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On the show
From 11 epsHosts
Recent guests
Recent episodes
Back in the Chair: Big Pivots, Growing Pains, and the Year of the Injector
May 17, 2026
33m 45s
Hormone Therapy Explained: Pellets vs Creams, Testosterone, and the Truth About BHRT
Mar 8, 2026
31m 09s
Life Lessons in Leadership: Mindset, Boundaries, and Being OK with “Enough”
Dec 28, 2025
34m 14s
Medical Aesthetics Compliance 101: What Every Injector Needs to Know
Oct 5, 2025
35m 00s
What We’re Learning & Where We’re Headed
Sep 21, 2025
29m 25s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 5/17/26 | Back in the Chair: Big Pivots, Growing Pains, and the Year of the Injector✨ | business pivotinjector training+3 | — | — | — | business pivotinjector training+5 | — | 33m 45s | |
| 3/8/26 | Hormone Therapy Explained: Pellets vs Creams, Testosterone, and the Truth About BHRT✨ | hormone therapymenopause care+3 | Amanda Gold | Women’s Health Initiativebioidentical hormone replacement therapy | — | hormone therapymenopause+3 | — | 31m 09s | |
| 12/28/25 | Life Lessons in Leadership: Mindset, Boundaries, and Being OK with “Enough”✨ | leadershipmindset+4 | — | — | — | leadershipmindset+5 | — | 34m 14s | |
| 10/5/25 | Medical Aesthetics Compliance 101: What Every Injector Needs to Know✨ | medical aestheticscompliance+4 | — | HIPAA | — | medical aestheticscompliance+5 | — | 35m 00s | |
| 9/21/25 | What We’re Learning & Where We’re Headed✨ | med spa operationscompany growth+3 | — | Smiley AestheticsPatreon | — | med spaaesthetics+3 | — | 29m 25s | |
| 9/7/25 | KPI Deep Dive✨ | KPIsdata analysis+3 | Shelley | KPI | — | KPIsdata+3 | — | 50m 58s | |
| 7/13/25 | Inside the Julie Horne Lip Training✨ | lip trainingaesthetics+3 | Mercedes HesterPaige Connor | Smiley Aesthetics | — | lip fillertraining+5 | — | 29m 46s | |
| 6/29/25 | Launching Smiley Aesthetics Rome: The Injector Perspective✨ | aestheticsinjectors+4 | HollieMeghan | Smiley Aesthetics | Rome, GA | injectorsaesthetics+5 | — | 24m 09s | |
| 4/28/25 | In-House Marketing for Med Spas: Why It Matters and How to Build It✨ | in-house marketingmed spas+4 | Paige | Smiley’s | — | in-house marketingmed spas+5 | — | 37m 02s | |
| 4/13/25 | From Beauty Bus to Brick & Mortar: Anna’s Journey in Aesthetic Medicine✨ | aesthetic medicinecareer journey+3 | Anna Fulmer | Smiley Aesthetics | Franklin | aesthetic medicinemobile injector+4 | — | 24m 33s | |
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| 2/23/25 | Counterfeit Botox & Unlicensed Injectors: Your Essential Guide to Safety in Medical Aesthetics✨ | medical aestheticssafety+4 | CourtneyShelley | BotoxNot Just Lip Service | — | counterfeit Botoxunlicensed injectors+4 | — | 47m 44s | |
| 1/12/25 | Inside the Gallatin Clinic: Client Connections, Growth Strategies, and Top Aesthetic Treatments | Join host Mercedes on this week’s episode of Not Just Lip Service as she sits down with Jennifer McKay, RN Injector, and Ashley Dickens, Esthetician, from Smiley Aesthetics’ new Gallatin location. Discover how this dynamic team is standing out in a crowded market by focusing on genuine communication, quality care, and client comfort. They also share their favorite treatments—from Scarlet RF Microneedling to Aqua Firm Facials—and offer advice on staying adaptable in a fast-growing industry. Whether you’re looking to boost your clinic’s client retention or simply curious about the latest aesthetic trends, you won’t want to miss this episode! | — | ||||||
| 12/22/24 | KPIs Unlocked: How Metrics Drive Financial and Client Growth | In this episode of Not Just Lip Service, Carla is joined by Shelley, Smiley's Director of Quality and Compliance, to dive into the world of Key Performance Indicators (KPIs). Learn how to set actionable goals, measure success, and use metrics to boost your business performance. Discover how KPIs can help you achieve financial growth, improve service quality, and retain and attract more clients. Whether you're a seasoned professional or just starting out, this episode is packed with insights to help you take your business to the next level. | — | ||||||
| 12/8/24 | Skin Deep: Expert Skincare Tips for Nurse Injectors | Discover the missing link between injectables and skincare in Skin Deep: Expert Skincare Tips for Nurse Injectors. This podcast is your go-to resource for expert advice on achieving flawless results for your clients. In this episode, Anna Fulmer, a licensed aesthetician and RN, and owner of The Beauty Bus, shares insider tips on skin analysis, top product recommendations, and creating personalized skincare regimens that enhance injectable outcomes. Perfect for nurse injectors and skincare professionals looking to elevate their aesthetic practices. | — | ||||||
| 11/24/24 | Marketing Magic: A Deep Dive | In this episode, Paige, our social media coordinator with a marketing background, sits down with Carla, our COO, to discuss the fundamentals of marketing, branding, and customer relations. Paige shares her journey into the aesthetics industry, offering fresh insights and practical advice on how to effectively target your audience and build a brand that resonates. Tune in for a candid conversation on the intersection of strategy and creativity in today’s marketing landscape. | — | ||||||
