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- 🇨🇦CA · Courses#8130K to 100K
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21K to 70K🎙 Biweekly cadence·32 episodes·Long inactive - Monthly Reach
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30K to 100K🇨🇦100% - Active Followers
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9K to 30K
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On the show
Recent episodes
Master Samurai Tech Radio, Episode 29: Will AI take over appliance repair jobs?
Jul 22, 2023
Unknown duration
Master Samurai Tech Radio, Episode 30: Headfaked by loading down and how to avoid it
Jul 22, 2023
Unknown duration
MST Radio Episode 28: Selling New Appliances
Mar 28, 2018
Unknown duration
MST Radio Episode 27: Online Appliance Repair Schools- the good, the bad, and the scam
Mar 8, 2018
Unknown duration
MST Radio Episode 26: Repairing Electronic Control Boards
Feb 27, 2018
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 7/22/23 | ![]() Master Samurai Tech Radio, Episode 29: Will AI take over appliance repair jobs? | Triage tools for appliance repair service calls are all the rage today. Whether based on a frequent parts replacement database or more sophisticated database queries and constructs using AI, there's lots of talk about these products. Team Samurai weighs in on this topic to discuss the proper and improper use of these tools. In the hands of a skilled tech, they can be a time saver. But triage tools cannot make a skilled tech out of PCMs. Lots of nuances to this topic so listen in. Link to the "Errors, Omissions, and Dummy Directions" video mentioned in this episode: https://appliantology.org/blogs/entry/1259-video-errors-omissions-and-dummy-directions-in-service-manuals/ Learn real appliance tech skills at Master Samurai Tech Online Appliance Repair School: https://mastersamuraitech.com/online-appliance-repair-courses/ Get service manuals, continuing training, and peer-to-peer tech support at Appliantology.org: https://appliantology.org/blogs/entry/1027-tech-memberships-at-appliantology/ | — | ||||||
| 7/22/23 | ![]() Master Samurai Tech Radio, Episode 30: Headfaked by loading down and how to avoid it | In this Live Dojo, the assembled brethren from Appliantology Monday Morning Quarterbacked a problem a tech was facing on a Whirlpool refrigerator and failed to fix. Turned out the problem was a loading down of the DC power supply caused by a wet evaporator fan motor. We talked about how he could have identified this as an issue and some general SOPs to follow when faced with this issue. Learn real appliance tech skills at Master Samurai Tech Online Appliance Repair School: https://mastersamuraitech.com/online-appliance-repair-courses/ Get service manuals, continuing training, and peer-to-peer tech support at Appliantology.org: https://appliantology.org/blogs/entry/1027-tech-memberships-at-appliantology/ | — | ||||||
| 3/28/18 | ![]() MST Radio Episode 28: Selling New Appliances | Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR, joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business. Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my blog post at Appliantology. https://www.youtube.com/embed/95TRIFr2iO4 You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 3/8/18 | ![]() MST Radio Episode 27: Online Appliance Repair Schools- the good, the bad, and the scam | We compare and contrast three online training options with the Master Samurai Tech Academy. Oh yeah, we're naming names! The Master Samurai Tech Bushido (code of honor) https://www.youtube.com/embed/a56pNudvUzo You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/27/18 | ![]() MST Radio Episode 26: Repairing Electronic Control Boards | The Samurai and Mrs. Samurai share some highlights from the inaugural Appliantology Peer Group meeting. One of the topics discussed was the idea of doing electronic control board repairs as part of an appliance repair business. https://www.youtube.com/embed/EsN33ri1_2o You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/23/18 | ![]() MST Radio Episode 25: Sears tech attacks customer | Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals. Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/ https://www.youtube.com/embed/fP66yYGK1Ss You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/22/18 | ![]() MST Radio Episode 24: Straight Talk about Your Appliance Repair Biz | The Samurai and Mrs. Samurai give you some straight talk about the bidness of appliance repair and other topics: Customer relations and strategic market targeting Culture of dumbass among some techs Free Appliance repair expos like in the HVAC industry Upcoming Appliantology Peer Group web meeting https://www.youtube.com/embed/IlDQ_h_9b5E You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/14/18 | ![]() Tech Memberships at Appliantology.org | https://www.youtube.com/embed/f4FlP7BrlsE All of Team Samurai comes together to explain the exciting new tech membership programs at the web's premier tech support