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From 10 epsHost
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Recent episodes
Episode 66: Toolbox Tuesday - Team Talk: Finances Matter to the Whole Team
Jun 23, 2026
Unknown duration
Episode 65: Toolbox Tuesday - Team Talk: Full-Mouth Restoration Options Explained
Jun 2, 2026
6m 30s
Episode 64: Toolbox Tuesday - Team Talk: Crowns vs. Fillings
May 12, 2026
5m 56s
Episode 63: Toolbox Tuesday - Your Assistants Are Messing Up... But It's Not Their Fault
Jan 13, 2026
8m 48s
Episode 62: Toolbox Tuesday - Team Loyalty in Dentistry
Jan 13, 2026
6m 58s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/23/26 | ![]() Episode 66: Toolbox Tuesday - Team Talk: Finances Matter to the Whole Team | Finances can be an uncomfortable topic, but here is the real deal: if the business doesn't make money, we don't have jobs! Welcome to Toolbox Tuesday, Team Talk! In this episode, Jennifer Paxton breaks down the reality of dental practice overhead expenses, why a $1,000 crown doesn't mean $1,000 in the doctor's pocket, and why every team member has a vested interest in the practice's profitability. What we cover in Episode 66: Fixed vs. Variable Overhead: What it actually costs just to turn the lights on. Why dental practice profit margins are tighter than you think. BAM vs. Stretch Goals. Your Challenge This Week: How to talk to your owner doctor about daily goals so you can feel empowered to make an impact. We are in business to make money, and when the practice wins, the whole team wins! Let’s get everyone rowing in the same direction. ♀️ ✨ WANT HELP SETTING UP YOUR TEAM GOALS? If your team doesn't know your overhead expenses, daily goals, or how to set up a profit-sharing plan, we are here to help! Connect with us today at: https://pivotdentalsolutions.com Follow Us on Social Media: Drop a comment below or visit our Instagram (https://instagram.com/pivotdentalsolutions_) to let us know what dental education topics you want us to cover next on Team Talk! | — | ||||||
| 6/2/26 | ![]() Episode 65: Toolbox Tuesday - Team Talk: Full-Mouth Restoration Options Explained✨ | full-mouth restorationdental communication+3 | — | Pivot Dental Solutions | — | full-mouth restorationLocator Dentures+3 | — | 6m 30s | |
| 5/12/26 | ![]() Episode 64: Toolbox Tuesday - Team Talk: Crowns vs. Fillings✨ | dental educationcrowns+5 | — | Pivot Dental Solutions | — | crownsfillings+5 | — | 5m 56s | |
| 1/13/26 | ![]() Episode 63: Toolbox Tuesday - Your Assistants Are Messing Up... But It's Not Their Fault✨ | assistant trainingoperatory production+3 | — | Pathway Dental Solutions | — | dental assistantstraining environment+3 | — | 8m 48s | |
| 1/13/26 | ![]() Episode 62: Toolbox Tuesday - Team Loyalty in Dentistry✨ | team loyaltydentistry+4 | — | Pathway Dental Solutions | — | team loyaltydentistry+6 | — | 6m 58s | |
| 11/19/25 | ![]() Episode 61: Toolbox Tuesday - The Slow Dentist Myth✨ | efficiency in dental practicecoaching doctors+3 | Sten Ericson | — | — | dental practiceefficiency+5 | — | 13m 29s | |
| 11/11/25 | ![]() Episode 60: Toolbox Tuesday - Stop Doing Non-Doctor Tasks✨ | delegationefficiency+4 | Dr. Sten Ericson | — | — | delegationdental practice+5 | — | 12m 39s | |
| 11/5/25 | ![]() Episode 59: Toolbox Tuesday - Doctor vs. Dental Assistant Drama✨ | doctor-dental assistant relationshipteam performance+3 | Sten | Toolbox Tuesdaydental practices | — | dental assistantsdoctor expectations+3 | — | 16m 21s | |
| 7/29/25 | ![]() Episode 58: Toolbox Tuesday-Navigating Gaslighting in the Dental Practice Environment✨ | gaslightingdental practice+5 | — | Pathway Dental Solutions | — | gaslightingdental practices+5 | — | 26m 29s | |
| 5/20/25 | ![]() Episode 57-Moving to Group Practice-Jennifer's Origin Story Part 2✨ | group dental practicetransition from solo to group+3 | — | Pathway Dental Solutions | Boston | group practicedental team+3 | — | 10m 48s | |
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| 5/13/25 | ![]() Episode 56-Jennifer's Origin Story-Part 1-Finding Dentistry by Accident✨ | dental leadershipcareer development+3 | Jennifer | — | — | dental professioncareer paths+3 | Pathway Dental Solutions | 9m 25s | |
