Making the Museum

How can exhibitions create positive change in the world?Why is play the key? How can we build trust with a community that doesn’t know us? Why should exhibition makers preserve their “beginner’s mind”? What can exhibitions do climate change, polarization and global conflict? How do we measure our impact?Femke Bijlsma (Partner, Kossmanndejong) discusses “Make Space for Change (The New Book)” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: un-discipline, Santa Claus, and eating the story.Talking Points:1. Why Make Space for Change?2. PLAY3. ACTION4. REPRESENTATION5. CREATIVITY6. IMPACTHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bio:Femke Bijlsma is a partner and content developer at Amsterdam-based design firm Kossmanndejong, creating immersive, narrative-driven spaces globally. Her work distinctively connects design with social goals, fostering meaningful inclusion and community empowerment. This approach shapes major projects like the Museum of the Mind, "Our Colonial Inheritance" at the Worldmuseum Amsterdam, and the UAE Pavilion for Expo 2020, alongside high-profile US work at the La Brea Tar Pits. Committed to positive change, Bijlsma co-founded the Refugee Company, chaired the Dutch Design Awards, and shares her expertise as a thought leader through regular international university lectures and workshops.About Making the Museum:Making the Museum is a newsletter and podcast on exhibitions, written and hosted by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Make Space for Change (New Book):https://www.japsambooks.nl/products/make-space-for-change Femke:femke@kossmanndejong.nl Kossmandejong:www.kossmanndejong.nl Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn: https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly email about exhibitions for museum leaders and teams. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

How do you build a museum?How do you build the right project team? How do you engage with community? What does it mean to plan a museum? What does it mean to design a museum? How do you align your budget with your purpose? How do you build the story of your museum project?Jamē Anderson, Monteil Crawley, Sarah Ghorbanian, and Chris Wood from SmithGroup discuss “Building a Museum: This is Not a Manual (the New Book)” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: a one-year process that took ten years, a mystery fifth guest, and branching out to herbal supplements.Talking Points:1. Why a book like this?2. How do I build the right project team, and what does it mean to engage with the community?3. What does it mean to plan and design a museum?4. How do I align budget with purpose?5. How do you write a book?6. How do I learn more from my network?How to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/Guest Bios:Jamē Anderson is a vice president and director of SmithGroup’s national team of architects, planners, and engineers who focus exclusively on cultural capital projects. Her career is dedicated to cultural institutions, having held roles at the National Gallery of Art and Smithsonian Institution in addition to her tenure at SmithGroup. Monteil Crawley is a senior principal at SmithGroup and a leading expert in the design of museums and cultural facilities, shaping a unique design vision for each facility and institution. He has spent his career with SmithGroup designing prominent spaces and places that celebrate and reveal the history and culture of the United States. Sarah Ghorbanian is a principal at SmithGroup who specializes in the planning and project management of complex cultural projects. She is an expert at coordinating the intersection of architecture and exhibition design to create compelling, holistic, and engaging experiences for museum audiences. Chris Wood is a vice president at SmithGroup and leads the firm’s Washington, D.C., studio of design and engineering specialists devoted to cultural projects. He leads design teams for cultural capital projects of all scales and is a recognized expert in the planning and design of museums and collections facilities. About Making the Museum:Making the Museum is a newsletter and podcast on exhibitions, written and hosted by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:The Book: https://www.smithgroup.com/buildingamuseum SmithGroup: https://www.smithgroup.com Jamē Anderson: Jame.Anderson@smithgroup.com Monteil Crawley: Monteil.Crawley@smithgroup.com Sarah Ghorbanian: Sarah.Ghorbanian@smithgroup.com Chris Wood: Chris.Wood@smithgroup.com Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly email about exhibitions for museum leaders and teams. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

