When People Don’t Make Sense. Spoiler Alert:You’re Looking at the Wrong Blueprint

When People Don’t Make Sense. Spoiler Alert:You’re Looking at the Wrong Blueprint

From Omnichannel by Dominika Legrand

March 13, 2026 · 23 min

About this episode

This episode discusses how understanding blueprint mismatches can help us make sense of seemingly irrational human behavior.

Send us Fan Mail In this episode, we explore a concept that has fundamentally shaped the way we understand people: blueprint mismatches. Over the years, I’ve come to believe something very simple but very powerful: Humans always make sense. Even when someone’s behavior feels confusing, irrational, or frustrating to us, it still makes sense from their perspective. The problem is usually not that someone is illogical. The problem is that we’re trying to interpret their behavior through our own ...

People in this episode

Host: Dominika Legrand

Topics covered

  • blueprint mismatches
  • human behavior
  • perspective taking
  • communication
  • understanding others

Keywords

  • blueprint mismatches
  • human behavior
  • perspective
  • communication
  • understanding

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