Improve Your Listening Skills

About this episode

This episode discusses the common mistakes managers make in listening and how to improve listening skills.

Most of us believe that we are good listeners. Research has shown that’s not true. Listening is demanding both cognitively and emotionally. It takes focused attention and effort to do it well. We’ll discuss mistakes that manager’s make and how to avoid them in this episode.

People in this episode

Hosts: Fred Ball, Rick Kendall

Topics covered

• listening skills
• management mistakes
• cognitive effort
• emotional effort
• focused attention

Keywords

• listening
• management
• cognitive skills
• emotional skills
• communication

Mentioned in this episode

Organizations: manager

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