How can we make our exhibitions more sustainable — in every way?Where do we start? What can museum teams learn from sustainability advancements in architecture? What’s a “red list?” What is the difference between embodied and operational carbon? What does it mean to do “design for deconstruction?” And when can we all buy the upcoming “Sustainable Museum Exhibition Handbook?”Douglas Flandro (Exhibition Designer & Director of Sustainability, CambridgeSeven) discusses “What is Sustainable Exhibition Design?” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: museum egos, dark skies, and heat islands.Talking Points:1. Embracing Imperfection2. Design for Human Health3. Design for Social Health and Equity4. Design for Ecosystem Health5. Design for Climate Health6. Design for the Circular EconomyHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bio:Drawing on his background in theater and film design, Douglas Flandro is especially interested in sustainable exhibit design, new technologies, immersive experiences, experiential graphic design and hands-on interactive exhibits. He has designed exhibits and graphics for numerous science museums, children’s museums, nature and visitor centers, aquariums, and zoos. As the firm’s Director of Sustainability, Douglas leads CambridgeSeven’s Sustainable Working Group and has taught and lectured at AAM, ASTC, Parson’s School of Design, and the Rhode Island School of Design. He is the author of the forthcoming book, “The Sustainable Exhibition Handbook,” due to be released in the Spring of 2026.About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Douglas by Emaildflandro@cambridgeseven.com Douglas on LInkedinhttps://www.linkedin.com/in/douglas-flandro/ CambridgeSevenhttps://www.cambridgeseven.com The Sustainable Exhibition Design & Construction Toolkithttps://www.cambridgeseven.com/wp-content/uploads/2022/05/SEDC-Toolkit_v6_Sep2024.pdf The Museum Exhibition Materials Pledgehttps://www.mindfulmaterials.com/museum-materials-pledge The Gallery Climate Coalitionhttps://measure.galleryclimatecoalition.org/ The Bizot Green Protocolhttps://www.cimam.org/sustainability-and-ecology-museum-practice/bizot-green-protocol/ The Climate Toolkithttps://climatetoolkit.org/about/ Living Future (ILFI) Red List of Worst in Class Chemicalshttps://living-future.org/red-list/ Green Science Policy Institute Six Classes of Chemicalshttps://www.sixclasses.org/ DarkSky Internationalhttps://darksky.org/ Terrapin Bright Green 14+ Patterns of Biophilic Designhttps://www.terrapinbrightgreen.com/report/14-patterns/ The Design Museum, "The Waste Age: What can design do?"https://designmuseum.org/exhibitions/waste-age-what-can-design-do Links for Making the Museum, the Podcast:Contact Making the Museumhttps://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedInhttps://www.linkedin.com/in/jonathanalger Email Jonathan Algeralger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studiohttps://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

Is there a better way to collaborate?What’s the secret to good feedback? How do you manage 40 people in a room? Are group facilitators ever truly neutral? Should you tell your teammates their responsibilities, or have them tell you? What’s a RACI chart? If collaboration is so important, why hasn’t there been a book about it — until now?Emily Saich (Vice President of Exhibitions) and Joey Noelle Scott (Director of Exhibition Projects) from the Monterey Bay Aquarium discuss their new book “A Collaborative Approach to Exhibition Making” with host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: post-mortems, “Yes And,” and cardboard kelp cutouts.Talking Points:1. A book for creatives, facilitators, and problem-solvers2. Create responsibilities *with* collaborators3. Truly neutral facilitators are rare4. Healthy teams seek feedback5. Build trust with contractors6. Celebrate the workHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bios:Emily Saich has more than twenty years of experience leading exhibition development, design, prototyping, and fabrication of exhibitions and innovative visitor experiences. She has worked on several award-winning and influential exhibitions and managed projects for all types of museums and organizations, including science centers, natural history museums, children’s museums, public gardens, performing art centers, art museums, historic sites, zoos, and aquariums. Emily is vice president of Exhibitions at the Monterey Bay Aquarium, where she leads vision and strategy for major exhibitions and guides collaborative teams through design and creation of visitor-centered experiences. Emily holds a Bachelor of Arts in studio art from California Polytechnic University, Humboldt, and a Masters of Fine Arts from Tyler School of Art and Architecture at Temple University.Joey Noelle Scott is the director of Exhibition Projects at the Monterey