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Leaders in Customer Loyalty, Powered by Loyalty360

by Loyalty360

Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and br...

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Insights from recent episode analysis

Audience Interest

Estimated Reach: 1K to 6K

Listeners across platforms

Podcast Focus

Categories: business · management

+2 more

Publishing Consistency

Frequency: ~3-4 / Week

500+ episodes since 2020

Platform Reach

Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.

Most discussed topics

customer loyalty

loyalty programs

brand stories

customer engagement

business growth

brand strategy

Brands & references

Generic platforms filtered out.

Medium Confidence

Total monthly reach

1K to 6K

Estimated from 2 chart positions in 2 markets.

By chart position

🇦🇪
AE · Management
#110
500 to 3K
🇨🇱
CL · Management
#196
500 to 3K

Per-Episode Audience
Est. listeners per new episode within ~30 days
300 to 1.8K
🎙 Daily cadence·520 episodes·Last published 1mo ago
Monthly Reach
Unique listeners across all episodes (30 days)
1K to 6K
🇦🇪50%🇨🇱50%
Active Followers
Loyal subscribers who consistently listen
300 to 1.8K

Market Insights

This ShowCategory Avg

No category insights available.

📡

Platform Distribution

Reach across major podcast platforms, updated hourly

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Podcast Republic

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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.

On the show

From 18 eps

Host

Loyalty360

2 eps

Recent guests

7 across last 18 eps

Byron Kelly

2 eps

Jakob Harrison

1 ep

Donna Varner

1 ep

Jenn McMillen

1 ep

Candice Troupe

1 ep

Nicole Hulstein

1 ep

Reba Hatcher

1 ep

Recent episodes

Leaders in Customer Loyalty: Brand Stories | How Scene+ Curates its Loyalty Ecosystem to Fit Member Needs

Jul 16, 2026

38m 54s

Leaders in Customer Loyalty: Brand Stories | How Food Lion is Evolving Without Sacrificing Emotional Loyalty

Jul 9, 2026

19m 39s

Leaders in Customer Loyalty: Supplier Voices | AI Has Created an Inflection Point for Loyalty. Are Brands Ready for it?

Jul 7, 2026

26m 15s

#531: Leaders in Customer Loyalty: Brand Stories | How SECU Built Trust With its Members Before Launching its Loyalty Program

Jun 25, 2026

21m 04s

#530: Leaders in Customer Loyalty: Brand Stories | ButcherBox’s Customer-Obsessed Values Are Driving its Loyalty Program

