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On the show
From 10 epsHosts
Recent guests
Recent episodes
AI Is Coming for Payroll, but Not How You Think
Jun 23, 2026
41m 35s
Jim O'Connor's Playbook for Fixing America's Broken Benefits System
Jun 15, 2026
40m 02s
Payroll: The Past, Present & Future
Jun 1, 2026
45m 53s
What Every Payroll Leader Must Know About Global Payments
May 28, 2026
47m 43s
Season 16 in Review
May 18, 2026
50m 12s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/23/26 | ![]() AI Is Coming for Payroll, but Not How You Think | In Episode 207, Brian Escobar and Walt Duncan examine one of the biggest questions facing the payroll profession: Is artificial intelligence an adversary, an ally, or simply the newest tool in the payroll toolbox? The conversation explores how AI could reshape payroll departments by answering employee questions, detecting anomalies, researching compliance requirements, supporting tax-notice processing, and automating routine work. Brian and Walt agree that AI is unlikely to eliminate payroll professionals completely, but it will reduce certain processing and data-entry roles while increasing the value of strategic leaders who can interpret information, investigate trends, and connect payroll results to the business. They also emphasize that AI cannot own compliance liability. Payroll professionals must verify AI-generated information using federal, state, and local government sources rather than presenting “AI said so” as support. The episode also examines payroll fraud controls, post-approval payroll changes, direct deposit, daily pay, unlimited PTO, and where payroll should sit within an organization. Listeners will gain a practical understanding of how to use AI responsibly while preparing for a future in which payroll professionals operate more like pilots managing increasingly automated systems. | 41m 35s | ||||||
| 6/15/26 | ![]() Jim O'Connor's Playbook for Fixing America's Broken Benefits System | In this explosive episode of It's About Payroll, we sit down with Jim O'Connor, President & Founder of Premier Health USA, to expose the hidden truths behind America's healthcare benefits crisis — and what employers, employees, and payroll professionals can do RIGHT NOW to fight back. 💥 What you'll learn in this episode: ✅ Why America's benefits system gets a D (and what it would take to earn an A) ✅ The "Insurance Hamster Wheel" trapping employers with the Big Four carriers ✅ How level funded & partially self-insured plans can get your money BACK at the end of the year ✅ The #1 mistake employers make when selecting benefits (hint: they never ask their employees) ✅ Why the paycheck is the most powerful benefits communication tool you're not using ✅ How payroll and benefits teams can team up for a home run ✅ What employee benefits will look like by 2030 ✅ Jim's surprising take on what employees STILL want — same as they did 40 years ago 💡 Whether you're a payroll professional, HR leader, small business owner, or benefits consultant — this episode will change how you think about healthcare, compensation strategy, and the future of work. 🔗 Connect with Jim O'Connor & Premier Health USA: 🌐 Website: www.premierhealth-usa.com 📧 Email: joconnor@ph-usa.com 🌐LinkedIn: https://www.linkedin.com/in/joconnorpremierhealthusa/ 📲 Enjoyed this episode? Do us a favor: 👍 LIKE this video 🔔 SUBSCRIBE & hit the bell so you never miss an episode 📤 SHARE with a payroll pro, HR leader, or business owner who needs to hear this https://wrkdefined.com/podcast/its-about-payroll, itsaboutpayroll.io https://youtu.be/RkVPNtuyAbg 💬 Drop your thoughts in the COMMENTS — what grade would YOU give America's benefits system? 🎙️ It's About Payroll — the podcast where payroll professionals, business leaders, and HR innovators come together to make sense of the workforce landscape. Quote of the Day 💬 "Every meaningful breakthrough in life begins with a long season of unnoticed work." — Robin Sharma #employeebenefits #payroll #healthinsurance #hrstrategy #smallbusiness #LevelFundedPlans #healthcarecosts #payrollpodcast #BenefitsStrategy #humanresources #workplacebenefits #JimOConnor #PremierHealthUSA #ItsAboutPayroll #openenrollment #affordablecareact #employeeretention #hrleadership #businessgrowth #healthcarebenefits | 40m 02s | ||||||
| 6/1/26 | ![]() Payroll: The Past, Present & Future✨ | payroll evolutionemployee experience+5 | — | PaycomiSolve+4 | — | payrollAI+7 | — | 45m 53s | |
| 5/28/26 | ![]() What Every Payroll Leader Must Know About Global Payments✨ | global paymentspayroll accuracy+5 | Andy Valentine | Ebury | — | global paymentspayroll accuracy+6 | — | 47m 43s | |
| 5/18/26 | ![]() Season 16 in Review✨ | season reviewpayroll industry+4 | TrentMelissa Walker+1 | CotaPaySounder Benefits+6 | — | payrollpodcast review+6 | — | 50m 12s | |