Bay Aquarium where she leads teams that create innovative exhibitions that inspire conservation of the ocean. With 20 years of experience in educational and museum settings, she’s led a diversity of projects, including the creation of curriculum, professional development programs, digital products, and exhibitions. She’s built expertise in facilitation, program development, and project management with a particular focus on developing processes that support collaboration, creativity, and productivity. Her formal training includes a Bachelors of Science in genetics, an MA in education, and a certification as a Project Management Professional and LEED AP ID+C. About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:How to Buy “A Collaborative Approach to Exhibition Making” (The New Book):https://www.bloomsbury.com/us/collaborative-approach-to-exhibition-making-9781538185261/ https://bookshop.org/p/books/a-collaborative-approach-to-exhibition-making-emily-saich/ee61b106aedc6e38?ean=9781538185261&next=t Emily Saich on LinkedIn:https://www.linkedin.com/in/emilysaich/ Joey Noelle Scott on LinkedIn: https://www.linkedin.com/in/joey-noelle-scott-6359aa12/ Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

What are the (top) secrets of better collaboration?Is collaboration like a game of ping pong? Or more like ballroom dancing? Is there a better way to disagree? Does having constraints make design ... better? How is an exhibition like a film? And what happens when your project feels — in this case, even literally — like “Mission: Impossible”?Barbara Miller (Deputy Director for Curatorial Affairs, Museum of the Moving Image) and Danae Colomer (Director of Exhibition Management and Design, Museum of the Moving Image) discuss “Mission: Collaboration” with host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: zombies, skateboards, and messages that self-destruct.Talking Points:1. A Moving Experience2. What is Collaboration? 3. Is It Ping Pong ... or Ballroom Dancing? 4. Constraints Make a Stronger Design 5. Sometimes It’s Mission: Impossible How to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bios:Barbara Miller is Deputy Director for Curatorial Affairs at Museum of the Moving Image in New York, where she organizes exhibitions and directs the content of the Museum’s permanent collection of material culture related to film, television and digital media. Major projects at MoMI include The Jim Henson Exhibition; Deepfake: Unstable Evidence on Screen; and Born Digital: Pathways Towards Preservation, an Andrew W. Mellon-funded initiative to institute sustainable collection and exhibition practices related to digital media. Prior to joining MoMI in 2009, Miller's wide-ranging research and storytelling projects included work on the nationally broadcast PBS documentary American Roots Music, for which she earned an Emmy nomination. She holds a Ph.D. in Cultural Anthropology from New York University.Danae Colomer is an architect and exhibition designer with over 15 years of experience across museum, architecture, and film design. She is passionate about the power of storytelling and how it can be translated into physical space to create meaningful, immersive experiences. Originally from Spain, Danae discovered her passion for exhibition design at the Centre Georges Pompidou in Paris. Since relocating to New York in 2009, she worked at Ralph Appelbaum Associates on award-winning museums worldwide. In 2021, she joined the Museum of the Moving Image as Director of Exhibition Management and Design. She holds a Master’s in Architecture from the Escuela Técnica Superior de Arquitectura de Madrid and a Master’s in Exhibition Design from FIT in New York. When she’s not designing exhibitions, Danae explores the world through the curious eyes of her children — which currently means mastering the rules of soccer and decoding the unique language of skateboarding.About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Barbara by Email:bmiller@movingimage.org Barbara on LinkedIn:https://www.linkedin.com/in/barbara-miller-8b788b13b/ Danae by Email:dcolomer@movingimage.org Danae on LinkedIn:https://www.linkedin.com/in/danaecolomer/ Museum of the Moving Image (MoMI):https://movingimage.org/ “Mission: Impossible — Story and Spectacle” (Exhibition at MoMI):https://movingimage.org/event/mission-impossible-story-and-spectacle/ Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

