IMPACTFUL Teamwork

On the Impactful Teamwork Podcast, host Julia Felton interviews sales-team coach Luke Jorgenson, who spent 10 years in US door-to-door solar sales, about resilience, coaching, and building high-performing sales teams. Luke explains how repeated rejection builds a “sales muscle” and says leaders should help new hires break fear quickly by getting them in the field with support and mentoring. He argues coaching should be normalised in business, as in sports, to accelerate learning and uncover blind spots. Luke shares his “Proven Five Sales Systems” framework—compensation, incentives, sales training, team culture, and leadership mentoring—emphasising a holistic approach where culture and environment can be the biggest sales drivers. He describes using experience-based incentives to create camaraderie and retention, and advises individuals to sell authentically by asking better questions and listening.00:00 Teamwork Advantage00:45 Meet Luke Jorgenson01:48 Door To Door Sales03:30 Rejection Resilience04:41 Training New Reps08:35 Why Coaching Matters12:18 Proven Five Systems15:30 Building Winning Culture18:07 Culture Keeps People19:37 Working for Free Culture19:57 Coaching Lessons for Sales21:04 Culture Is Who Leads Daily23:11 Sales Is a Universal Skill25:23 Authentic Selling Mindset27:39 Ambiverts and Adaptability29:11 Questions Over Pitching32:37 Energy and Belief in Product34:29 Reputation and Long Game35:21 Where to Find Luke36:19 Final Wrap and SubscribeYou can connect to Luke on:LinkedIn - https://www.linkedin.com/in/lukejorgenson/Instagram - https://www.instagram.com/coach_lukej/Connect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify

Recorded for Chinese New Year on 17 February 2026, this episode marks the start of the Fire Horse year and explores what that shift means for leadership and business. The host contrasts the previous Year of the Snake—focused on shedding, refinement, truth-seeing, and releasing what no longer serves—with the Fire Horse invitation for clean, aligned action, courage, and momentum without chaos or burnout. Using lessons from working with horses as “leadership mirrors,” the episode emphasises leading as a living system rather than managing like a machine, highlighting how teams (like herds) read energy, respond to clarity, and need safety without micromanagement or emotional volatility. The host introduces a practical 7-day, 10-minutes-a-day reset called “THE HERD” (one focus per day): Trust (build consistency and keep one small promise), Heat (regulate leader energy and remove one drain), Expose the unsaid (surface what isn’t being said and listen without defending),Hold the boundary (set and maintain one clear boundary), Execute the decision (increase decision velocity with clear ownership and review points), Release the contribution (give strengths-led ownership to an underutilized team member), and Debrief the rhythm (review flow vs. friction and embed one change for 30 days). The episode ends with an invitation to request a one-page PDF guide by messaging “the herd” via LinkedIn (Julia Felton) or emailing julia@businesshorsepower.com, and mentions that next week will be the show’s 100th episode.00:00 Welcome to the Year of the Fire Horse (Chinese New Year 2026)00:57 Lead Like a Horse, Not a Machine: Authentic Energy & Presence03:57 What the Snake Year Taught Us: Shedding, Truth, and Alignment06:58 Fire Horse Invitation: Clean Momentum Without Chaos or Burnout10:14 Herd Wisdom in Action: The Tractor Story & Collective Safety13:17 The 7-Day HERD Reset Overview (10 Minutes a Day)14:09 Day 1 — Trust: Consistency, Congruence, and Keeping Promises16:19 Day 2 — Heat: Regulate Your Energy and Remove Drains19:06 Day 3 — Expose the Unsaid: Speak Truths with Courage and Care21:04 Day 4 — Hold the Boundary: Create Safety with Clear Fences22:18 Day 5 — Execute the Decision: Increase Decision Velocity23:52 Day 6 — Release Contribution: Empower Strengths-Led Ownership25:19 Day 7 — Debrief the Rhythm: Build Sustainable Momentum26:31 Wrap-Up: Snake Helps You See, Horse Helps You Move + Get the PDF27:45 Final Thoughts & What’s Next: 100th Episode TeaserConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify

In this episode of the Impactful Teamwork Podcast, host Julia Felton dives into the critical importance of reinvention in business. Using the historical example of the Titanic's sinking, Julia highlights six warning signs that went unnoticed, leading to the disaster. These lessons are directly applied to modern business practices, emphasising the need for proper handovers, correct equipment, safety drills, adequate resources, prioritising the right tasks, and not relying solely on past successes. Julia introduces the concept of 'Titanic Syndrome' and encourages businesses to stay vigilant and adaptable to avoid their own potential downfalls.00:00 Introduction to Impactful Teamwork00:52 The Importance of Reinvention02:39 Lessons from the Titanic04:23 Six Warning Signs Before the Sinking11:34 Business Parallels and Personal Anecdotes16:44 Conclusion and Final ThoughtsConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify

In this episode of the Impactful Teamwork Podcast, host Julia Felton delves into the crucial topic of reinvention and its importance for businesses in 2026 and beyond. Julia discusses the concept of reinvention as a mindset shift akin to moving from a fixed to a growth mindset. She provides insights on how reinvention can serve as a systemic approach to thriving in chaos, much like nature continually adapts. Julia also introduces a practical framework—the four R's of reinvention: reflect, reimagine, recalibrate, and repeat. Highlighting significant statistics and offering practical tips, this podcast aims to equip you with the tools to make reinvention a core part of your business strategy. Tune in to learn why reinvention is no longer just a buzzword but a critical aspect of corporate leadership. 00:00 Introduction to Impactful Teamwork 00:46 Reinvention: The Key to Business Survival01:48 Understanding the Reinvention Mindset 09:00 The Business Lifecycle and Reinvention 17:34 The Four Rs of Reinvention 21:10 The Importance of Reinvention in Leadership 23:46 Conclusion and Final ThoughtsConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify

In this episode of Impactful Teamwork, the host delves into the impact of AI in business, emphasising the importance of human vitality over machine functionality. Drawing on insights from Daniel Priestley and ancient Stoic virtues, the discussion highlights how AI assumes repetitive tasks, leaving humans to bring their unique energy, authenticity, and leadership to the table. The episode encourages leaders to transition from managing tasks to fostering team vitality, using AI as a partner to enhance overall performance and overcome modern challenges like burnout and misalignment.00:00 Introduction and New Year Greetings00:11 Exploring the Impact of AI in Business01:30 AI's Role in Repetitive Tasks vs. Human Vitality02:34 Leadership Challenges in the AI Era03:09 Functionality vs. Vitality in Modern Teams03:45 The Shift from Functional Work to Generative Work10:05 Historical Perspective: Stoic Virtues and Modern Teamwork11:11 Applying Stoic Virtues in Today's Teams17:32 Daniel Priestley's Model on Functionality24:58 The Role of Leaders in the AI World27:09 Conclusion and Future Vision for TeamsConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify