Unit4 research reveals professional services firms urgently need to reinvest time Fragmented IT requires manual workarounds and additional hours Client-facing time lost to errors and admin workload Investing in operating models, automation and a single view of company data PAC Methodology

About this episode

Unit4's research highlights the urgent need for professional services firms to modernize their business processes amidst increasing work complexity.

Unit4, a leader in enterprise cloud applications for people-centric organisations, has launched international research commissioned from Pierre Audoin Consultants (PAC) examining the transformation challenges facing professional services firms. With 60% saying their work volumes will escalate and/or become more complex in the next 12 months, there is an urgent need to modernise business processes. However, firms face significant challenges to retrieve time lost to fixing operational inefficiencies and errors, which are leading to project delivery delays and teams having to work overtime. One group of global respondents indicates a possible way forward, as 33% say they are running their businesses on modern, integrated, cloud-based platforms, and therefore spend less time correcting errors. Compared to global averages these leaders in adopting cloud-native technologies experience less errors in finance reporting (leading firms: 29%; global average: 37%), and budgeting and forecasting (leading firms: 28%; global average: 36%). Firms in the US are the most advanced (36%) in adopting cloud-based systems, compared to Germany (22%) which has the lowest adoption. Business and…

Topics covered

• professional services
• cloud technology
• business process modernization
• operational efficiency
• automation
• data management

Keywords

• Unit4
• professional services
• cloud-based platforms
• operational inefficiencies
• automation
• business processes
• consulting
• technology disruption

Mentioned in this episode

Organizations: Unit4, Pierre Audoin Consultants, Business and Professional Services, IT Services

Places: US, Germany

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