What if every museum were more like ... a children’s museum?Why is play “agnostic”? Can you design an entire museum for every generation, all at the same time? How are children’s museums like (and not like) other museums? How did they get that way? Wait, could we make an entire exhibition out of nothing but cardboard boxes? What is “co-learning”? And why don’t more museum people visit … other people’s museums?Along the way: teaching artists, art teachers, and what we really mean by “caregiver.”Talking Points:1. Children’s museums, then and now2. See the word “museum” differently3. Play is agnostic4. Designing for multiple generations5. Caregivers as co-learners6. Why professionals should visit other museumsHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bio:Edwin Link, M.Ed., serves as the Executive Director of Children’s Museum of Atlanta, where he applies his 18 years of experience in the nonprofit, arts, education, children museums, and youth development sectors. His experience includes developing and executing national initiatives focused on serving families in under-resourced communities, building community responsive experiences that create joy and wonder, building strategic partnerships, driving revenue to support strategic objectives, and identifying and implementing change management processes for operational efficiency.About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Edwin Link on LinkedIn:https://www.linkedin.com/in/edwinlink/ The Children’s Museum of Atlanta:https://childrensmuseumatlanta.org/ Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/

What if the secret to better museums was … neuroscience? How can museums inspire human creativity? How much media should be in a gallery — or should there be any? How soon should you get feedback on your exhibition ideas? Can museums help us all “escape the algorithm”? What does knitting have to do with visitor satisfaction? In this episode, we’ll learn some unexpected tricks of the trade from a renowned museum leader. Lynda Roscoe Hartigan (The Rose-Marie and Eijk van Otterloo Executive Director and CEO of the Peabody Essex Museum) discusses “Creating Effective Museum Experiences” with host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio). Along the way: standup comedy, Iris Apfel, and moon chairs. Talking Points: 1. Embrace Human Creativity2. Design is Critical — Use Media Wisely3. Knit Experiences4. Escape the Algorithm5. Know Your Audience — Get Feedback Early6. Consider the NeuroscienceHow to Listen: Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify: https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website: https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor: https://makingthemuseum.transistor.fm/ Guest Bio: Lynda Roscoe Hartigan is The Rose-Marie and Eijk van Otterloo Executive Director and CEO of the Peabody Essex Museum. As a curator, scholar and museum executive, Lynda Roscoe Hartigan brings a wealth of knowledge and experience to PEM. During her time as Chief Curator at the Smithsonian American Art Museum, she led an internationally recognized acquisition initiative to build collections of works by Black, self-taught and modern and contemporary artists. In 2003, Lynda was appointed as PEM’s first Chief Curator and in 2016 became Deputy Director. Overseeing the interpretation and installation of PEM’s new wing, she was integral to developing and advancing the museum’s innovative exhibition program, collection stewardship, fundraising, education, publishing, digital and global leadership initiatives. Most recently, she was Deputy Director for Collections and Research and Chief Innovation Officer at the Royal Ontario Museum, Canada's largest museum dedicated to art, culture and the sciences. Lynda has returned to PEM to become the museum’s first woman director and to boldly lead the nation’s oldest continually operating and ever-evolving museum forward.About Making the Museum: Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio. Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode: Lynda’s Email:lynda_hartigan@pem.org Lynda on LinkedIn:https://www.linkedin.com/in/lynda-hartigan-762b475/ Lynda’s Thesis:"Grandma Moses and the Implications of Memory,' in Grandma Moses in the 21st Century, Jane Kallir, ed., Art Services International, Alexandria, VA, 2001, pp. 64-79.https://www.amazon.com/Grandma-Moses-Century-Jane-Kallir/dp/0300089279Calder exhibition: https://www.pem.org/exhibitions/calder-and-abstraction-from-avant-garde-to-iconic Ansel Adams exhibition: https://www.pem.org/exhibitions/ansel-adams-at-the-waters-edge Escape the Algorithm, PEM’s latest ad campaign:https://www.pem.org/blog/turning-heads-pems-chief-marketing-officer-gives-the-scoop-on-the-museums-new-brand-campaign Neuroscience initiative: https://www.pem.org/about-pem/pem-initiatives/neuroscience-initiative Art Pharmacy from Mass Cultural Council:https://www.artpharmacy.co/ FutureMuseum (PEM will be hosting museum leaders for this event on May 28 and 29, 2025):https://www.museumbooster.com/future-museum Links for Making the Museum, the Podcast: Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter: Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.) Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management. Subscribe to the newsletter:https://www.makingthemuseum.com/

