Episode 126: 3-Part Recruit & Retain Series Part 1 Recruiting Rockstars

About this episode

Carly and Sherry discuss effective strategies for recruiting and retaining employees in the pet industry.

Hiring the right people can make or break your pet business. In this episode, Carly and Sherry dive into what it really takes to recruit and retain rock star employees in the pet industry. From writing better job posts to spotting red flags early, they share the systems and strategies that help take the guesswork out of hiring. They walk through why standards matter more than urgency, how to structure interviews for better results, and why culture fit should never be an afterthought. They also discuss how strong communication, accountability, and coaching play a major role in keeping great employees once you find them. Whether you run a grooming salon, retail store, boarding facility, or daycare, this conversation is packed with practical ideas you can put into action right away.

People in this episode

Hosts: Carly, Sherry

Topics covered

• recruitment
• employee retention
• pet industry
• hiring strategies
• interview techniques

Keywords

• hiring
• job posts
• employee culture
• communication
• accountability

Mentioned in this episode

Organizations: Pet Shop Girls, House of Paws, Odyssey Pets

More episodes of Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet Pros

• Episode 132: Summer Mini Marathon - Notion · June 9, 2026 · 20 min
• Episode 131: Summer Mini Marathon - Sanebox · June 2, 2026 · 22 min
• Episode 130: The Great AI Debate · May 26, 2026 · 1h 5m
• Episode 129: Winning at SUPERZOO: An Interview with Mike Karsting of the WPA · May 19, 2026 · 56 min
• Episode 128: 3-Part Recruit & Retain Series Part 3 Disciplinary Process · May 12, 2026 · 59 min
• Episode 127: 3-Part Recruit & Retain Series Part 2 Retaining Rockstars · May 5, 2026 · 57 min