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On the show
From 10 epsHost
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Recent episodes
Why Every Dental Office Needs an AI Policy (#27)
Jun 17, 2026
20m 54s
Why Instruments Should Remain Packaged Until Point of Use (#26)
May 11, 2026
3m 53s
OSHA Laundry Citations (#25)
Mar 16, 2026
7m 20s
Planning a CE Event (#24)
Mar 10, 2026
20m 37s
Updated Haz Com Info (#23)
Jan 13, 2026
5m 24s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/17/26 | ![]() Why Every Dental Office Needs an AI Policy (#27) | Olivia Wann and Sky Eagle dive into the topic of why every dental practice needs a clear, well‑crafted AI Policy to protect patient data, uphold ethical standards, and stay compliant in a rapidly evolving tech landscape. Together, they break down how intentional guidelines can empower teams, reduce risk, and help dental offices use AI with confidence and purpose. | 20m 54s | ||||||
| 5/11/26 | ![]() Why Instruments Should Remain Packaged Until Point of Use (#26) | This episode dives into the legal, clinical, and risk‑management reasons dental teams must keep sterilized instruments sealed in their packaging until the moment they are used. Olivia Wann and Caitlin Denison break down how this simple step protects patients, supports compliance, and shields practices from liability. | 3m 53s | ||||||
| 3/16/26 | ![]() OSHA Laundry Citations (#25)✨ | OSHAdental practice+2 | — | OSHA | — | — | — | 7m 20s | |
| 3/10/26 | ![]() Planning a CE Event (#24)✨ | CE event planningdental meetings+1 | Lucy Barone | — | — | meeting locationspeakers+3 | — | 20m 37s | |
| 1/13/26 | ![]() Updated Haz Com Info (#23)✨ | Hazard CommunicationsOSHA updates+1 | — | OSHA | — | OSHA2026+1 | — | 5m 24s | |
| 11/20/25 | ![]() Recent TOSHA Inspections (#22)✨ | TOSHA inspectionsdental offices+2 | — | TOSHAOSHA | — | TOSHAinspections+2 | — | 14m 41s | |
| 10/1/25 | ![]() TOSHA Eyewash Station Requirements (#21)✨ | TOSHAeyewash station requirements+2 | — | MPS | Tennessee | compliancesafety guidelines+1 | — | 9m 29s | |
| 9/3/25 | ![]() Why Practices Need to be Aware of Amalgam Waste (#20)✨ | amalgam wastemercury disposal+2 | Caitlin | amalgam filters | — | amalgamwaste management+1 | — | 6m 53s | |
| 8/6/25 | ![]() Can I Leave a Voicemail for an Appointment? (#19)✨ | HIPAAvoicemail+2 | — | — | — | voicemail guidelinespatient communication+1 | — | 5m 40s | |
| 7/30/25 | ![]() Who Pays for CE? (#18)✨ | continuing educationstaff training+1 | — | — | — | CEdental practice+1 | — | 13m 02s | |
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| 7/23/25 | ![]() Is Your Practice's OSHA Program Ready? (#17)✨ | OSHA ComplianceDental Practice Safety+1 | — | OSHA PackagesModern Practice Solutions+1 | — | OSHACompliance+3 | — | 9m 20s | |
| 7/16/25 | ![]() Fire Prevention in the Dental Office (#16)✨ | fire preventiondental office safety+2 | Brenda ThornburgCaitlin Denison | — | — | safety data sheetsemergency plans+2 | — | 10m 15s | |
| 7/9/25 | ![]() Are you making your patients sick? (#15) | In this episode, Olivia talks with Terri, Brenda, and Caitlin about the health of your dental unit waterlines, and how their contents could be closer to pond water than you may think. | 8m 32s | ||||||
| 7/2/25 | ![]() Ergonomics in Dentistry (#14) | Whether you're a doctor, hygienist, assistant, or administration, your job at a dental practice entails a lot of strain on your posture and musculoskeletal health. In this episode, Olivia, Caitlin, Brenda, and Terri discuss the repetitive motions for each job title and ways to combat long-term health issues associated with those postures. | 12m 24s | ||||||
| 6/25/25 | ![]() Emergency Action Preparedness in Your Practice (#13) | No one likes to think about the worst thing that could happen, but in this day and age, a practice must have an emergency plan in place. In this episode, Olivia, Brenda, Terri, and Caitlin discuss different emergency situations in your practice and how to be ready. Whether its a weather emergency, natural disaster, fire, or an active shooter, every practice needs to have a game plan. | 7m 47s | ||||||
| 6/18/25 | ![]() Is Your Practice's HIPAA Program Ready? (#12) | Is your practice up-to-date with your HIPAA Compliance and programs? Do you have your policies, records, cybersecurity, BAAs, and many other factors ready for the worst? In this episode, Olivia, Caitlin, Brenda, and Terri discuss the different HIPAA Packages that Modern Practice Solutions offers and what those packages entail. | 11m 20s | ||||||