What if we're doing community engagement … wrong? How long should the process really take for a museum or exhibition? What’s the difference between demographics and psychographics? What does it mean to “move at the pace of community”? Why do community engagement experts sometimes cringe when they hear the word “charrette”? And what exactly does “community” mean?Nu Goteh (Founder and Principal of ROOM FOR MAGIC, and Co-Founder of Deem Journal) joins MtM host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Community Engagement Misconceptions.” Along the way: Red Bull, lived experience experts, and Burnt Caramel Cookie Crumble. Talking Points: 1. What Does Community Mean?2. Moving at the Pace of Community3. Engagement Isn’t Free4. Finding Partner Organizations5. Charrettes Are One Tactic (They’re Not a Strategy)6. The Inherent Tensions7. The Ice Cream TestHow to Listen: Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify: https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website: https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor: https://makingthemuseum.transistor.fm/Guest Bio: Hi, I’m Nu—a designer, strategist, and educator dancing between design, culture, pedagogy and socially-engaged art. My practice integrates and reframes design beyond aesthetics. I’m interested in how design can serve as a catalyst for meaningful social change, informed by my Liberian heritage and a commitment to counter-culture ideals. I believe in the regenerative power of creativity to reimagine what is possible and to shape more inclusive and sustainable futures. As the Founder and Principal of ROOM FOR MAGIC (studio practice) and the Co-Founder of Deem Journal (research & narrative practice), I see design as more than a tool—it's a language that connects people, places, and histories, offering pathways to restore and reshape the world. For me, design carries within it the life of communities, the rhythm of culture, and the potential for social regeneration. I am passionate about creating projects that not only spark imagination but also nurture a sense of being, becoming and belonging. Whether building platforms for dialogue or designing systems for change, I am driven by a vision of community-focused spaces that invite others to participate, collaborate, and thrive. Design, at its best, becomes a bridge—a way to reclaim agency and envision new possibilities.About Making the Museum: Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode: Nu via Email:nu@roomformagic.comRoom for Magic: https://www.roomformagic.com Nu’s Personal Website:https://www.nugoteh.com Deem Journal:https://www.deemjournal.com@deemjournal (Instagram)Links for Making the Museum, the Podcast: Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | Design for Culture:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter: Liked the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.) Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management. Subscribe to the newsletter:https://www.makingthemuseum.com/

Can a statue change American history?How do we decide who gets a statue? What happens when you realize how many people deserve a statue but never got one? What’s the difference between a “forensic sculpture” for an interpretive exhibition, and one you’d put in a fine art show? Why are some museums just not complete without a bronze statue of the main characters? Are there “statues of limitations”?Ivan Schwartz (Founder and Director of StudioEIS), joins MtM host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Sculpting History.” Along the way: hagiography, phalanges, and ketchup bottles made of bronze. Talking Points:1. What is a “Forensic” Sculpture?2. Sculptor as Visual Storyteller3. How to Sculpt a President4. A Phone Call from the Archives5. Telling History Like It Is6. Statues of LImitation How to Listen: Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1GListen at Making the Museum, the Website:https://www.makingthemuseum.com/podcastLinks to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bio:Ivan Schwartz is the founder and director of StudioEIS. He is a sculptor, painter, and designer, with a keen interest in American history and the use of sculpture in the development of our national symbols. With a degree in sculpture from The College of Fine Arts at Boston University, he packed up and spent a year working in Pietrasanta, Italy in the early 1970s. He was the recipient of a distinguished alumni award from Boston University in 2003, and has shown his work in New York since 1981. Ivan was a member of the Dean’s Advisory Board at Boston University’s College of Fine Arts until the end of 