Radio ratings, Spotify is not social media, and M+C Saatchi's woes

Radio ratings, Spotify is not social media, and M+C Saatchi's woes

From Mumbrellacast by Mumbrella

April 23, 2026 · 31 min

About this episode

The episode discusses recent radio ratings, the decline of M+C Saatchi, and features an interview with Spotify's Jenny Haggard about user engagement with algorithmic recommendations.

This week on the Mumbrellacast, we parse the second book of the radio ratings, look at M+C Saatchi Australia's fall from grace, and speak to Spotify's global head of thought leadership, Jenny Haggard. First off, we look at the first radio ratings survey since every single network decided to lay waste to their Sydney breakfast radio plans. Kyle and Jackie O are gone, Jonesy and Amanda are gone, Fitzy, Wippa, and Kate are gone, even 2Day's "the hits before they hit" format has gone out the window. We take a look at a survey where everything changed -- but mostly stayed the same. Next, we look at M+C Saatchi's dive. The global agency delivered its worst ever yearly results this week, and the Australian operation has copped the blame for the fall. It was so bad that the company presented its full-year results, minus Australia. Gulp! What's the story? And finally, we convinced Jenny Haggard, Spotify's global head of thought leadership, to take a three-month tall-ship from her Los Angeles office to our converted 1800s wool shed office in Sydney just to appear on the podcast, which is the type of commitment to cause we should all expect from our Swedish tech giants. Jenny has been with…

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