Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇳🇿NZ · Technology#3810K to 30K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
7K to 21K🎙 Weekly cadence·28 episodes·Last published 12mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
10K to 30K🇳🇿100% - Active Followers
Loyal subscribers who consistently listen
3K to 9K
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Agentic AI workflows for AIOps
May 18, 2025
16m 35s
Accenture's Approach to AIOps & GenAI
Apr 14, 2025
17m 26s
Leap into the automation future: How GenAI is enabling self-healing IT
Mar 24, 2025
16m 27s
ServiceNow's agentic AI framework explained: What you need to know
Mar 12, 2025
15m 46s
Creating an agentic AI framework for observability
Feb 27, 2025
13m 04s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/18/25 |  Agentic AI workflows for AIOps | In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks, and improve efficiency in IT management during issue triaging and investigation.See omnystudio.com/listener for privacy information. | 16m 35s | ||||||
| 4/14/25 | Accenture's Approach to AIOps & GenAI | Join Usman Sindhu as he sits down with Accenture's Bryan Locke to discuss the evolution of AIOps, the role of Generative AI in IT operations, and how Accenture is optimizing observability, automation, and cost efficiency for the future.See omnystudio.com/listener for privacy information. | 17m 26s | ||||||
| 3/24/25 |  Leap into the automation future: How GenAI is enabling self-healing IT | In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution workflows. Learn how enterprises are using AI-powered Learning-Enhanced Automation Playbooks (LEAP) to accelerate self-healing IT at scale.See omnystudio.com/listener for privacy information. | 16m 27s | ||||||
| 3/12/25 |  ServiceNow's agentic AI framework explained: What you need to know | In this episode, we explore how ServiceNow’s Agentic AI / AI Agent framework is revolutionizing enterprise workflows. Joined by Victor Chen, Outbound Product Manager at ServiceNow, we dive into how AI agents leverage data, workflows, and automation to drive efficiency and productivity at scale. Lern more on https://www.servicenow.comSee omnystudio.com/listener for privacy information. | 15m 46s | ||||||
| 2/27/25 |  Creating an agentic AI framework for observability | In this episode, we'll discuss the practical applications of Agentic AI in IT operations. You will learn how various observability AI agents can interact to solve specific use cases. Reach out to us if you have questions.See omnystudio.com/listener for privacy information. | 13m 04s | ||||||
| 6/6/24 |  AIOps Continual Improvement | Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indicators to help with AIOps implementation. You can see the full AIOps 101 series here.See omnystudio.com/listener for privacy information. | 19m 01s | ||||||
| 5/16/24 | Getting ready for the AIOps project | In this episode, we discuss how to get started on your AIOps journey. Learn from Alexander and Akif as they share the tips and tricks to build an AIOps team, get sponsorship, and start your first use cases. Grab this ebook to learn more. https://www.servicenow.com/lpebk/deliver-digital-services-predictive-aiops.htmlSee omnystudio.com/listener for privacy information. | 21m 52s | ||||||
| 3/7/24 |  The role of Generative AI in AIOps | Join Madhuri Manikonda from the Digital Technologies and Rani Tzur to what is new in AIOps and how is Generative AI helping to improve resolution efforts. Hear about the new Now Assist for ITOM feature and how it can help you. See omnystudio.com/listener for privacy information. | 16m 53s | ||||||
| 7/26/23 |  Microsoft Azure Cloud talk with Miguel Meza | In this episode, hear from Miguel Meza as we discuss the cloud trends. We focus on how Microsoft customers are adopting Azure and what are some of the best practices. Go here http://your.servicenow.com/microsoft. to learn about ServiceNow and Microsoft’s joint offerings.See omnystudio.com/listener for privacy information. | 15m 05s | ||||||
| 6/5/23 |  On the heels of cloud adoption | The technology landscape is constantly changing. I sat down with Josh Goldstein, VP of Product Strategy at ServiceNow, to learn what he’s hearing from customers about cloud adoption.See omnystudio.com/listener for privacy information. | 16m 25s | ||||||
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| 4/13/22 |  2022 CIO Priorities Part 2 | This is part 2 of the CIO priorities podcast with Khalid Kark where we’re discussing emergence of Service. Download this 5 priorities infographic to get actionable guidance.See omnystudio.com/listener for privacy information. | 9m 51s | ||||||
| 3/30/22 |  2022 CIO Priorities Part 1 | In this first episode of 2022, we start by talking CIO priorities with Khalid Kark. We’ll recap 2021 in part 1 and where CIOs are heading in 2022. Stay tuned for part 2, where we’ll talk about the emergence of Service Operations and autonomous teams. Also, download this 5 priorities infographic to get actionable guidance.See omnystudio.com/listener for privacy information. | 11m 45s | ||||||
