits, and focusing on family help manage stress long-term. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 1 [01:30] - Why Mental Health Matters [02:42] - Stigma of Mental Health in Trades [04:24] - Old-School Coping: Alcohol & Drugs [08:09] - Ilija's Story: Cancer, COVID & Divorce [12:17] - Importance of Talking to Someone [16:15] - Gary's Experience with Panic Attacks [18:37] - Turning to Food as a Coping Mechanism [21:04] - Finding Purpose to Protect Your Mental Health This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Ilija Martinovich on: Instagram: https://www.instagram.com/the_hvac_foodie/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ | — | ||||||
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