No Password Required Podcast Episode 69 - Sue Serna

No Password Required Podcast Episode 69 - Sue Serna

From No Password Required by Cyber Florida

February 16, 2026 · 45 min · Episode 69

About this episode

Sue Serna discusses the intersection of social media strategy and cybersecurity, emphasizing the need for governance in enterprise social media.

Sue Serna - Social Media Security and Governance Leader and Lover of All Beagles No Password Required Season 7: Episode 2 - Sue Serna Sue Serna is the CEO and Founder of Serna Social and the former head of global social media at Cargill. She brings more than two decades of experience at the intersection of storytelling, strategy, and security. In this episode, she shares her journey from business reporter to leading her own consultancy serving companies around the world on social media strategy. Jack Clabby of Carlton Fields, P.A, joined by guest co-host Rex Wilson of Cyber Florida, welcomes Sue for a candid discussion about the realities of enterprise social media. From managing more than 150 Facebook pages for a single company, to navigating internal politics, agency relationships, and regulatory pressure, Sue explains why social media is far from “free” and why most organizations still under-resource it. Sue dives deep into the gap between social media teams and cybersecurity departments. She outlines how personal account compromises can escalate into enterprise-level incidents, why governance frameworks matter, and how large organizations can regain control of sprawling…

People in this episode

Host: Jack Clabby

Guest: Sue Serna

Topics covered

  • social media security
  • governance
  • enterprise social media
  • cybersecurity
  • digital footprint

Keywords

  • storytelling
  • strategy
  • security
  • Cargill
  • consultancy

Mentioned in this episode

Products: the Lifestyle Polygraph, Serna Social

Books & works: No Password Required Podcast, No Password Required

Places: Philadelphia

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