The Naming Maze; How Getting Lost in Healthcare Taxonomy and Wayfinding Costs Millions

About this episode

This episode discusses the confusion and costs associated with inconsistent naming in the U.S. healthcare system.

The complexity of the U.S. healthcare system is magnified by inconsistent, fragmented naming of care locations. Terms such as hospital, medical center, and institute may appear interchangeable, but in practice they introduce confusion, increase the risk of surprise billing, and fuel costly administrative errors.

People in this episode

Host: Paul Schrimpf

Topics covered

• healthcare
• taxonomy
• administrative errors
• naming conventions
• surprise billing

Keywords

• healthcare taxonomy
• naming confusion
• surprise billing
• administrative errors
• care locations

Mentioned in this episode

Organizations: U.S. healthcare system

Places: hospital, medical center, institute

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