Leading and Learning Through Safety

In this episode of Leading and Learning Through Safety, Dr. Mark French reflects on a recent verbal de-escalation training experience and shares key lessons that extend far beyond conflict management. The training focused on how workers who interact with the public can safely navigate tense situations, recognize potential dangers, and communicate in ways that reduce rather than increase conflict. One of the biggest takeaways was the importance of practice-based learning. Dr. French emph...

In this episode of Leading and Learning Through Safety, Dr. Mark French explores the timeless leadership principle of “inspect what you expect,” rooted in the lean concept of gemba—going to where the work is actually done. Safety and lean thinking should be natural partners, but too often leaders set expectations without validating them through presence and follow-up. Mark recounts observing a construction crew working without proper PPE, despite safety glasses being available. One worker wor...

In this episode of Leading and Learning Through Safety, Dr. Mark French shifts focus from technical safety to the broader issues of mental health, organizational justice, and fairness in the workplace. September marks International Suicide Prevention Month, and Mark emphasizes the importance of recognizing that mental health is real, even if invisible, and that everyone’s story matters. He critiques inconsistent workplace practices through a case study involving alleged violations of the Preg...

In this episode of Leading and Learning Through Safety, Dr. Mark French highlights the moral imperative of safety as a foundation for leadership. He emphasizes that prioritizing people’s well-being opens the door to empathy, innovation, and stronger organizational culture. Recent safety incidents underscore persistent risks. Roadway accidents—particularly during summer travel—remain frequent, reminding us of the dangers of distracted or inexperienced driving. Dr. French shares a personal refl...

In this episode of Leading and Learning Through Safety, Dr. Mark French explores the tragic consequences of neglecting workplace safety through the lens of a devastating explosion at a biofuels plant in Nebraska. The explosion killed a 32-year-old employee and his two young daughters, who were waiting at the site to go to a doctor’s appointment. The incident highlights the very real and human cost of safety failures—not just for workers, but for entire communities. Mark reflects on how preven...

In this episode of the Leading and Learning Through Safety podcast, Dr. Mark French explores the increasingly blurred lines between safety and security, especially for field teams working in unpredictable public environments. Reflecting on a recent visit to a street lighting crew in a high-risk urban area, he shares his concern for worker safety amid uncertain external threats. Traditional safety protocols fall short in these contexts, and current de-escalation training—typically designed for...

In this episode of the Leading and Learning Through Safety podcast, Dr. Mark French explores the contrast between managing people the easy way versus the right way. Sparked by a discussion with a fellow safety professional and the media’s coverage of the Texas floods, Mark reflects on how safety failures are often sensationalized, leading to blame instead of meaningful solutions. He argues that while it’s easy to point fingers and assign fault, true leadership requires deeper examination of s...