| 5/6/25 | ![]() Episode 55-Webinar Replay! | Webinar Replay! ️ Mentoring Million Dollar Producers: A New Paradigm in Dental Practices Join Pathway Dental Solutions as we explore the transformative power of mentorship for dentists and practice owners aiming to nurture million-dollar producers. In this episode, we replay our insightful webinar where Jennifer Paxton, COO, and Dr. Sen Ericson, Founder of Pathway Dental Solutions, dissect the essence of mentorship in the dental industry. **Key Highlights:** - **What Mentorship Truly Means:** Unpacking the often-misunderstood buzzword of 'mentorship' within dental practices. - **Ongoing vs. One-Time Mentorship:** How continuous guidance surpasses conventional training paradigms typically encountered in dental schools and CE programs. - **Mentorship for Growth:** Shifting from being just a safety net to an empowering force that drives both personal and professional growth. - **Case Studies & Real Applications:** Examples from our Million Dollar Doctor Development Program showing real impact in practices. - **Defining Success & Failure:** Understanding how metrics-driven mentorship can avoid the "throwing spaghetti at the wall" approach for more consistent and replicable success. - **Building a Mentorship Culture:** Emphasizing the importance of open communication and constructive feedback within the entire team to drive improvements and growth. Tune in to discover actionable insights on harnessing the power of mentorship to enhance productivity and fulfill the true potential of your dental team. Ready to redefine your mentorship approach? Don’t miss this essential listen for forward-thinking practice owners and dentists! Listen now to start building a clearer path to outstanding mentorship in your practice. | — | ||||||
| 4/29/25 | ![]() Episode 54: Toolbox Tuesday-Part 3 of Sten's Origin Story-Mentorship! | Navigating the Mentorship Maze in Dentistry with Sten Join us for the latest episode of Toolbox Tuesday, featuring the third installment of our special series with the insightful and experienced Sten. In this episode, we delve into the often misunderstood concept of mentorship within the dental profession. Stem candidly shares his personal journey from a solo dental practitioner to a pivotal figure in group practice, exploring how his views on mentorship have evolved over time. Discover the power of embracing a "tribe of mentors" instead of seeking a singular guide, and learn why investing in mentorship, both emotionally and financially, is crucial for professional growth. Stem also highlights his unique approach to mentorship—balancing structured guidance with fostering independence among his associate doctors. Hear about the importance of pushing beyond comfort zones, defining true emergencies, and cultivating the confidence to handle complex cases. Whether you're a dental professional looking to refine your skills, a mentor seeking to enhance your approach, or just curious about the intricate dynamics of mentorship, this episode is packed with invaluable insights. Tune in to gain a deeper understanding of how strategic mentorship can redefine your career and propel you toward success. Don't miss out on this enlightening conversation! | — | ||||||
| 4/22/25 | ![]() Episode 53: Mentoring $1M+ Producers Webinar Announcement! | In this episode, Jennifer from Pathway Dental Solutions takes you on an insightful journey through our upcoming free webinar, set to empower doctors with million-dollar production potential. Join us next Friday as we delve into the enriching Doctor Development Program. **Here's what's in store:** - **Emotional Intelligence Mastery:** Discover the EQ secrets to enhance communication with your team and patients. Dentists, it's time to bridge the gap that dental school left open. - **Exam Analysis Advantage System:** Learn how AI is revolutionizing the objective analysis of dental exams. Get a sneak peek into the 31-point evaluation process that transforms feedback into actionable insights. - **On Target Tracking:** Navigate beyond standard KPIs by reverse engineering income goals into daily procedures. Understand how to track exams, new patient visits, and procedures effectively to align with your practice's income objectives. All these elements are designed to provide tangible assets for immediate implementation. If you're part of our Doctor Development Program, this is a must-attend. Don't miss the chance to have your questions answered and network with like-minded professionals. Email us for details or connect with us directly for personalized guidance. We look forward to welcoming you next Friday! *Tune in, and let's transform your practice into a powerhouse of productivity.* | — | ||||||