2009 and was also a founding board member of Art Omi, an international arts workshop. He was also President of Innovators in America, 2009-2011, working closely with Sir Harold Evans. The StudioEIS archive was acquired by the Briscoe Center for American History at the University of Texas, Austin, in 2014 in association with a new area of study on American symbols.StudioEIS has created hundreds of projects in its 50-year history; most notably for: The National Constitution Center, The New York Historical Society, The John F. Kennedy Center for the Performing Arts, The Virginia Women’s Monument, and The National Museums of African American History and Natural History. The studio has explored the American Presidency, Military History and Civil Rights history extensively. Current Projects include the Clara Luper Memorial that will be unveiled in May in Oklahoma City and Theodore Roosevelt & Barack Obama Presidential Libraries. Ivan has been seen recently on the CBS Sunday Morning program and at the Lyndon Johnson Library in conversation with Doris Kearns Goodwin on the subject of Abraham Lincoln. His film: “Lest We Forget, Statues of Limitation,” can be seen on Vimeo. About Making the Museum: Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode: Ivan by Email:ivan@studioeis.com StudioEIS Online:https://www.studioeis.com “Lest We Forget: Statues of Limitation” on Vimeo:https://vimeo.com/211595498 Links for Making the Museum, the Podcast: Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn: https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | Design for Culture:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter: Liked the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.) Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management. Subscribe to the newsletter:https://www.makingthemuseum.com/

Can a building tell a story?How do you design a glass wall to be ... mist? What if architecture, landscape, and exhibitions were all thought of as one thing? What changes when you etch barbed wire into a handrail? How can the floor plan of an entire museum relate to a nautilus shell? What does “A.D.R.O.I.T.” stand for? We’re going to find out, so notebooks at the ready.Alan Reed, FAIA, LEED AP (President and Design Principal of GWWO Architects), joins MtM host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Story-Based Design.”Along the way: dendrites, neurons, Seminole history, and a famous mathematical sequence that goes 1, 1, 2, 3, 5, 8, 13 …Talking Points:1. What is Story-Based Design?2. Do the Research3. Define the Essence4. One Experience: Architecture + Landscape + Exhibitions5. Intuitive Wayfinding: A.D.R.O.I.T.6. Materials Matter, Down to the DetailsHow to Listen:Listen on Apple Podcasts > Listen on Spotify > Listen at Making the Museum, the Website > Links to Every Podcast Service, via Transistor > Guest Bio:Alan Reed, FAIA, LEED AP is President and Design Principal of GWWO Architects. Alan has focused his career on the planning and design of facilities that engage users, foster interaction, and enhance communities. Alan is a regular speaker on issues related to museum and interpretive facility design. He has spoken at numerous conferences, on many panels, and for many organization events including the National Association for Interpretation Conference, Mid-Atlantic Association of Museums Conference, Southeastern Museums Conference, and Building Museums Symposium. His work has been featured by Architectural Record and Metropolis, among other publications, and has received accolades at the national, regional, and local levels. About MtM:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn more about the creative work of C&G Partners > Links for This Episode: Email Alan ReedAlan Reed on LinkedInGWWO Architects Projects referenced:Pikes Peak Summit Visitor CenterRalph C. Wilson, Jr. Welcome Center at Niagara Falls State ParkHarriet Tubman Underground Railroad Visitor CenterCade Museum for Creativity & InventionGeorge Washington’s Mount Vernon Ford Orientation Center and Donald W. Reynolds Museum & Education CenterLinks for Making the Museum, the Podcast:Contact Making the MuseumHost Jonathan Alger, Managing Partner of C&G Partners, on LinkedInEmail Jonathan AlgerC&G Partners | Design for Culture Making the Museum, the Newsletter:Liked the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe here >