resource, Appliantology.org. You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/8/18 | ![]() [update] Master Samurai Tech Radio Episode 23: Independent Servicer Access to GE Technical Information | https://www.youtube.com/embed/7XnsCtMg5Hg This is an update to our last podcast episode giving some new, verified information on one of the big things we talked about: access to GE technical information for independent servicers. You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/7/18 | ![]() Master Samurai Tech Radio Episode 23: ASTI 2018 Wrap up | https://www.youtube.com/embed/-cyuCToMm2c In this epic episode: Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL Technical and business training at the ASTI Travel tips to avoid getting sick Fun facts to know and tell about how social media manipulates you and gives you brain damage You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
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| 1/15/18 | ![]() Master Samurai Tech Radio Episode 22: How big is the Samurai’s ego? | https://youtu.be/cUi7TI7CHLI In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter! Also: - Upcoming ASTI in St. Petersburg - Tech training challenges - Three stumbling blocks to becoming a better tech - What makes Appliantology so great? - MST Alumnus program You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 10/9/17 | ![]() Master Samurai Tech Radio Episode 21 – Battle of the Titans: Samsung, Whirlpool, Kenmore, Amazon | https://youtu.be/amL4HPgl-Qw Industry News: Employment numbers for the appliance repair industry Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina Kenmore appliances on Amazon Appliantology monthly workshops: https://appliantology.org/calendar/event/822-webinar-appliantology-workshop-using-appliantology-as-your-indispensable-appliance-repair-information-tool/ Refrigerator sealed system repairs: what you really need to know https://appliantology.org/blogs/entry/999-sealed-system-repairs-the-mystique-the-reality/ Top Kendo Master at Appliantology each month wins $100! https://appliantology.org/blogs/entry/1000-the-top-kendo-master-each-month-wins-100/ Oven and Range repair training course- just in time for cooking season https://mastersamuraitech.com/online-appliance-repair-courses/oven-range-repair-training-course/ You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 6/27/17 | ![]() Master Samurai Tech Radio Episode 20: Consumer Right to Repair Laws | https://youtu.be/XvGHkrP3V-g - Industry news: Consumer right to repair laws coming to a state near you. Consumers will have the right to purchase appliance service manuals from the manufacturer. What does it mean for you as a professional appliance repair technician? - The Ten Step Tango troubleshooting procedure: Troubleshooting techniques for any appliance brand or type. If you aren't already registered at the site, click here to sign up for the free TST course. - Tech training webinars at MasterSamuraiTech.com and Appliantology.org - Monitoring the training progress of your technician who is enrolled at the Master Samurai Tech Academy. Online appliance repair training: Master Samurai Tech Professional appliance technician support: Appliantology.org You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 2/21/17 | ![]() Master Samurai Tech Radio Episode 19: ASTI 2017 Recap | https://youtu.be/3sFRrYGMeM4 In this long-awaited episode, the Samurai and Mrs. Samurai recap the recent Annual Service Training Institute. Some of the links referenced in the podcast: - Photos from ASTI 2017 - MST Ten-Step Tango Troubleshooting Procedure - Understanding "Loading Down" in Appliance DC Power Supplies You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 7/12/16 | ![]() Master Samurai Tech Radio Episode 18 | https://youtu.be/yh5l7Qf1bZk Introducing the mysterious Son of Samurai (yes, the actual spawn of Samurai), the man behind the scenes running Appliantology.org and MasterSamuraiTech.com. He's also a certified Master Samurai Tech and the Samurai's service call partner. In this episode we talked about: - Son of Samurai, who he is and what he does to keep our websites running - Behind the scenes at Appliantology - Common user questions at Appliantology - What it takes to be a professional appliance repair technician today - Getting the most out of your Professional Appliantologist membership at Appliantology.org Subscribe to this podcast at http://mstradio.com Subscribe to our newsletter at http://mst.buzz You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 7/4/16 | ![]() Master Samurai Tech Radio Episode 17 | https://youtu.be/xCqKdgQkz-o Special 4th of July episode: - Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share - Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-customer - Current thinking on responding to negative reviews - Dealing with unreasonable customers - Master Samurai Tech news Learn more about managing an appliance repair business and your customers in our online business course. Subscribe to the podcast on iTunes or Android and listen to past episodes at http://mstradio.com Subscribe to our newsletter at http://mst.buzz You can listen to just the audio portion of the vodcast in the player below: | — | ||||||
