Loss Prevention Magazine Podcast

In this episode of Inside Scoop, Stefanie Hoover and VP of AP and retail operations at the NRF, Dave Johnston, catch up on CORCA legislative progress, NRF council initiatives, and early insights from the Impact of Theft and Violence 2026 report. PROTECT is almost here, and the NRF team has another fantastic show planned with attendance trending over last year. Tune in to hear about some of the sessions and themes happening at this year's conference, with a focus on the next evolution of...

In this episode, we hear from Lisa LaBruno and learn about her version of "work/life balance" as she remains a busy industry partner. Over the last year, as the executive director at the RILA Communities Foundation, Lisa has worked to connect local law enforcement, district attorneys, and retailers to achieve focused results against the worst offenders. How are they accomplishing this Herculean task? We hear from Lisa how the RCF has found success and is now replicating its framework in other...

Mike Lamb (former VP at Kroger, Walmart, and The Home Depot) and Stefanie Hoover have a wide-ranging conversation about intentional mentorship, succession planning, and avoiding micromanagement, while advocating for "freedom within a framework." Tune in to hear Mike's thoughts on leadership and how leaders must "play offense," embrace innovation, and focus on initiatives that improve profit, safety, and the customer experience. This is a can't-miss episode!

In this episode, we hear how a police force, on the outskirts of Fort Worth, Texas and 50 miles from Dallas, is having success battling ORC with practical tactics and the partner-focused approach. Stefanie Hoover chats with Chief JT Manoushagian from the Lake Worth, Texas police department about their successful reduction in retail crime, retail partnerships, and his recommendations for retailers on ways to allocate their resources more effectively. Putting retailers' limited capital where it...

Stefanie Hoover and Tony D'Onfrio chat about his induction into the NRF Ring of Excellence and his continued passion for helping the retail LP industry at Sensormatic. Their new Shrink Analyzer software is helping investigators piece together theft cases and generate ORC cases with ease.

In this edition of LPM's Inside Scoop Podcast, Stefanie chats with Scott Pethuyne and Caleb Popow from Zebra about their EBR solution that is truly taking it to the next level. Is it possible to make case building easier to help ensure successful case resolution? Hear about how Zebra has been developing Workcloud Actionable Intelligence, and has released a new feature, Canvas, for complex investigations. Based on years of feedback from retailers, they are tapping into the superpowers of AI to...

Stefanie Hoover chats with Khris Hamlin about the specifics on what to expect at the RILA AP conference this year. It's in Washington, DC, from April 27-30, a great location! Khris shares a real "catch" that RILA has pulled off for this RAP. The theme is Defining a Shared Tomorrow; based on the session topics and speakers, retailers should feel supported and have tons of new resources after this conference. We also heard from Khris about his theory for working the Expo and other inside scoops...

Listen in as McLane Head of AP, Security, and Crisis Management Glenn Master, UPS VP of Public Affairs Jessica Lowrance, and Travelers Inland Marine National Practice Leader and Transportation and Crime and Theft Specialist Scott Cornel discuss the efforts of the International Supply Chain Protection Organization (ISCPO) and the Supply Chain Coalition to combat the newest strategic theft in retail: fictitious pick-ups. They also cover current trends, amazing cases, and local and national legi...

Some things go great together. In this episode, Rhett Asher and Tony Sheppard discuss the partnership between ALTO and ThinkLP. We hear how getting better data from retailers helps ALTO react quickly and gets cases through the "red zone" and into the "end zone." How will this new integration increase store safety? Learn more here!

Dr. Cory Lowe of the Loss Prevention Research Council (LPRC) tells it like it is in this episode of LPM's Inside Scoop Podcast. Stefanie and Cory chat about the importance of "real" data to help make informed decisions in LP. We hear about new research underway (including on facial recognition) and how their research helps to explain ROI on new technology retailers are considering. Listen to hear what to expect at this year's IMPACT conference in Gainesville, and much more!

In this episode of LPM's Inside Scoop Podcast, we hear from Doug Baker, FMI's VP of Industry Relations. Stefanie and Doug discuss what's new at FMI, their AP & Grocery Resilience conference, and the results of their survey, Key Strategies for 2024 and Beyond. Hear about the focus for LP leaders in the grocery space and what's keeping them up at night. These leaders continue juggling it all in this important sector of our economy.

In this episode of LPM's Inside Scoop Podcast, Stefanie Hoover chats with industry veteran Mike Marquis. Mike spent many years in senior leadership positions in retail LP and always knew it was a numbers game. In fact, he became adept at pulling the numbers together to support programs and SOPs. If you're curious about why cost vs. retail is important, how shrink can be hidden, or why investigators need to dig into the numbers, you won't want to miss this one!

In this episode of LPM's Inside Scoop Podcast, we hear from RFID experts about future use cases and where retailers are in the journey of adopting the technology. Jamie Kress from Sensormatic and Justin Patton from Auburn University's RFID Lab join Stefanie Hoover to discuss what is turning out to be a critical tool in the retail toolkit. Hear how retailers have scaled the tech, the challenges and how they have been solved, and how Auburn continues to conduct cutting-edge research on RF...