| 5/4/26 | ![]() The Payroll Career Arc: Entry Level to Executive — What No One Tells You✨ | payroll career developmentstrategic leadership+4 | — | WRKdefined | — | payroll careerstrategic payroll leadership+5 | — | 41m 24s | |
| 4/28/26 | ![]() Payroll Like a Boss: The Movement Begins✨ | payroll leadershipstrategic business function+4 | John BernatoviczTammy Gillenwater | WilloryPayroll Like a Boss | — | payrollbusiness strategy+5 | — | 55m 22s | |
| 3/30/26 | ![]() Why Are So Many Payroll Pros Open to Work?✨ | payroll professionalsjob market trends+3 | — | PayQuest | — | payrollHR+5 | — | 36m 28s | |
| 3/23/26 | ![]() All Roads Lead to Payroll: 201 Episodes and a Book Later✨ | book releaseself-publishing+5 | — | Amazon KDPIt's About Payroll+1 | the economy | payrollself-publishing+6 | — | 47m 10s | |
| 3/17/26 | ![]() Episode 200 Just Changed the Future of Payroll!✨ | payroll educationcareer development+3 | — | PayQuestPayla the Panda+1 | — | payrollcareer+7 | — | 46m 59s | |
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| 3/9/26 | ![]() $80K Payroll Theft: How a New Jersey City Employee Got Caught (+ Our Book Launch!)✨ | payroll crimebook announcement+3 | — | WRKdefinedIt's About Payroll: Your Blueprint to Start, Grow and Lead from Entry Level to Leadership | New Jersey | payroll thefttimesheet fraud+3 | — | 32m 50s | |
| 3/3/26 | ![]() Belonging Isn’t Soft, It’s Measurable✨ | pay equitybelonging+3 | Christopher Bylone | Innovation UnbiasedI Know I Belong When | — | pay equitybelonging+6 | — | 57m 08s | |
| 2/23/26 | ![]() Hayley Paterson: Why Payroll Is Your Secret Profit Generator | Join us for an incredible conversation with Hayley Paterson, founder of The Payroll Guide and author of "The Value of Payroll"! Hayley shares her mission to transform how businesses view payroll—from a mundane transaction to a strategic business asset. In this episode, we dive deep into: ✅ Hayley's journey from accidentally falling into payroll to becoming a leading voice in the industry ✅ The Three Ps of Payroll: Process, People, and Profit—and why they matter ✅ Real payroll crime stories and lessons learned from embezzlement cases ✅ Why payroll deserves a seat at the leadership table ✅ How to shift from seeing payroll as a cost to viewing it as an investment ✅ Practical systems and habits to prevent payroll chaos ✅ Advice for new payroll professionals on avoiding perfectionism while maintaining excellence Hayley brings both boots-on-the-ground experience and big-picture leadership insights that every payroll professional and business owner needs to hear. Whether you're new to payroll or a seasoned pro, this episode is packed with wisdom, practical frameworks, and inspiration. 📖 Get Hayley's book: "The Value of Payroll" https://www.barnesandnoble.com/w/the-value-of-payroll-hayley-paterson/1147355300 https://www.amazon.com/Value-Payroll-Turning-biggest-asset/dp/1068447605 🔗 Connect with Hayley: https://www.linkedin.com/in/hayleypaterson/ #Payroll #PayrollProfessionals #TheValueOfPayroll #HayleyPaterson #PayrollStrategy #BusinessStrategy #PayrollLeadership #PayrollPodcast #PayrollCommunity #HRPayroll #PayrollCompliance #PayrollTips #SmallBusinessPayroll #PayrollManagement #PayrollExperts #PayrollIndustry #PayrollEducation #PayrollBook #ThreePs #ProcessPeopleProfit #PayrollGuide https://wrkdefined.com/podcast/its-about-payroll itsaboutpayroll.io https://youtu.be/Y88aNvzTXG4 | 36m 08s | ||||||
| 2/15/26 | ![]() One Question Changed Everything! Terrence Wright | Episode 196 of It’s About Payroll features Terrence Wright, founder of Wright People Solutions and a people-first HR leader with 20+ years of experience, including leadership roles supporting global brands like Google, Synchrony, and GE Capital. Terrence shares his origin story starting as a fifth-grade teacher until a parent challenged him with a simple question: “What are you doing here?” which pushed him to pivot into HR. The conversation blends payroll news with HR strategy, from NFL referee compensation and “jock tax” concepts to big operational numbers like USPS payroll spending. Terrence explains how he helps organizations move from “policing” HR to true partnership through assessment, design, activation, and ongoing support bringing enterprise-level people strategy to small and mid-sized businesses. Listeners walk away with practical insights on hiring, onboarding, culture vs skills, workforce expectations (flexibility and growth paths), and how AI can boost productivity if leaders train teams to use it well. | 1h 01m 45s | ||||||