| 5/26/16 | ![]() Master Samurai Tech Radio Episode 16 | Memorial Day 10% tuition discount Two new FREE and fun courses: - Internetology: Basic Internet for Everyone - Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool Weekly tech training webinars and recap of the most recent one Circuit Fu - bringing back the lost art of appliance repair The MST newsletter is chock full of appliance repair goodies, subscribe now at MST.buzz https://www.youtube.com/embed/3f-IsPPI4K0 Subscribe to the podcast on iTunes or Android and listen to past episodes at mstradio.com You can listen to just the audio portion of the vodcast in the player below or subscribe on iTunes/Android: | — | ||||||
| 5/19/16 | ![]() Master Samurai Tech Radio Episode 15 | Another all-new vodcast episode of Master Samurai Tech Radio! In this killa episode: - Weekly tech training webinars, aka., Office Hours, for MST Academy students and Professional Appliantologist members at Appliantology.org. - Webinar recordings available for both students and PA members. - Open Q&A Office Hours- a great time to ask questions about a schematic or tech sheet that you're having troubles understanding. - Live Tech Help at Appliantology.org! https://www.youtube.com/embed/aLIz0prWwdA Subscribe to the podcast on iTunes or Android and listen to past episodes at http://mstradio.com You can listen to just the audio portion of the vodcast in the player below or subscribe on iTunes/Android: | — | ||||||
| 3/26/16 | ![]() Master Samurai Tech Radio Episode 14 | In this long-awaited episode: - Mr. Appliance tech training website powered by Master Samurai Tech - ASTI 2016 recap and discussion - Industry news - trends in the evolving appliance repair profession - Tech training webinars at Appliantology.org and MasterSamuraiTech.com - Bidness Talk: "Where can I hire good techs?" - Tool Talk: Information tools for more effective appliance repair service calls Subscribe to the podcast on iTunes or Android and listen to past episodes at http://mstradio.com https://www.youtube.com/embed/1GB42_rKtR0 You can listen to just the audio portion of the vodcast in the player below or subscribe on iTunes/Android: | — | ||||||
| 12/21/15 | ![]() Master Samurai Tech Radio Episode 13 | In this year-end vodcast, Samurai Appliance Repair Man and the Mrs. Samurai do some reminiscing about all the great students we’ve worked with during 2015, the new features we’ve added to the Samurai Tech Academy's state-of-the-art online appliance repair training courses and we describe even more improvements coming in 2016! https://www.youtube.com/embed/9j6rupkIzfU New features already in place: - Midterm exam with open answers in Core: challenging, enlightening, empowering. - Weekly live webinar “Office Hours” with the Samurai for students: powerful presentations and illuminating Q&A. Exciting announcement: even though we’ve increased the features and benefits of the Academy, the tuition is NOT increasing! Instead, we have changed to a continuing access fee model. When you enroll in a course, you receive full access for 1 year (2 years if you purchase a bundle), then you can opt to continue paying a very small monthly fee for access after that time period. (Note: this does not affect students who have already enrolled.) More flexibility in 2016: we are changing the nature of the quizzes - they will no longer be “blocking” - leaving it up to each student to personalize their learning experience. Oh, one more thing… In our enthusiasm to describe all the exciting goings-on at Master Samurai Tech, we forgot to mention our year-end tuition special! D’OH! Use coupon code SUPERTECH2016 at get a 10% tuition discount off any Samurai Tech Academy course or course bundle! This coupon is good through January 6, 2016. Merry Christmas! You can listen to just the audio portion of the vodcast in the player below or subscribe on iTunes/Android: | — | ||||||
| 10/31/15 | ![]() Master Samurai Tech Radio, Episode 12 [Special Video Edition] | https://www.youtube.com/embed/POhAKGCBL8E Industry Talk: - BSH- what's the "H" stand for? - Charge your smart phone from your refrigerator *wirelessly* with WattUp technology. Master Samurai Tech news: - New post on how loose electrical connections, like splices and terminals, can produce enough heat to burn wires and insulation. https://mastersamuraitech.com/loose-electrical-connections-and-heat/ - Recapping the dismal and outdated state of appliance repair training today. YouTube makes hands-on disassembly training obsolete. What we need today is BRAINS-ON training! Learning the theory of operation and the underlying technology in modern appliances today so you can figure out weird problems without relying pattern recognition (if this problem, replace that part). Real technicians today are skilled in the lost art of troubleshooting: following a cause and effect chain of reasoning to its logical conclusion and identifying the defective component that is no longer operating within specifications. Business Talk: - How to handle those tricky service calls where there was no problem found. Tech Talk: - Troubleshooting scenario: electric dryer element not getting hot. Good power supply. Known good element. Element connected: have 120vac from each end (L1 and L2) to N, but 0vac across the element terminals. What conclusion can you draw? Voltage vs. voltage drop; 120/240 single phase-split phase household electrical power supplies; loads in series. | — | ||||||