| 4/15/25 | ![]() Episode 52: Toolbox Tuesday-Sten's Origin Story Part 2-Evolution to Group Practice | From Solo to Synergy: Sten's Transformation to Group Practice Join us for the second installment of our special Toolbox Tuesday series, featuring Sten in the hot seat. In this episode, we trace Sten's compelling journey from a solo dental practitioner to embracing the complexities and rewards of group practice. This transformation story is a must-listen for dental professionals eager to understand the dynamics of practice evolution. Sten dives into the challenges and realizations that inspired him to shift from running a solo practice to building a cohesive group practice. Learn about the pivotal moments that highlighted the importance of autonomy and shared values among associates, and how these elements contribute to a thriving dental environment. Discover the benefits of collaboration and mentorship in dentistry, as Sten shares his insights on avoiding the pitfalls of practicing in isolation. He emphasizes the power of open communication, mutual support, and mentorship in fostering a culture of continuous improvement and innovation. Confronting imposter syndrome and embracing a growth mindset, Sten’s journey offers invaluable lessons on leadership and personal development. His candid reflections provide inspiration and guidance for dental practitioners at all stages of their careers. Tune in to explore these themes and more, as we continue to delve into the evolving landscape of dental practice management with Sten’s insightful experiences and strategies. Don’t miss out on this engaging and informative episode! | — | ||||||
| 4/8/25 | ![]() Episode 51: Toolbox Tuesday-Dr. Sten's Ericson's Origin Story-Part 1 | Discovering Dentistry – Sten's Path to a Fulfilling Career In this episode of Toolbox Tuesday, we embark on the first installment of our special series focusing on the origin stories of our dedicated doctors. Join us as Dr. Sten Ericson shares his compelling journey into the world of dentistry—a career choice driven by his passion for science, creativity, and the allure of being his own boss. Sten recounts how his early experiences as an EMT and within various medical settings shaped his decision to pursue dentistry, opting for a profession that matched his temperament and allowed a more elective and creative approach. Learn about the industry’s evolution over the last decade and how Sten navigated the traditional path from dental school to ownership, ultimately seeking a unique practice model that balances the benefits of private practice and corporate DSOs. This episode also delves into the challenges faced by new dentists as they transition from clinical training to business management. Sten offers candid insights into the importance of viewing your practice as a business owner and the necessity of informed strategies to unlock its full potential. Tune in to gain a deeper understanding of the foundational decisions that have shaped Sten's successful career in dentistry, and join us next week as we continue exploring the dynamics of group practice and mentorship. Don’t miss this enlightening episode filled with inspiration and practical advice for dental professionals at every stage of their journey! | — | ||||||
| 4/1/25 | ![]() Episode 50: Webinar Replay-Building Self Managed Teams in 60 Days | Webinar Replay: Building Self-Managed Teams in 60 Days Unlock the secret to transforming your dental practice with our latest webinar replay: "Building Self-Managed Teams in 60 Days." Dive into the mechanics of our groundbreaking First 400 program that empowers you to cultivate autonomous, high-performing teams efficiently and effectively. In this engaging session, we walk you through the methodologies and strategies behind creating self-sufficient teams that require minimal supervision and maximize productivity. Learn how you can tailor and implement this transformative program within your own practice to foster a culture of accountability and excellence. **What You'll Discover:**- **The First 400 Program:** An in-depth look at our unique program that accelerates team onboarding from six months to just 60 days, emphasizing cultural and mindset alignment.- **Step-by-Step Implementation:** A comprehensive guide on how to launch and customize the program for your practice, ensuring a seamless transition and sustainable results.- **Benefits of Self-Managed Teams:** Explore the advantages of having self-directed teams, including increased efficiency, employee satisfaction, and practice growth.- **Real-Life Success Stories:** Hear from dental practices that have successfully implemented the First 400 program and transformed their team dynamics. Whether you are looking to streamline operations or enhance team performance, this webinar provides the tools and insights needed to achieve lasting success. Don't miss this opportunity to revolutionize your practice with empowered, self-managed teams. Ready to take the next step? Access the full webinar replay and explore how Pathway Dental Solutions can support your journey toward building a stronger, more cohesive team. Visit [pathwaydentalsolutions.com](http://pathwaydentalsolutions.com) to learn more! | — | ||||||
