KnowMyVoice® Episode 5: User Needs for Change

KnowMyVoice® Episode 5: User Needs for Change

From KnowMyVoice® by Dr. Tiffany Kelley PhD MBA RN NI-BC FNAP

July 13, 2025 · 10 min

About this episode

Dr. Kelley discusses the challenges nurses face in integrating technology into their workflow, using a personal experience with a self checkout machine as a metaphor.

In Episode 5 of KnowMyVoice®, Dr. Kelley reflects on a recent interaction with the self checkout machine at CVS and relates it to the user experience nurses often face in working to integrate the technology into their daily information needs for care delivery. In her research, Dr. Kelley witnessed (and often experienced herself) the struggle with matching workflow needs with health IT solutions. Yet, what can you do? Is there someone you can call? The short answer is yes. Tune in to learn more. During the episode, Dr. Kelley mention's iCare's program, How to Influence Change in the EHR and Health IT solutions. To learn more visit the page here: https://www.icarenursingsolutions.com/influencechangeintheEHR For podcast episode topics to cover or questions of curiosity, send us an email at either contact@nightingaleapps.com or contactus@icarenursingsolutions.com. Enjoy your Sunday. Be well and take care, ~ Dr. Kelley

People in this episode

Host: Dr. Tiffany Kelley

Topics covered

  • user experience
  • health IT
  • technology integration
  • nursing workflow
  • EHR
  • care delivery

Keywords

  • user needs
  • health technology
  • nursing
  • EHR solutions
  • workflow integration
  • care delivery

Mentioned in this episode

Organizations: CVS, iCare, iCare Nursing Solutions

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