Modern Veterinary Practice

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe talks with Liz Barton, Head of Communications at Vet CT, co-founder of WellVet, and founder of Vet Mums. They explore how to create a sustainable future in veterinary medicine, covering systemic wellbeing changes, dismantling “hero culture,” supporting parents in practice, and embracing AI responsibly. Liz shares her journey from clinical vet to communications leader, highlighting practical solutions for workforce retention, mental health, and work-life integration. Whether you’re a vet, nurse, or support team member, this episode offers valuable insights on shaping a profession that’s healthier, more inclusive, and future-ready.

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon, psychologist, and founder of Human Savvy, Olivia Oginska. Together, they explore the powerful role emotional intelligence plays in veterinary teams - from navigating stress and improving communication, to building psychologically safe, culturally aware workplaces. Liv shares real-world insights on conflict resolution, emotionally intelligent leadership, and how understanding human behaviour can transform veterinary environments for the better. A must-listen for anyone looking to create healthier, more connected teams in practice.

Jack Peploe and Ryan Leech break down the evolution of Practice Management Software (PIMS) in veterinary care, from server-based systems to cloud platforms. They discuss the pros and cons of this shift and how cloud-based solutions offer more flexibility for veterinary practices. Ryan shares his expertise on maintaining simplicity while adding new features and the role of APIs in creating seamless integrations. The episode also covers how new business models are emerging in the veterinary industry, focusing on better service for pet owners through integrated tools

Join Dr. Mike Mossop and Yannick Bloem in this insightful episode as they explore the transformative role of technology in veterinary practices. Together, they dive into the future of veterinary practices, highlighting how seamless tech adoption can improve efficiency, diagnostic processes, and overall work-life balance. They also address the challenges of integrating new technologies and the importance of proper education for safe and effective use. With a shared vision for AI’s potential to support medical decisions and automate administrative tasks, this episode is packed with valuable takeaways for veterinary professionals looking to harness the power of technology.

In this week’s episode of the Modern Veterinary Practice Podcast, we’re joined by Russell Welsh, a seasoned veterinary surgeon and business development expert. Russell will delve into his vast experience in the veterinary industry, discussing "Strategies for Growth and Leadership in Modern Veterinary Practices." From building one of the largest privately owned veterinary businesses to his current role at Creature Comforts, Russell will share invaluable insights on driving growth, fostering leadership, and transforming practices into modern veterinary powerhouses. Tune in to learn how you can apply these strategies to your practice.

Only a handful of veterinary practices in the UK have made the leap into employee ownership, one of these is Pennard Vets, a practice in Kent with over 90 employees across six sites. But what inspired this change and how did they make it happen? This week we welcome back Matthew Flann to the Modern Veterinary Practice Podcast to tell us all about becoming an employee owned trust and how you might approach it with your own practice.

The mass adoption of telemedicine platforms across the veterinary sector since the beginning of the Coronavirus Pandemic was not something that we had predicted for the year 2020. Whether you’ve loved using these platforms or not, its shown that the sector is able to quickly adapt and integrate new technology into every day practice. But what does the future hold for Telemedicine now we are opening up again? This week we talk to Founder and CEO of VetHelpDirect Susie Samuel about digital innovation and the future of Teleconsults in post-Covid world.

What does it mean to be a good leader? How can you effectively initiate change in your veterinary practice? Do you have a big project coming up and you are unsure how your team will react? In this episode Jack talks to behavioural psychologist Andy Edwards about managing change in a veterinary practice, the difference between a manager and a leader and how to play to your teams' strengths.

We all recognise that frustrating feeling of knowing that you are capable of doing more but can't quite tap into your full potential. Productivity is a fickle beast and can be affected by a multitude of factors. In this episode Vet Dynamics’ Alan Robinson takes Jack on a whirlwind tour of the 'Spectrum of Human Potential' and why he believes that many vets and practices are struggling to make the most of theirs.

Have you noticed a dramatic shift in the way your clients want to interact with you practice? Are you struggling to communicate with them in a way that suits them but is logistically easy for your team? Your clients are becoming more tech savvy and are expecting the services they deal with to keep up.  So this week Jack examines the client experience with PetsApp’s Thom Jenkins, looking at how changes in pet owner demographics necessitates an evolution to suit this new generation.