| 3/25/25 | ![]() Episode 49: Toolbox Tuesday-Starting a Career in Dentistry as a Team Member | Toolbox Tuesday - Starting Your Career in Dentistry Welcome to a special edition of "Toolbox Tuesday" by Pathway Dental Solutions, designed specifically for aspiring dental professionals! Are you ready to embark on an exciting new career in dentistry but unsure where to start? This episode is tailored just for you. Join us as we explore the essential components needed to launch a successful career in the dental field. We delve into our comprehensive training program that bridges the gap between academic coursework and practical on-the-job training. Discover how our program prepares you with the skills you need without requiring a full-year commitment like traditional community college courses. In this episode, we answer key questions on financial preparedness and career growth:- Are you ready for the financial shift when starting from the ground up?- What steps can you take to ensure you’re set for success while working your way up?- How can our training program accelerate your learning and provide valuable experience before you even step into a dental office? Whether you're interested in front office roles or back office opportunities, our paths to promotion are clearly mapped out, offering structured growth and clear expectations. Learn why open financial conversations are crucial during interviews and how to position yourself as a valuable asset to potential employers. Join us to gain insights, tools, and confidence to stand out from the crowd and start your fulfilling career in dentistry. Ready to get started? Visit [pathwaydentalsolutions.com](http://pathwaydentalsolutions.com) for more information on our education platforms, or reach out to us directly at connect@pathwaydentalsolutions.com. Let's pave the way for your success in the dental industry! | — | ||||||
| 3/18/25 | ![]() Episode 48: Toolbox Tuesday-Paths to Promotion | ### Podcast Description: Toolbox Tuesday by Pathway Dental Solutions **Episode Title:** Building Career Pathways in Dentistry: Unlocking Potential and Passion Welcome back to "Toolbox Tuesday," your weekly source of insights and strategies from Pathway Dental Solutions! This episode dives deep into a pivotal topic for dental practices: creating transparent and motivating career pathways for team members. Join us as we explore how practice owners can establish effective structures that inspire team members to embark on fulfilling careers, from their first steps in the dental field to their professional peaks. We'll discuss the significance of hiring for cultural fit over experience, ensuring that team members feel valued and see a clear trajectory for promotion and growth within your practice. You'll also learn:- Why it's crucial to have candid financial discussions and set transparent expectations from the start.- How our "First 400" program can transform your onboarding process, speeding it up from six months to just 60 days by focusing on mindset over experience.- The importance of laying out structured paths to promotion to retain top talent and foster a loyal, motivated team. Whether you're struggling with hiring challenges or looking to boost team engagement, this episode offers actionable tips and thought-provoking questions to help you refine your approach. Tune in to discover how you can elevate your practice by developing team members who are not just employees, but integral parts of your business growth and success. For more resources and personalized advice, visit [pathwaydentalsolutions.com](http://pathwaydentalsolutions.com) or email us at connect@pathwaydentalsolutions.com. **Don't miss this empowering conversation — it's time to forge a future where your practice and team members grow together!** | — | ||||||