| 10/13/21 |  Intelligent data correlation in AIOps | In this episode, Karlis Peterson and Matt Morris join to continue the AIOPs discussion and get deeper into different use cases to reduce event noise utilizing correlation techniques. Also, check out the new Tag-based alert correlation capability in ServiceNow Store. See omnystudio.com/listener for privacy information. | 16m 07s | ||||||
| 9/28/21 |  What is Observability? | Forrest Knight joined us this week to discuss customer challenges around application delivery and how Lightstep solves it via Observability. And, check out this excellent overview of Lightstep by Forrest. See omnystudio.com/listener for privacy information. | 12m 26s | ||||||
| 9/10/21 |  ROI of AIOps | Do you struggle to understand the ROI of AIOps? Gab Menachem, Senior Director, Product Management, shares the quantified benefits of the ServiceNow AIOps solution. Download this report to learn more. See omnystudio.com/listener for privacy information. | 11m 48s | ||||||
| 9/1/21 |  What is Predictive AIOps | Hear what is beyond AIOps. Gab Menachem, Senior Director, Product Management, shares customer journeys into AIOps and beyond. He talks about Predictive AIOps, becoming proactive in finding issues and resolving them via AI and ML.See omnystudio.com/listener for privacy information. | 15m 57s | ||||||
| 6/8/21 |  Episode 12: The state of DevOps and SRE industry with Tameem | In this episode, I sat down with Tameem Hourani at RapDev to discuss the state of DevOps and the SRE industry. Hear how the industry is progressing and how to solve everyday challenges. See omnystudio.com/listener for privacy information. | 10m 54s | ||||||
| 2/9/21 |  Episode 11: ServiceNow IT’s Cloud Migration Journey | In this episode, Venkat Lakshminarayanan, Sr Dir at Now on Now IT Infrastructure and Ops, shares ServiceNow IT’s cloud migration journey. Also check out Now on Now page for a wealth of best practices.See omnystudio.com/listener for privacy information. | 14m 26s | ||||||
| 12/7/20 |  Episode 10: AIOps at Accenture | Brian Lock, Manager, Global IT Enterprise Services, joins us from Accenture this week to talk about AIOps journey. He shares how to become an agile, intelligent, and resilient IT organization.See omnystudio.com/listener for privacy information. | 15m 01s | ||||||
| 11/2/20 |  Episode 9: Introducing Service Graph connectors | This week, let's learn what's the Service Graph Connector Program. Hear, from Odin Olson, Sr. Director, Technology Alliances, about customer benefits and how to get involved if you're a partner. See omnystudio.com/listener for privacy information. | 12m 31s | ||||||
| 10/1/20 |  Episode 8: Digital Transformation with UK National Air Traffic Services (NATS) | This week hear from Jamie Mead from NATS, who talks about the digital transformation strategy. He uses Predict and Prevent methods to run air traffic smoothly. If you want to learn more, read their story, and listen to this on-demand webinar. See omnystudio.com/listener for privacy information. | 15m 28s | ||||||
| 9/9/20 |  IT Experience Podcast Episode 7: Paris release highlights for ITOM | Steve Anderson, Director Outbound Product Management, joins this week to walk us through all the new capabilities available in the Paris release for the ServiceNow IT Operations Management (ITOM) product. Also, check out the ServiceNow Store, where we publish regular features outside of the family release. See omnystudio.com/listener for privacy information. | 22m 46s | ||||||
| 9/1/20 |  IT Experience Podcast Episode 6: Ferguson’s Journey: Creating a modern IT Operations. | Tune in to hear from Juergen Knecht, Sr. Manager Service Automation at Ferguson Enterprise. He talks about creating a modern IT operation with intelligence, automation, and AIOps. You can also hear his talk in an on-demand webinar. In this podcast series, we'll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. See omnystudio.com/listener for privacy information. | 16m 46s | ||||||
| 7/22/20 |  IT Experience Podcast Episode 5: Data vs Intelligence – Intro to Loom Systems | In this episode, tune in to hear from Loom Systems founders Gab Menachem and Dror Mann, as they talk about their foundation. They share their journey and discuss their philosophy about intelligence. ServiceNow acquired Loom earlier this year. See omnystudio.com/listener for privacy information. | 16m 01s | ||||||
| 6/23/20 |  IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes | In this podcast, we’ll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Tune in to hear from David Stefferud, Execution & Innovation Manager, ServiceNow Practice at Accenture, about laying the right foundation for the digital transformation. You’ll hear about the importance of CMDB and CSDM to get the quality data for your transformation projects.See omnystudio.com/listener for privacy information. | 21m 21s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.