| 2/9/26 | ![]() Jennie Wallace Reveals the Silent Risks Lurking in Your Payroll Data & Process | Payroll isn't just about cutting checks—it's one of the riskiest areas in your organization. In this episode, we sit down with Jennie Wallace, CPA, CISA, CGMA, and founder of Melody Advisory Services, to uncover the hidden risks that could land you in serious trouble. Jennie shares real stories of payroll chaos, from reports with mismatched headcounts to the dangers of under-resourced teams managing highly regulated processes. Learn why "efficiency without controls is just faster chaos" and how to build audit-ready operations that actually work. Key Topics: ✅ Why payroll is where you go to jail (seriously) ✅ The difference between process problems and control problems ✅ How to right-size controls without creating red tape ✅ The power of audit trails and cross-functional collaboration ✅ Why every payroll pro needs a champion, not just a mentor Connect with Jennie Wallace: 🌐 melodyadvisory.com 📧 jennie@melodyadvisory.com 💼 LinkedIn: Jennie Wallace #podcast #PayrollRisk #JennieWallace #payrollcompliance #riskmanagement #processimprovement #internalaudit #PayrollProfessionals #HRPayroll #PayrollData #AuditTrails #PayrollControls #ItsAboutPayroll #payrolltips #PayrollExperts #risk #expert https://wrkdefined.com/podcast/its-about-payroll itsaboutpayroll.io https://youtu.be/BJ9gAdVuQIQ | 55m 43s | ||||||
| 2/2/26 | ![]() Section 125 Isn’t New… So Why Are So Few Using It Like This? | In Episode 194 of It's About Payroll, hosts Brian and Walt welcome two guests Brian Smith Jr and Eric Boling for a “two for the price of one” conversation focused on payroll-driven savings and employee support. The discussion centers on a payroll-integrated strategy built on a Section 125 plan (a long-standing tax provision) that can increase employee take-home pay while creating savings for employers without adding net cost. Guests explain why this approach resonates in today’s competitive environment: payroll providers and business leaders need more than “same old” services to retain clients and talent. They also break down what employees value most (cash in their pocket), highlight real-world benefit features (like no-cost prescriptions and mental health support), and discuss earned wage access and identity theft awareness as timely leadership topics. | 47m 56s | ||||||
| 1/26/26 | ![]() The Future of Benefits: Smarter Systems & Better Humans w/ Melissa Walker | What if benefits weren’t just a cost center—but your biggest competitive advantage? In Episode 193, we’re joined by Melissa Walker, Co-Founder & VP of Brokerage at Sounder Benefits, to break down how AI + innovation + human connection are reshaping healthcare benefits for modern companies. Melissa went from working inside major insurance carriers to building a brokerage that brings enterprise-level strategy to small and mid-size businesses—without the complexity. We talk real results, real strategy, and what it takes to make benefits actually work for employers and employees. Why only 1 in 4 Americans understand basic health insurance terms How AI took a 25% renewal increase down to 9% while improving coverage Why the “once-a-year renewal broker” model is dying The benefits + payroll connection (and how to stop deduction errors) Level-funded vs fully insured: when it’s time to rethink your plan The truth about the Affordable Care Act — helped or hurt? How to tell if your broker is driving value—or just quoting plans Why planning before renewal season is the new power move What tech actually reduces payroll/benefits mistakes How modern benefits help attract and retain younger talent The future of payroll: becoming payroll pilots, not just processors Payroll pros, HR leaders, benefits admins, CFOs, business owners—and anyone tired of watching premiums rise while employee understanding drops. Melissa is licensed in all 50 states with 15+ years across both brokerage and carrier sides. Her mission: make healthcare more affordable, accessible, and less confusing through strategy + proprietary tech. 📲 Connect with Melissa LinkedIn: Melissa Walker Sounder Benefits: sounderbenefits.com Email: info@sounderbenefits.com 🎙️ About It’s About Payroll A show where payroll professionals, HR leaders, and innovators share real talk on payroll, benefits, workforce operations—and what’s next. | 59m 29s | ||||||