How do you make an institution that's both a museum and a memorial — at the same time?How are exhibitions like theater? Is a museum a group experience, or a personal one — or is that a trick question? When is it time to trust your gut? Why is collaboration so important? When is a single milk can the most important object in a museum? How can one single, simple philosophy inform everyone’s work, from the curators to the team making mounts for the artifacts? How are the principles of making a memorial museum different from other types of museums — or are they so different after all?Alice Greenwald (Principal of Memory Matters, LLC, and past President and Chief Executive Officer of the National September 11 Memorial & Museum) joins host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Making a Memorial Museum.”Along the way: spackling, reverence, and what happens when a museum director leaves their office door open.Talking Points:0. What is a Memorial Museum?1. Start With Authenticity2. It’s About Storytelling 3. Museums Are Not Books 4. Practice Conscientious Listening5. Trust Your Gut6. Collaboration is RequiredHow to Listen:Making the Museum: https://www.makingthemuseum.com/podcast Apple Podcasts: https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Spotify: https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Everywhere: https://makingthemuseum.transistor.fm/ Guest Bio:Alice M. Greenwald is internationally recognized as a leader in the field of museum practice, with expertise in history, ethnic heritage, and memorial museums. Currently the principal of Memory Matters, LLC, providing strategic advice to museums, memorial projects, senior executives, and boards, she served as President and Chief Executive Officer of the National September 11 Memorial & Museum from 2017-2022 and from 2006 to 2016, as the organization’s Founding Museum Director and Executive Vice President for Exhibitions, Collections and Education. Previously, she was Associate Museum Director, Museum Programs, at the United States Holocaust Museum in Washington, DC. Alice serves on the boards of the Aurora Humanitarian Initiative and the United Kingdom Holocaust Memorial Foundation and is a Trustee Emerita at Central Synagogue in New York City. She is First Vice President of The Lotos Club, and in January 2024, concluded her service as a board member of the International Council of Museums-US. She holds an M.A. in the History of Religions from the University of Chicago Divinity School, and a B.A with concentrations in English Literature and Anthropology from Sarah Lawrence College, where she delivered the commencement address to the class of 2007. About MtM:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn about the firm's creative work at: https://www.cgpartnersllc.com Links for This Episode:Alice by Email:alice.m.greenwald@gmail.com Alice at Memory Matters:https://www.memorymattersllc.com National September 11th Memorial & Museum:https://www.911memorial.org United States Holocaust Memorial Museum:https://www.ushmm.org Links for MtM, the Podcast:https://www.makingthemuseum.com/contact https://www.linkedin.com/in/jonathanalger alger@cgpartnersllc.com https://www.cgpartnersllc.com Discover Making the Museum, the Newsletter:Liked the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with an ad-free quick one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips and tested strategies — including thought-provoking approaches to technology, experience design, visitors, budgeting, content, and project management, to name just a few.Subscribe here (and unsubscribe at any time):https://www.makingthemuseum.com

“The client’s role is not to solve the problem — it’s to state the problem.”What’s the client’s perspective in major cultural projects? What are “client user groups?” What’s the difference between advocating for the client, and advocating for the project? How do you “inhabit your project?” How might a single gender-inclusive restroom project change an entire institution? Should every project have a “super contingency” in the budget?Amy Weisser (Deputy Director for Strategic Planning and Projects at Storm King Art Center) joins host Jonathan Alger (Managing Partner, C&G Partners) to discuss “The Client Side of Major Projects.”Along the way: P.P.E., trusting the hiring decisions, and a 2,000-year-old Roman theory that still works today.Talking Points:1. The Three-Legged Stool: Vision, Schedule, Budget 2. Client Advocate, Project Advocate, User Advocate 3. Museum Building Projects are Linear, Not Cyclical 4. All Projects are Transformational 5. Project Phases: Watercolors to Hard Hats 6. Disasters DO Happen 7. Build Your ValuesHow to Listen: Apple Podcastshttps://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Spotifyhttps://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Everywherehttps://makingthemuseum.transistor.fm/ Guest Bio:Amy Weisser is Deputy Director, Strategic Planning and Projects at Storm King Art Center, where she incubates projects focused on strategic growth. Weisser has spent 30 years supporting cultural institutions undergoing profound development. Prior to Storm King, Weisser led exhibition development for the National September 11 