Jun 18, 2026

20m 37s

🔗

Social Links & Contact

Official channels & resources

🌐

Official Website

📡

RSS Feed

Episodes

~1.1 per week

Avg length

29m 55s

19m 39s – 43m 51s

Range

Aug 2020 – Apr 2026

Topics

customer loyalty, loyalty programs +55

Guests

Byron Kelly +6 · last 18 eps

18 of 18

Date	Episode	Topics	Guests	Brands	Places	Keywords	Sponsor	Length
7/16/26	Leaders in Customer Loyalty: Brand Stories \| How Scene+ Curates its Loyalty Ecosystem to Fit Member Needs✨	loyalty programscustomer experience+3	Candice Troupe	Scene+	Canada	loyalty cardsScene++3	—	38m 54s
7/9/26	Leaders in Customer Loyalty: Brand Stories \| How Food Lion is Evolving Without Sacrificing Emotional Loyalty✨	customer loyaltybrand stories+3	Nicole Hulstein	Food Lion	—	loyalty programsFood Lion+3	—	19m 39s
7/7/26	Leaders in Customer Loyalty: Supplier Voices \| AI Has Created an Inflection Point for Loyalty. Are Brands Ready for it?✨	customer loyaltyAI+3	—	SpotifyAmazon+1	—	customer loyaltyAI+3	—	26m 15s
6/25/26	#531: Leaders in Customer Loyalty: Brand Stories \| How SECU Built Trust With its Members Before Launching its Loyalty Program✨	customer loyaltyrewards program+3	—	North Carolina State Employees’ Credit Union	—	SECUrewards card+3	—	21m 04s
6/18/26	#530: Leaders in Customer Loyalty: Brand Stories \| ButcherBox’s Customer-Obsessed Values Are Driving its Loyalty Program✨	customer loyaltydata analytics+3	Reba Hatcher	ButcherBox	—	ButcherBoxloyalty program+3	—	20m 37s
6/11/26	#529: Leaders in Customer Loyalty: Brand Stories \| Inside WestJet’s Strategy to Keep Loyalty Simple in a Crowded Market✨	loyalty programscustomer engagement+3	Byron Kelly	WestJet	—	loyaltyairline rewards+5	—	35m 23s
6/11/26	Leaders in Customer Loyalty: Brand Stories \| Inside WestJet’s Strategy to Keep Loyalty Simple in a Crowded Market✨	loyalty programscustomer engagement+3	Byron Kelly	WestJet	—	loyaltyairline rewards+3	—	35m 23s
6/4/26	#528: Leaders in Customer Loyalty: Brand Stories \| How Nothing Bundt Cakes Turned a Dormant Rewards Program into an Award Winner✨	customer loyaltyrewards program+3	Jenn McMillen	Nothing Bundt CakesBundt Rewards	—	loyalty programcustomer engagement+3	—	30m 55s
5/28/26	#527: Leaders in Customer Loyalty: Brand Stories \| How Wyndham Hotels & Resorts is building customer loyalty beyond hotel stays✨	customer loyaltyhotel industry+3	—	Wyndham Hotels & Resorts	100 countriesover 20 brands	Wyndham Hotelscustomer loyalty+3	—	29m 39s
5/26/26	#526: Leaders in Customer Loyalty: Supplier Voices \| How FIS is Helping Brands Build Loyalty in the Agentic World✨	artificial intelligenceloyalty programs+3	Jakob Harrison	FISLoyalty360	—	AIloyalty programs+3	—	24m 54s
5/21/26	#525: Leaders in Customer Loyalty: Brand Stories \| How Firehouse Subs’ Mission Has Strengthened Emotional Loyalty With Its Guests✨	customer loyaltybrand mission+3	—	Firehouse Subs	—	Firehouse Subscustomer loyalty+3	—	23m 44s
5/19/26	#524: Leaders in Customer Loyalty: Supplier Voices \| CarltonOne Helps Clients Build Global Loyalty Programs that are Meaningful✨	customer loyaltyloyalty programs+3	—	CarltonOneLoyalty360	—	loyalty programsCarltonOne+3	—	26m 17s
4/30/26	#523: Leaders in Customer Loyalty: Brand Stories \| How SharkNinja Drives Customer Loyalty through Customer Engagement✨	customer loyaltycustomer engagement+3	—	Shark vacuumsNinja blenders+1	—	SharkNinjacustomer loyalty+3	—	28m 38s
4/28/26	#522: Leaders in Customer Loyalty: Supplier Voices \| Bringing Data Together: Why a Modern Tech Stack is Crucial to Personalizing Customer Journeys✨	customer loyaltydata integration+3	—	Loyalty360	—	loyalty programCFO+5	—	37m 33s
4/23/26	#521: Leaders in Customer Loyalty: Brand Stories \| How Schlotzsky’s Deli is Returning to its Roots While Also Focusing on the Future✨	rebrandingcustomer loyalty+3	Donna Varner	Schlotzsky's Deli	McAllenAustin+1	Schlotzsky's Delirebranding+3	—	33m 06s
4/16/26	#520: Leaders in Customer Loyalty: Brand Stories \| How Deutsche Telekom AG Is Expanding Loyalty Beyond Telecom✨	customer loyaltytelecom industry+3	—	Deutsche Telekom AG	—	Deutsche Telekomcustomer loyalty+3	—	43m 51s
4/9/26	#519: Leaders in Customer Loyalty: Brand Stories \| How PNC Is Rethinking Loyalty in Banking✨	bankingcustomer experience+3	—	PNC	—	bankingloyalty+4	—	33m 15s
4/2/26	#518: Leaders in Customer Loyalty: Brand Stories \| Reigniting the Experience: How P.F. Chang’s Is Redefining Loyalty Through Status, Access, and Experience✨	customer loyaltybrand experience+4	—	P.F. Chang’sLeaders in Customer Loyalty	—	customer loyaltyP.F. Chang’s+5	—	29m 18s