Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Most discussed topics
Brands & references
Total monthly reach
Estimated from 2 chart positions in 2 markets.
By chart position
- 🇻🇳VN · Marketing#2510K to 30K
- 🇧🇪BE · Marketing#4910K to 30K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
10K to 30K🎙 Weekly cadence·65 episodes·Last published 4mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
20K to 60K🇻🇳50%🇧🇪50% - Active Followers
Loyal subscribers who consistently listen
6K to 18K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
—
Total Plays
—
Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
From 1 epsHosts
Recent guests
Recent episodes
Grant Durando on Modern Offline Growth
Feb 16, 2026
29m 44s
Peter Grafe and the “What To Do Next” Engine
Jan 19, 2026
32m 06s
Inside Customer Obsessed Brands with CX Joe
Dec 16, 2025
50m 25s
Jason Katz: The CX Pain Points That Spark Innovation
Dec 1, 2025
55m 59s
How Generalist Marketers Win With AI
Nov 24, 2025
31m 50s
Social Links & Contact
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 2/16/26 |  Grant Durando on Modern Offline Growth✨ | offline marketinggrowth marketing+4 | Grant Durando | Right Side Up | — | offline marketinggrowth stack+5 | — | 29m 44s | |
| 1/19/26 |  Peter Grafe and the “What To Do Next” Engine | What if your marketing measurement didn’t just tell you what happened—but actually told you what to do next? In this episode, I’m joined by Peter Grafe, co-founder of Blue Alpha, to break down what they’re building: an action system for marketing that combines media mix modeling (MMM), incrementality testing, and AI agents to deliver real-time insights and campaign-level budget recommendations. We dig into why MMM is making a comeback (privacy, tracking limits, offline + brand spend), why de... | 32m 06s | ||||||
| 12/16/25 |  Inside Customer Obsessed Brands with CX Joe | What happens when a lifelong English major turns thousands of customer conversations into a data-driven playbook for business growth? In this episode of Numbers and Narratives, we sit down with Joe Gilgoff (CX Joe) to unpack a career that spans early-stage startups, breakout consumer brands like AG1, Daily Harvest, and SeatGeek, and a bold leap into entrepreneurship. Joe shares how he transformed unstructured customer data into actionable insights, and why customer experience isn’t a cost ce... | 50m 25s | ||||||
| 12/1/25 |  Jason Katz: The CX Pain Points That Spark Innovation | How do you scale customer support from 10 people to more than 2,300—while keeping humanity, psychology, and operational excellence at the center? In today’s episode, we sit down with Jason Katz, former early Peloton leader and now founder of Lentil Labs, to explore how customer experience transforms when technology, empathy, and data-driven insights collide. Jason shares the wild hypergrowth journey of Peloton’s support team, the surprising lessons he learned rebuilding their entire support ... | 55m 59s | ||||||
| 11/24/25 |  How Generalist Marketers Win With AI | What happens when you treat vinyl not just as music, but as an asset class? In this episode of Numbers and Narratives, we sit down with Cory Huff, a self-described technology nerd and marketing enthusiast who helped build recommendation engines at Discogs, the world’s largest music marketplace. We dig into how hardcore vinyl collectors think, why “collection value” matters more than taste, and what that means for building smarter recommendation systems in a world of rare pressings, promos, an... | 31m 50s | ||||||
| 11/17/25 |  From Zero to Billions: The Data Loops Behind Growth | Every marketer (and probably every finance leader) have wondered how incrementally valuable their work is. Colette Nataf got to experience that question, on both sides of the coin. - Unlimited budget (not a joke) - $0 in Facebook Ads spend (also not a joke) Colette is one of the best leaders in the growth marketing space. And she does that while navigating the extremely tough (and regulated) healthcare space. Check out this episode to learn: - How to do customer research THE RIGHT WAY - Whe... | 34m 21s | ||||||
| 11/10/25 |  Hiring for Curiosity: The Skills AI Can’t Replace | This week, we sit down with Liz Reeves, Director of Client Care Operations at a North Carolina-based healthcare software company backed by Bertelsmann, to unpack a deceptively simple question: how do you use AI to reduce admin work without diluting the human experience? We go deep on “human first, human last,” the realities of a highly regulated industry, and why agentic AI belongs behind the scenes—freeing teams to spend more time with customers and clinicians, not less. Liz shares how her ... | 34m 59s | ||||||
| 11/3/25 |  Reddit, AI, and the New Rules of Customer Insight | What happens when cutting-edge AI meets customer experience in some of the world’s most highly regulated industries? In this episode, we sit down with Sarah York, Chief Experience Officer and Fractional CMO, to unpack how AI is reshaping the way companies connect with their customers from startups to established enterprises. Sarah shares how data-driven insights and automation can elevate the customer journey without losing the human touch. We explore how brands like Chewy use personalizatio... | 41m 37s | ||||||
