
Amazon is bolstering its business model selling office software powered by AI
From KCBS Bloomberg Tech and Business Report by Audacy
April 28, 2026 · 4 min
About this episode
Amazon is expanding its business model by introducing AI-powered office software.
This is our daily Tech and Business Report. KCBS Radio News Anchor, Holly Quan spoke with Matt Day, Bloomberg News Reporter based in Seattle. Amazon is adding to its business model and is looking to sell office software powered by AI. They're calling the new set of tools Amazon Connect Decisions and Amazon Connect Talent.
People in this episode
Host: Holly Quan
Guest: Matt Day
Topics covered
- Amazon
- AI
- office software
- business model
- technology
- Bloomberg News
Keywords
- Amazon
- AI
- office software
- business model
- technology
- Bloomberg News
- Matt Day
Mentioned in this episode
Organizations: Amazon, Bloomberg News
Products: Amazon Connect Decisions, Amazon Connect Talent
Places: Seattle
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