| 10/17/15 | ![]() Master Samurai Tech Radio, Episode 11 | - Upcoming webinar on Schematic-foo: ancient Samurai art using tech sheets as deadly weapons in appliance repair. Get the details here! - Appliance product training today: we don't need hands-on, we need brains-on. The future is here NOW! - Bidness Talk: Pricing your services; fixed and variable costs; how much should you be charging for repairs? Strategic customer selection and when to fire your customer; Property managers: the scourge of the appliance repair industry?; Getting paid for your service. - Troubleshooting: what it is and what it is not. Recognizing when you don't have enough information to make an analytical diagnosis. - De-bunking another electric circuit myth... this time promulgated by a manufacturer. Using Ohm's Law to analyze the effects of high resistance/loose connections on a circuit using an electric oven bake circuit as an example. | — | ||||||
| 10/9/15 | ![]() Master Samurai Tech Radio, Episode 10 | - We're back from our bidness trip last week but Mrs. Samurai has a cold so this episode is mostly Tech Talk. - Visit to American Appliance in Golden, CO, one of Sub-Zero's premiere partners. - Recap of Dacor training in their Android-controlled ranges - GFCIs and AFCIs. What they are, what they do, how they're different, and current NEC requirements. - Voltage and current in series and parallel circuits. | — | ||||||
| 9/21/15 | ![]() Master Samurai Tech Radio, Episode 9 | - Samurai and Son of Samurai are off to Dacor training. - Manufacturers focusing on producing higher-profit upscale major appliances and what this means for your service business - Sub-Zero doing a huge expansion in Wisconsin to crank out upscale dishwashers and ranges. What are these manufacturers seeing that you should also be seeing as an appliance repair company? - A recent Samsung warranty debacle shows how there’s a greater need for skilled appliance technicians but the trade is still “ate-up” with parts changing monkeys. - Voltage sag re-visited. - 120/240 VAC, three-wire, single-phase electric service vs. 120/208 VAC, four-wire, three-phase electric service. Samurai explains the difference between these two common types of electric service and gives some examples of how some appliances are equipped and labelled to work with either service. Link to a Samurai video that explains 120/240 VAC split-phase household service: https://youtu.be/zs4HjHhf0x8 - Customer selection: Do you pick and choose your customers? Why or why not? We talk about a recent topic at the tech-only forums at Appliantology where this subject came up. [Link to forum topic, must be logged in and a tech member at Appliantology to read it: http://appliantology.org/topic/55055-general-question-for-stovetop-wiring/] | — | ||||||
| 9/15/15 | ![]() Master Samurai Tech Radio, Episode 8 | Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon? Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Appliantology.org. Discussion of the various membership groups at Appliantology. Link to blog post that explains the recent change in focus at Appliantology from DIYers to supporting the tech community and the current membership groups: http://appliantology.org/blog/1/entry-831-appliantology-is-changing-with-the-times/ Samurai Live! Have you checked out Periscope? It’s a cool way of doing live, spontaneous videos on your smartphone that anyone else and drop in and watch. Your followers get notified when you start shooting and can watch, too. We talk about our plans to use it for sharing live videos from interesting service call situations. https://www.periscope.tv Linear compressors: The Samurai gives a quick rundown of the three types of compressor motors used today in home appliances: split phase, BLDC, and linear, then explains how linear compressor motors work and how to test them. Phishing alert: We expose an authentic-looking phishing scam we recently received in our email claiming to be from Samsung. We detail this and also explain phishing in general-- what it is and how to spot it. Hotel reservation scammer alert: We describe a recent hotel reservation scam where a company calls and wants to book your hotel reservations at a conference you're planning on attending, like an appliance repair training conference. In our case, it was for the upcoming ASTI in Miami. | — | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.