| 10/27/25 |  AI is giving us Ted Lasso energy | In this episode of Numbers and Narratives, we sit down with Hannah Carlson, founder of Inertia Growth, to explore how AI and automation are transforming the way companies operate, sell, and scale. Hannah breaks down how smaller teams can now compete with giants by working smarter, not harder, using automation, AI-powered insights, and smarter workflows to fuel growth. We dig into how marketing, sales, and creative roles are evolving, and how to balance human intuition with machine intel... | 47m 07s | ||||||
| 9/8/25 |  The Future of Work: Why the Bar Just Raised | In this illuminating episode of Numbers and Narratives, hosts Ibby Syed and Sean Collins sit down with Justin Michaud, Director of Customer Care at Life360, to explore the cutting-edge world of AI in customer support. Justin shares his experience leading a team that supports multiple products, including Life360, Tile, and Geobit, and how they've revolutionized their customer service approach using AI. The conversation dives deep into the practical applications of AI in customer support, with ... | 37m 20s | ||||||
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| 9/2/25 |  AI Meets Automotive Care at FCP Euro | In this insightful episode of Numbers and Narratives, hosts Ibby Syed and Sean Collins sit down with Alejandro Villacís, the head of customer experience at FCP Euro, to explore the intersection of AI and customer service in the automotive aftermarket industry. FCP Euro, known for its exceptional customer care and lifetime replacement guarantee, faces the challenge of maintaining personalized service while managing costs as the business grows. Alejandro shares how they're strategically impleme... | 42m 19s | ||||||
| 8/26/25 |  7 Brutal Truths About DTC in 2025 | In this episode of Numbers and Narratives, host Sean Collins sit down with Saverio Bianchi, founder of Atelier & Avenue, a boutique e-commerce and digital transformation consultancy. With over 20 years of experience working with luxury brands like Ferrari, LVMH, and L'Oreal, Saverio offers a unique perspective on the current state of direct-to-consumer (DTC) businesses. He discusses the challenges facing DTC brands, including rising ad costs, investor pressures, and the shift towards omni... | 39m 11s | ||||||
| 7/21/25 |  Navigating the Hype: Agentic AI and Product Marketing | In this thought-provoking episode of Numbers and Narratives, hosts Ibby Syed and Sean Collins sit down with Haidee Griswold, Director of Technical Product Marketing at Anomalo, to explore the rapidly evolving world of AI and its impact on marketing, business, and everyday life. Haidee shares her extensive experience in bringing AI technologies to life, from early voice assistants to today's generative AI systems. The conversation delves into the challenges of marketing AI products in a landsc... | 32m 01s | ||||||
| 6/30/25 |  Beehiiv's Secret Weapon: Geo-Targeted Marketing Experiments | In this episode of Numbers and Narratives, Sean Collins sits down with EJ White, Head of Growth at beehiv, to explore the cutting-edge world of marketing analytics and growth strategies. EJ shares his journey from agency work to leading growth at beehiv, a newsletter-focused email marketing platform that has seen explosive growth. The conversation dives deep into the challenges of communicating marketing impact to stakeholders and the innovative solutions EJ has implemented. A highlight of t... | 1h 01m 59s | ||||||
| 6/23/25 |  Revolutionizing Email Marketing: Strategies for Dormant Subscribers | In this insightful episode, Sean Collins sits down with Dean Ginsberg, founder of Winback, to explore the often-overlooked world of email marketing and lifecycle management. Dean shares his journey from running digital transformations for enterprise brands to developing innovative solutions for reactivating dormant email subscribers. He discusses how most companies are leaving significant revenue on the table by not properly leveraging their email lists, especially the 80% of subscribers who ... | 40m 04s | ||||||
| 6/16/25 |  How to adapt your CX strategy as your company grows | In this episode of Numbers and Narratives, Sean and Ibby welcome Dan Budick, Senior Director of Customer Solutions at Bilt Rewards. With nearly four years at the company, Dan shares his journey from aspiring sports broadcaster to customer experience leader, offering a unique perspective on the evolving landscape of customer support. The conversation delves into the transformation of Bilt's customer experience approach, shifting from reactive to proactive strategies. Dan emphasizes the ... | 33m 27s | ||||||
| 6/9/25 |  The Art of Saying No: Prioritizing Features in Startups | In this episode of Numbers and Narratives, Sean and Ibby sit down with Michael Wolfe, a serial entrepreneur and startup veteran with over 25 years of experience founding and scaling B2B software companies. Michael shares invaluable wisdom on the critical importance of customer discovery and validation in the early stages of building a startup. He emphasizes that while many founders know they should talk to customers, few do it effectively. Michael advises against seeking mere validatio... | 38m 40s | ||||||