| 6/11/25 | ![]() Why So Many Passwords? (#11) | We often hear from our clients that they don't understand why they have to have so many different complex passwords for all of their practice's software systems. In this episode, Olivia Wann, Terri Walker, Brenda Thornburg, and Caitlin Denison discuss the "why" behind so many complex passwords, and what kind of systems work to keep them organized. | 5m 22s | ||||||
| 6/4/25 | ![]() SDS Organization (#10) | In this episode of In Step With Compliance, Olivia Wann, Terri Walker, Brenda Thornburg, and Caitlin Denison discuss how best to organize your practice's SDS, what OSHA inspectors look for when inspecting, the most important sections of an SDS, and some practical tips on the best systems that organize it digitally. | 12m 13s | ||||||
| 5/28/25 | ![]() Traveling with Your Practice Laptop This Summer? (#9) | In this episode of 'In Step with Compliance', the Olivia Wann, Terri Walker, Caitlin Denison, and Brenda Thornburg discuss essential tips for traveling with laptops, focusing on data protection. They cover the importance of strong passwords, multi-factor authentication, data encryption, and the risks associated with public Wi-Fi. The conversation emphasizes best practices for managing devices while traveling to ensure sensitive information remains secure. | 9m 11s | ||||||
| 5/21/25 | ![]() The True Cost of Free Email Addresses (#8) | In this episode of 'In Step with Compliance', host Olivia Wann, Terri Walker, Brenda Thornburg, and Caitlin Denison discuss the critical importance of using business-level email accounts in compliance with HIPAA regulations. The conversation highlights the risks associated with free email accounts, including data breaches and the lack of encryption. The financial implications of email breaches are also explored, emphasizing the potential costs of notification, forensic analysis, and legal fee... | 6m 53s | ||||||
| 5/14/25 | ![]() Hepatitis B Vaccines (#7) | In this episode, Olivia Wann discusses with Caitlin Denison, Brenda Thornburg, and Terri Walker the importance of the hepatitis B vaccine in the dental field, focusing on OSHA regulations, employer responsibilities, and the necessity of proper documentation. Caitlin, a former OSHA inspector, provides insights into compliance and the handling of employee vaccination declinations. The conversation also covers post-exposure protocols, booster shots, and the legalities surrounding vaccination scr... | 11m 57s | ||||||
| 5/7/25 | ![]() Quality Control Task Log Management (#6) | In this episode of 'In Step with Compliance', host Olivia Wann talks with Terri Walker and Brenda Thornburg about the importance of quality control in dental practices. They discuss the necessity of proper documentation during OSHA investigations, the implementation of effective quality control tasks, and the transition to electronic records. The conversation emphasizes the need for team responsibility in maintaining compliance and offers resources for managing quality control effectively. Ta... | 13m 47s | ||||||
| 4/30/25 | ![]() Common OSHA Violations (#5) | In this episode, Olivia Wann, Caitlin Denison, Terri Walker, and Brenda Thornburg have a conversation on the importance of OSHA compliance in dental practices. They highlight common violations, the necessity of proper training documentation, and the significance of maintaining safety protocols. The discussion includes insights on exposure control plans, sharps container management, hepatitis B vaccination compliance, hazard communication, and the importance of personal protective equipment. T... | 21m 30s | ||||||
| 4/23/25 | ![]() Chemical Dependency CE Requirements (#4) | In this episode of In Step with Compliance, Olivia Wann, Caitlin Denison, and Terri Walker discuss the critical topic of chemical dependency in the dental field. They explore the importance of continuing education (CE) requirements for dental professionals, the impact of substance abuse on patient care, and the resources available for both patients and dental professionals dealing with chemical dependency. The conversation also highlights the significance of responsible opioid prescribing and... | 13m 14s | ||||||
| 4/16/25 | ![]() Top 10 HIPAA Violations (#3) | In this episode of 'In Step with Compliance', host Olivia Wann has a conversation with compliance trainers Brenda Thornburg and Caitlin Denison to discuss the top HIPAA violations in dental practices. They explore common issues such as snooping on health records, the importance of risk assessments, patient access to records, business associate agreements, access controls, encryption, and breach notification processes. The conversation emphasizes the need for compliance in protecting patient p... | 24m 32s | ||||||
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