Amazon is bolstering its business model selling office software powered by AI

Amazon is bolstering its business model selling office software powered by AI

From KCBS Bloomberg Tech and Business Report by Audacy

April 28, 2026 · 4 min

About this episode

Amazon is expanding its business model by introducing AI-powered office software.

This is our daily Tech and Business Report. KCBS Radio News Anchor, Holly Quan spoke with Matt Day, Bloomberg News Reporter based in Seattle. Amazon is adding to its business model and is looking to sell office software powered by AI. They're calling the new set of tools Amazon Connect Decisions and Amazon Connect Talent.

People in this episode

Host: Holly Quan

Guest: Matt Day

Topics covered

  • Amazon
  • AI
  • office software
  • business model
  • technology
  • Bloomberg News

Keywords

  • Amazon
  • AI
  • office software
  • business model
  • technology
  • Bloomberg News
  • Matt Day

Mentioned in this episode

Organizations: Amazon, Bloomberg News

Products: Amazon Connect Decisions, Amazon Connect Talent

Places: Seattle

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