| 1/19/26 | ![]() Season 15 in Review an a bonus payroll true crime tangent | In this Season 15 Review episode of It’s About Payroll, Brian Escobar and Walter dive into the biggest conversations, lessons, and surprises from the season — and uncover some eye-opening payroll realities along the way. The episode kicks off with a look at major news impacting payroll professionals, including minimum wage increases across multiple states starting January 1, with more coming later in 2026 in states like Alaska, Florida, and Oregon. The hosts also break down Amazon Business Prime’s new partnership perks, offering payroll, HR, accounting, and cybersecurity benefits through Gusto, QuickBooks, and CrowdStrike — saving businesses an average of $1,000 annually. The heart of the episode revisits Season 15’s most popular topics: payroll disasters, implementation failures, true payroll crime stories, and compliance breakdowns that cost companies millions. Brian and Walt highlight a recurring theme across all episodes — most payroll fraud lasts 16–18 months before detection, often due to lack of internal controls and oversight. From time theft and wage theft to insider data breaches, the hosts make one thing clear: payroll is no longer just processing checks — it’s protecting the business. | 43m 49s | ||||||
| 1/12/26 | ![]() The Death of Payroll Cutoff Times: Payroll in Minutes, Not Days! | In Episode 191 of It’s About Payroll, Brian and Walt sit down with Trent Sorbe, Chief Payments Officer at First International Bank & Trust and leader of Kotapay, one of the nation’s largest ACH and electronic payments originators supporting more than 100,000 payroll clients nationwide. With over 33 years in financial services, Trent shares his journey from the FDIC to fintech founder to payments executive and offers a powerful look into how real-time payments, modern funding models, and “windowless payroll” are reshaping the industry. Trent explains how payroll is undergoing a generational shift as longtime professionals retire and technology becomes the new gateway for attracting talent. He outlines why traditional ACH cutoffs, banking hours, and multi-day payroll windows are becoming obsolete and how real-time funding can compress a payroll event from days into minutes. The conversation dives deep into risk management, small-business payroll access, earned wage access challenges, regulatory complexity across 50 states, and why payroll must evolve into a real-time financial services experience. This episode is a must-listen for payroll leaders, processors, and technology providers preparing for the next era of payroll. | 46m 47s | ||||||
| 1/5/26 | ![]() Payroll’s Next Generation: Finding Your Tribe & Thriving with Jon Schausten | Join us for an insightful conversation with payroll industry expert Jon Schausten, CPP, as we dive into the evolving world of payroll. 🔑 In this episode, we tackle the big questions: * What happens as seasoned payrollers age out? * How do you find your payroll tribe as a newer payroll pro? * What does it take to truly succeed in this ever-changing industry? Whether you’re a payroll veteran, just starting out, or looking to build your network, this episode is packed with practical advice, inspiring stories, and actionable tips. Jon shares his legendary payroll journey, the importance of community, and strategies for thriving in payroll’s next era. Don’t miss out on this must-listen episode for anyone passionate about payroll, career growth, and professional community! 👍 Like, comment, and subscribe for more episodes and industry insights. https://youtu.be/DyaH-NjNltg https://wrkdefined.com/podcast/its-about-payrollitsaboutpayroll.io | 57m 33s | ||||||
| 12/22/25 | ![]() 10 Payroll Disasters—and How to FIX Them Before They Cost You $$$ | In this holiday-themed episode of It’s About Payroll, hosts Brian and Walt dive into common payroll challenges and real-world solutions—all while sprinkling in humor, seasonal cheer, and industry insights. They kick things off with a discussion on automating manual processes, noting that many organizations still rely on spreadsheets, paper timesheets, and even fax machines. The conversation shifts to the importance of system integration across HRIS, timekeeping, payroll, and benefits to reduce errors and boost efficiency. Walt shares timely pay news, including RSUs and how vesting impacts tax obligations—often causing unexpected tax bills for employees if not planned properly. Brian highlights new research from Deel revealing stark PTO usage differences between European and North American workers, exposing cultural gaps around taking time off and the pitfalls of unlimited PTO. The core of the episode: ten realistic payroll crisis scenarios—from system outages to misclassification—and practical contingency strategies. The hosts emphasize communication, backup workflows, and proactive planning as key to preventing costly payroll errors. The episode delivers tactical advice payroll pros can apply immediately. | 47m 53s | ||||||