Memorial Museum from 2005 to 2017 and helped open the contemporary art museum Dia:Beacon and the American Museum of Natural History’s Rose Center for Earth and Space. She has taught Museum Studies at New York University. Weisser holds a doctorate in Art History from Yale University. She is a co-author of Martin Puryear: Lookout (GRM/SKAC, 2024). About MtM: Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn about the firm's creative work at: https://www.cgpartnersllc.com Links for This Episode: Amy’s Email: as.weisser@stormkingartcenter.org Amy’s LinkedIn:https://www.linkedin.com/in/amysweisser/ Storm King: www.stormking.org Storm King’s Capital Project:https://stormking.org/capitalproject/Building Museums Symposium, a project of the Mid-Atlantic Association of Museums: https://midatlanticmuseums.org/building-museums/Links for MtM: https://www.makingthemuseum.com/contact https://www.linkedin.com/in/jonathanalger alger@cgpartnersllc.com https://www.cgpartnersllc.com Newsletter: Like the show? Try the newsletter. Making the Museum is also a one-minute email, three times a week, on exhibition planning and design for museum leaders, exhibition teams and visitor experience professionals. (And the best way to find out first about new episodes of the podcast.)Subscribe here: https://www.makingthemuseum.com

Have we lost a sense of playfulness in our work … and could we get it back?In museums for children, why does “analog usually beat digital?” What’s a “climbing structure”? What are design metaphors, and why should planners beware of them? How can exhibition teams better empathize with one another’s fears and concerns? Why should a museum professional or designer “hyper-specialize”?Jonathan Goldstein and Kyle Talbott (Principals, Skyhouse Studio) join host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Six Keys for Unlocking Your Most Playful, Creative Work.”Along the way: ancient trees, vacuum tubes, and Easter eggs.Talking Points:1. Finish Every Sketch2. Beware of Design Metaphors3. Design as if You’re Going to Build It4. Demonstrate Empathy Through Disruption5. Analog Usually Beats Digital6. Hyper-SpecializeHow to Listen:Apple Podcastshttps://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Spotifyhttps://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Everywherehttps://makingthemuseum.transistor.fm/ Guest Bios:As a child, Jonathan Goldstein accidentally built a 2-story treehouse surrounded by a thicket of poison ivy. Never deterred by a project’s audaciousness (or the limitations of his botanical knowledge), Jonathan designs climbing structures to conjure adventure and perceived risk—the stuff of childhood memories. Prior to his architectural studies, Jonathan’s earlier career as a junior high school history teacher prepared him for what would be his quest: To awaken people’s senses and engage their innate curiosities. His specialization in climbing structure design is born from a desire to make special places for families to share uncommon, joyous experiences. Jonathan is the founder and design principal of SKYHOUSE Studio.Kyle Talbott is Design Principal at SKYHOUSE Studio. He is obsessed with designing complex three-dimensional labyrinths that challenge the mind and body. He uses cutting-edge parametric modeling software to sculpt weird, organic structures inspired by everything from a craggy mountainside to an osprey nest. Kyle sees the world as a complex, orderly whole, and his climber designs embody the harmony of natural and technological things. He is also a passionate educator who is an Associate Professor of Architecture at the University of Wisconsin in Milwaukee. In all his work, Kyle helps people cultivate a growth mindset and a heroic spirit through inquisitive play.About MtM:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. This podcast is a project of C&G Partners | Design for Culture. Learn about the firm's creative work at: https://www.cgpartnersllc.com Show Links:Skyhousehttps://skyhousestudio.org/ SKYHOUSE Studio is a service of the Children’s Museum of Denver at Marsico Campus Jonathan Goldstein Email: jonathan@skyhousestudio.org LinkedIn: www.linkedin.com/in/jonathan-goldstein-49856b2a Kyle TalbottEmail for Kyle: kyle@skyhousestudio.org LinkedIn for Kyle: https://www.linkedin.com/in/kyle-talbott-9b17b325/ MtM Show Contact:https://www.makingthemuseum.com/contact https://www.linkedin.com/in/jonathanalger alger@cgpartnersllc.com https://www.cgpartnersllc.com Newsletter:Liked the show? Try the newsletter. Making the Museum is also a one-minute email, three times a week, on exhibition planning and design for museum leaders, exhibition teams and visitor experience professionals. (And the best way to find out first about new episodes of the podcast.)Subscribe here: https://www.makingthemuseum.com