| 6/2/25 |  Balancing AI and Human Touch in Modern Customer Support | In this episode of Numbers and Narratives, Ibby Syed and Sean Collins dive deep into the world of AI-powered customer support with special guest Kenji Hayward, Head of Support at Front. As a veteran in the support industry, Kenji shares his unique perspective on leading support at a company that provides support software. The conversation kicks off with a discussion on the limitations of using deflection rate as a primary KPI for chatbots and AI assistants. Kenji introduces his innovative AXI... | 40m 05s | ||||||
| 5/19/25 |  Responsible AI: Balancing Efficiency and Ethics in Business | In this episode of Numbers and Narratives, Sean and Ibby dive deep into the world of responsible AI with guest Sarah Payne, AI Strategy and Program Lead at Coinbase. Sarah shares her expertise on implementing AI across workflows while prioritizing ethics and user trust. The conversation explores the challenges of developing AI systems that are not just efficient, but also ethically sound and safe for users. Sarah discusses the importance of having humans in the loop during AI development, gr... | 26m 39s | ||||||
| 5/12/25 |  Amazon vs Retail: Navigating Sales Channels for Beauty Brands | In this enlightening episode of Numbers and Narratives, hosts Sean and Ibby sit down with Lisa Stroud, founder of True Beauty Lashes, to explore the fascinating journey from corporate America to entrepreneurship in the beauty industry. Lisa shares her experience transitioning from working with major brands like Unilever to launching her own eyelash and beauty products company. The conversation delves into the challenges and opportunities of selling on Amazon, including the intricacies ... | 44m 22s | ||||||
| 5/5/25 |  The Art of Asking Good Questions in Customer Success | In this insightful episode, hosts Sean and Ibby sit down with Meaghan Kaplan from Cleo, an end-to-end caregiving platform, to discuss the intricacies of customer success and commercial operations in today's evolving business landscape. Meaghan, who oversees Cleo's commercial operations department, shares her unique perspective on building strong customer relationships and driving business growth through effective data utilization and cross-functional collaboration. The conversation delves in... | 28m 44s | ||||||
| 4/28/25 |  Merging Marketing and CX: RJ Young's Secret to Client Satisfaction | In this episode of Numbers and Narratives, hosts Sean and Ibby sit down with Kamron Kunce, VP of Marketing and Customer Experience at RJ Young, to explore the fascinating intersection of marketing and customer experience in the B2B technology sector. Kamron shares his unique journey from the music industry to e-commerce and finally to his current role at RJ Young, a 70-year-old business technology company undergoing significant transformation. The conversation delves deep into RJ Young's cus... | 32m 39s | ||||||
| 4/21/25 |  Why AI Can't Replace Human Touch in Customer Experience | In this episode of Numbers and Narratives, Sean and Ibby sit down with Michael Bair, founder of Bair Consulting, to explore the critical role of customer experience in today's business landscape. With over 20 years of experience across B2C and B2B companies, Michael shares his expertise on how businesses can differentiate themselves through exceptional customer support. The conversation delves into the limitations of AI in customer service, the importance of human interaction, and why ... | 39m 16s | ||||||
| 4/1/25 |  Scrappy Marketing Tactics for Bootstrapped E-commerce Brand | In this episode of Numbers and Narratives, Sean Collins sits down with Temilola Agbede, a seasoned e-commerce marketing expert with over 15 years of experience. Temi shares her journey from traditional retail to leading direct-to-consumer channels for major brands like Estée Lauder and innovative startups. The conversation dives deep into the evolving landscape of e-commerce marketing, exploring the delicate balance between data-driven strategies and brand building. Temi offers valuable insi... | 35m 54s | ||||||
| 3/24/25 |  Lessons from Duolingo to Buffer: Test Everything | In this insightful episode of Numbers and Narratives, hosts Ibby Syed and Sean Collins sit down with Maggie Glascott, Senior Email Marketing Manager at Buffer, to dive deep into the world of email personalization and testing. With an impressive resume including stints at Duolingo and StreetEasy, Maggie shares her wealth of experience in crafting effective email strategies for tech companies. The conversation explores Maggie's approach to revamping Buffer's onboarding email series, highlighti... | 29m 34s | ||||||
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Chart Positions
2 placements across 2 markets.
Chart Positions
2 placements across 2 markets.