Beyond the Pipes: The Hidden Truth About Plumbing

About this episode

Reid and Tyler discuss the modern plumbing industry and its transformation into a sales-driven enterprise.

Send us Fan Mail Ever wondered what plumbers really think when they walk into your home? Reid and Tyler—a master plumber and his apprentice—pull back the curtain on the modern plumbing industry with startling honesty. Their conversation reveals how the business of fixing your pipes has transformed into a sales-driven enterprise where technicians are monitored by AI, evaluated on upselling metrics, and incentivized to find problems you never knew existed. The duo shares jaw-dropping stories f...

Topics covered

• plumbing
• sales
• AI
• home improvement

Keywords

• plumbers
• upselling
• industry insights

Mentioned in this episode

Books & works: Beyond the Pipes

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