#411 - Making IAM a Best Buy with Greg Handrick

About this episode

Jim McDonald interviews Greg Handrick about managing identity at Best Buy and the evolution of IAM practices.

Jim McDonald sits down with Greg Handrick, Director of IAM at Best Buy, for a wide-ranging conversation on running enterprise identity at one of America's largest consumer electronics retailers. Greg traces a nonlinear career path from Oracle DBA and Novell administrator to IAM director. The discussion covers Best Buy's CIO-reporting structure for IAM, how their steering committee evolved from status meetings into a strategic body, and managing identity across workforce, vendors, marketplace sellers, and non-human identities. Greg and Jim also dig into communicating identity value in business language, making the investment case without FUD, identity and cyber convergence, AI adoption, and psychological safety on a well-run IAM team. The Lighter Note wraps with Greg's YouTube-powered DIY hobby life.Connect with Greg: https://www.linkedin.com/in/greghandrick/Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comTimestamps00:00:00 Intro and upcoming event announcements00:03:00 Meet Greg Handrick, Director of IAM at Best Buy00:04:00 What is Best…

People in this episode

Hosts: Jim McDonald, Jeff Steadman

Guest: Greg Handrick

Topics covered

• IAM
• identity management
• enterprise identity
• Best Buy
• cybersecurity
• AI adoption

Keywords

• CIO
• CISO
• steering committee
• non-human identities
• psychological safety

Mentioned in this episode

Products: The Lighter Note, SailPoint, Ping Identity, Best Buy

Places: America

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