Episode 95- Quality Leadership Expert and Educator, Jackie Stapleton

About this episode

In this episode, Jane Anderson interviews quality leadership expert Jackie Stapleton about ISO systems and professional development.

In this episode of The Jane Anderson Show, we dive into the world of ISO systems and quality management with Jackie Stapleton—an inspiring force in ISO training, auditing, and professional development. With more than 25 years of experience, Jackie is a trusted mentor who empowers ISO professionals to elevate their impact and lead with confidence. Meet Jackie Stapleton As the founder and director of Auditor Training Online, Jackie has helped hundreds of professionals across industries—from telecommunications and education to trades and government—build meaningful careers. With a grounded, no-nonsense style shaped by real-world experience, she’s walked the path from Internal Auditor to Quality Manager to triple-certified contract auditor and successful entrepreneur. Her training programs are designed to turn complexity into clarity, making ISO standards accessible, actionable, and empowering. From Technical to Transformational Jackie is passionate about helping ISO professionals step beyond the tick-box mindset to become influential leaders. Her belief? That quality systems should serve the business—not the other way around. She’s on a mission to…

People in this episode

Guest: Jackie Stapleton

Topics covered

• ISO systems
• quality management
• professional development
• leadership
• auditing

Keywords

• ISO training
• auditing
• quality management
• mentoring
• business systems

Mentioned in this episode

Products: Auditor Training Online

Books & works: The Jane Anderson Show

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