| 12/15/25 | ![]() True Payroll Crime Stories - Inside Job: The $17 Million Vault Caper | This week, we explore the incredible true story of David Ghantt, a trusted vault supervisor at Loomis Fargo & Co. who masterminded a $17.3 million inside job in 1997. With the help of former co-worker Kelly Campbell and a crew of unlikely accomplices, Ghantt pulled off one of the largest cash thefts in U.S. history. Discover how a model employee became the architect of a legendary heist, the role of personal relationships in the crime, and the lessons organizations can learn about trust, internal controls, and payroll security. 🎧 Listen to Episode 188 now and join the conversation about payroll fraud prevention and the human stories behind the headlines. https://youtu.be/a_KHgQ5xhDE https://wrkdefined.com/podcast/its-about-your-paycheck https://wrkdefined.com/podcast/its-about-payroll, itsaboutpayroll.io itsaboutyourpaycheck.com Payroll #TrueCrime #InternalControls #FraudPrevention #Podcast #Leadership #LoomisFargo #TruePayrollCrimeStorieshttps://www.oxygen.com/true-crime-buzz/how-did-david-ghantt-kelly-campbell-steve-chambers-steal-more-than-17m | 53m 00s | ||||||
| 12/7/25 | ![]() Payroll Cowboys: Wrangling W-2s, Taxes & Year-End Chaos | In this cowboy-themed year-end special of It’s About Payroll, Brian and Walter saddle up to ride through the biggest payroll updates every pro must prepare for as 2025 closes and 2026 approaches. They kick off with news around the economy — including U.S. foreclosure filings rising nearly 20% year-over-year and property insurance premiums spiking 70% over five years — highlighting why accurate payroll matters more than ever to employee stability. The conversation turns to technology, including AI agents already being deployed in Amazon Connect and even the IRS, sparking discussion around the future of payroll automation. Then comes the main rodeo: year-end tasks, W-2 rules, 10-form e-file thresholds, penalties ($60, $130, $330+, and up to millions for large filers), Social Security verification tools, and common W-2 mistakes. The hosts break down the OB3 Bill, tip & overtime deductions (up to $25K for tips; $12.5K single / $25K joint for OT), new guidance, and what employers should and should NOT do. They wrap up with retirement updates including 401(k) limit increases and Secure 2.0 catch-up provisions. A practical, funny, relatable year-end run-through for payroll folks everywhere. | 58m 47s | ||||||
| 12/1/25 | ![]() Holiday Mashup: Payroll, Pay Cycles & Pie | 🎙️ Welcome to a special holiday mashup episode of "It's About Payroll"! 🎉 In this episode, your hosts dive into a festive mix of payroll hot topics and holiday fun. We break down the real impact of off-cycle payrolls—are they a customer service win or a business headache? We debate whether payroll should stand alone as its own department and if it deserves a seat in the C-suite. Plus, we explore the pros and cons of Earned Wage Access (EWA): is it a true benefit, a bandaid, or a risk for financial fragility? You’ll also get actionable insights for payroll pros, lively debates, and a rapid-fire holiday food edition of "This or That." Whether you’re a payroll nerd, HR leader, or just here for the laughs and gratitude, there’s something for everyone. ⏩ Topics Covered: Off-cycle payrolls: pain points & solutions Earned Wage Access: necessity or overdependence? Should payroll be its own department? Payroll’s place in the C-suite Holiday food debates & gratitude moments 👍 Like, comment, and subscribe for more payroll insights and industry conversations! https://wrkdefined.com/podcast/its-about-payroll itsaboutpayroll.io https://youtu.be/fYAbuK7rzo4 | 1h 00m 00s | ||||||
| 11/24/25 | ![]() Why All Roads Lead to Payroll and Workday Knows It | In this episode of It’s About Payroll, Brian and Walt sit down with Trista Yerkich-Faul, an 18-year Certified Payroll Professional and former Workday HCM consultant with deep expertise bridging payroll operations and HR technology . Trista breaks down one of the industry’s biggest misconceptions: that Workday is only for large enterprises. She explains how Workday Go, a streamlined deployment methodology, now enables small and midsize businesses to go live in as little as 60 days at roughly 10–15% of historical deployment costs . She also reveals why 25% of companies switch payroll providers every year, often due to poor service and tech fatigue, and how Workday’s single-code-line architecture eliminates file transfers, manual prorations, and reconciliation headaches that plague other systems . Trista highlights plug-and-play package solutions—like the Payroll Transparency Dashboard, which can reduce HR ticket volume by up to 60%—making Workday even more accessible for lean teams . Listeners walk away with a clear picture of how Workday supports growth, reduces prep time from days to hours, and provides long-term stability that helps businesses avoid repeated system overhauls. | 49m 39s | ||||||
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