| 11/10/24 | Time Management Techniques | Join Shelly, Director of Quality and Compliance, and Vanessa, Director of Technical and Organizational Development at Smiley Aesthetics, as they explore essential time management techniques tailored for medspa professionals. This session offers nine actionable strategies, from completing quick tasks right away to identifying high-impact priorities, all designed to help you work smarter and minimize burnout. Perfect for medspa owners at any stage, this guide is designed to help you lead a more productive and balanced business. Tune in to discover how these tips can transform your approach to time management! | — | ||||||
| 10/27/24 | From Hospital to Hustle: The Aesthetic Injector's Guide | Join Mercedes and Holly, two seasoned aesthetics providers, as they share their firsthand experiences transitioning from the traditional hospital setting to the dynamic world of retail medicine. Discover the unique challenges and opportunities that come with this career shift. | — | ||||||
| 10/13/24 | The Secret Lives of Smiley Moms | Ever wonder what goes on behind the scenes at Smiley Aesthetics? Well, get ready to dive into the 'Secret Lives of Smiley Moms'! Join Lori Smiley, our VP of Administration and mom to the Smiley twins, and Debbie Gold, VP of Operations and Mary’s mother-in-law, as they spill the tea on careers, family life, and their roles in the Smiley empire. From boardroom decisions to family dinners, we're getting the inside scoop – professional and family-style! | — | ||||||
| 9/29/24 | Glow Up: Your Guide to Radiant Skin | *WE APOLOGIZE FOR THE AUDIO QUALITY IN THIS EPISODE In this first part of our two-part series, Mary and Carla dive deep into the world of skincare. Join us as they discuss the best practices for creating an effective skincare routine and explore the key differences between over-the-counter and medical-grade products. | — | ||||||
| 9/8/24 | Marketing Mastery: Optimizing Your Medical Aesthetics Posts | Looking to boost your medical aesthetics practice's online presence? Join Carla and Marketing Director Tiana Timm as they discuss essential strategies for creating engaging and effective social media posts. Discover how to craft compelling educational content, promote package deals and memberships, and offer flexible financing options to attract and retain clients. Learn proven techniques to optimize your posts for search engines and maximize your reach. Tune in to gain valuable insights and elevate your marketing game. | — | ||||||
| 8/26/24 | Documenting for Success: Why Thorough and Accurate Records Matter | Are you struggling with maintaining accurate and comprehensive client documentation in your medical aesthetics practice? In this episode, we explore the critical importance of thorough documentation and how it can protect you from potential regulatory issues. Discover practical tips for improving your documentation processes, including conducting regular quality reviews. Learn why robust documentation is essential for ensuring patient safety and compliance. Tune in to gain valuable insights and streamline your practice's record-keeping. | — | ||||||
| 8/11/24 | What is an MSO and how does it really play into Medical Aesthetics | Curious about MSOs and their role in the medical aesthetics industry? Join Carla and Courtney as they delve into the intricacies of Management Service Organizations. Discover how MSOs operate, their impact on medical practices, and the potential benefits and challenges they present. Learn about the factors to consider when partnering with an MSO and how to navigate this evolving business landscape. This episode offers valuable insights for medical aesthetics professionals seeking to understand the MSO model and make informed decisions for their practice. | — | ||||||
| 7/28/24 | Unmasking the Beauty Industry: Spotting Illegal Products and Understanding Model Calls | Are you concerned about the safety of your beauty products? Mary and Carla dive deep into the world of illegal medical products, providing essential tips to help you identify counterfeit or unauthorized items. Learn how to protect yourself as a consumer by asking the right questions. Additionally, they demystify the role of a "model" in aesthetic training. Discover what to look for in model calls and ensure your safety when participating in such opportunities. Tune in to empower yourself with knowledge and make informed choices. | — | ||||||
| 6/30/24 | First Steps to Staffing Success: A Guide for New Spa Managers | Carla and Mary discuss some practical tips for new spa managers who are looking to begin hiring their first employees. | — | ||||||
| 6/9/24 | Elevate Your Practice's Quality Control with Shelley Proctor | Welcome to another exciting episode of "Not Just Lip Service!" In this episode, our Chief Legal Officer, Courtney Walker, introduces the newest member of the Smiley Aesthetics team, Shelley Proctor. With 20 years of experience in healthcare quality, Shelley joins us as the Director of Quality. Tune in as Shelley shares insights from her extensive background and discusses how she plans to elevate quality standards at Smiley Aesthetics. Whether you're a seasoned professional or new to the field, you'll learn practical tips on implementing a robust quality control plan in your practice. Don't miss this valuable conversation! | — | ||||||
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