Agentic AI for Insurance: From Cloud to Business Value

About this episode

The episode discusses the transition of insurers from cloud migration to leveraging Agentic AI for business value creation.

In this episode of the NTT DATA Insurance Thought Leadership Podcast, Stuart Maltas, Global Insurance Industry Cloud Leader at NTT DATA Inc. , hosts a conversation with Amit Unde, Global Head of Insurance Strategy and Advisory at NTT DATA Insurance , to explore how insurers are moving beyond cloud migration into a new phase of value creation. Together, they discuss the evolution from Insurance Cloud 1.0 (focused on infrastructure and migration) to Cloud 2.0 , where the combination of cloud, data and AI becomes the foundation for business transformation. The conversation highlights the growing importance of trust, financial accountability, and data modernization as insurers look to scale AI across the enterprise. The episode also dives into one of the most critical shifts in the industry: the rise of Agentic AI for insurance . Stuart and Amit explore how insurers can move from experimentation to real impact by adopting AI-native architectures , orchestrating intelligent agents across workflows, and modernizing legacy systems to unlock value. They also examine the practical challenges insurers face, from legacy tech debt and rising cloud costs to the need for scalable data…

People in this episode

Host: Stuart Maltas

Guest: Amit Unde

Topics covered

• Agentic AI
• cloud migration
• business transformation
• data modernization
• insurance industry
• AI-native architectures

Keywords

• cloud
• AI
• insurance
• data
• business value
• transformation
• innovation

Mentioned in this episode

Organizations: NTT DATA, NTT DATA Inc., NTT DATA Insurance

More episodes of NTT DATA Insurance Thought Leadership Podcast

• Reimagining Insurance: Co-Creating the Future with Strategic Design · March 11, 2026 · 23 min
• The Next Chapter in Insurance: Digital Transformation and Human-Centric Innovation · March 11, 2026 · 35 min
• The Cloud Dilemma: Agility vs. Security in Insurance · September 11, 2025 · 43 min
• Solving the Pricing Puzzle: Ensuring Fairness in Insurance · March 31, 2025 · 33 min
• Generative AI: a Creative Engine Powered by Data. · March 26, 2025 · 21 min
• Technology Foresight 2025: What It Means for Insurers · March 20, 2025 · 30 min