Podcast with Kacey Felila Tolua

About this episode

Kacey Felila Tolua shares her personal journey and insights on navigating career challenges as a woman in technology.

Season 2 of Innovation in Heels kicks off with global transformation leader Kacey Felila Tolua, former executive at Marriott International, whose career spans two decades across technology, customer experience, and operations. Kacey shares a deeply personal origin story—beginning in a contact center after recovering from a serious fall that temporarily impacted her speech—and reflects on the early career challenge many women face: staying true to yourself while adapting to shifting organizati...

People in this episode

Host: Neha Dutta

Guest: Kacey Felila Tolua

Topics covered

• global transformation
• career challenges
• women in technology
• customer experience
• operations

Keywords

• Kacey Felila Tolua
• Marriott International
• career
• technology
• customer experience
• women in leadership

Mentioned in this episode

Organizations: Marriott International