| 3/11/25 | ![]() Episode 47: Toolbox Tuesday-First 400 Program-How is this Different Than Another SOP? | Transforming Onboarding with Pathway Dental Solutions' First 400 Program Join us in this insightful episode as we delve into how the First 400 program is redefining the onboarding process in dental practices. Unlike the traditional SOPs that often sit unused on a shelf, the First 400 provides a dynamic and interactive approach to training new team members. Our program accelerates onboarding from a lengthy six months to an efficient 60 days, turning new hires into active team participants from day one. In this episode, we address the challenges of onboarding experienced professionals who may resist new protocols and discuss how the First 400 fosters a culture of accountability and clarity. Learn how detailed job descriptions and weekly goals ensure everyone understands their roles and expectations. We'll also explore how to harness the First 400 to build a resilient and adaptable team ready to thrive in the face of change. From crafting compelling job ads to maintaining a robust hiring pipeline, this episode offers strategies to ensure your practice remains proactive in hiring and training. Tune in to uncover how the First 400 can transform your practice's onboarding experience, fostering a strong, cohesive, and empowered team. Whether you're a seasoned practitioner or new to leadership, discover how our innovative program can elevate your practice to new heights. For more information on how the First 400 can benefit your practice, don't hesitate to reach out to us at connect@pathwaydentalsolutions.com. Let's connect and see how we can help you overcome onboarding challenges and achieve lasting success. | — | ||||||
| 3/4/25 | ![]() Episode 46: Toolbox Tuesday-First 400 Program Objections | In this episode of our podcast series, we dive deep into the common objections encountered when launching a new training program. Understandably, new team members may feel overwhelmed by the material, but it's crucial to remind them of the valuable resources available and the structured training program designed to support them. This episode emphasizes the importance of holding new team members accountable for achieving weekly goals, ensuring they remain focused and motivated. For existing team members, the training program reinforces accountability by upholding our systems and ensuring they correctly implement them. By actively participating in the hiring and training process, current team members can guide and set new hires up for success. Moreover, their involvement fosters a sense of ownership and responsibility, crucial for building a cohesive, competent team ready to drive growth. Join us as we explore these challenges and offer insights into successfully navigating them for a thriving dental practice. | — | ||||||
| 2/25/25 | ![]() Episode 45: Toolbox Tuesday-First 400 Program Benefits to Your Leadership Team | In this episode, we dive into the transformative impact of our "First 400" onboarding program designed specifically for dental practices. Join us as we explore how this innovative approach compresses the standard six-month training timeline into an efficient 60-day process, ensuring new team members hit the ground running. Discover how practice owners benefit from a structured system that reduces turnover impacts and stress, enabling them to focus on production and strategic growth. Whether you're dealing with staff changes due to personal life events or simply aiming to optimize your practice's productivity, the insights shared in this episode will guide you toward a more resilient and effective operational model. Tune in for stories, strategies, and solutions that promise to elevate your practice to the next level. | — | ||||||
| 2/18/25 | ![]() Episode 44: Toolbox Tuesday-Week 8 Front Office Onboarding | ️ **Toolbox Tuesday | Episode: Week 8 - Mastery and Professionalism in Our First 400 Front Office Training** Join us for the final episode of our First 400 Front Office Training Program series, where we delve into Week 8, the crowning moment of our intensive 60-day onboarding journey. This episode is crucial as we evaluate whether new team members are the right fit for our practice in the long term. Discover how we strive to ensure that team members can independently handle 90% of their tasks and possess the ability to teach others, marking true mastery. Week 8 also accentuates the importance of professional etiquette, including dress code conformity and maintaining impeccable communication standards with patients. This focus helps uphold the professional reputation of our healthcare providers. Listen in as we discuss how Pathway Dental Solutions supports new members' transition into fully participatory roles, ensuring ongoing growth and contribution to our practice. This episode encapsulates the spirit of dedication and excellence accompanying the conclusion of our First 400 program. Don't miss this insightful wrap-up of our onboarding journey, and learn how we continue to nurture a team centered around outstanding patient care. | — | ||||||
| 2/11/25 | ![]() Episode 43: Toolbox Tuesday-Week 7 Front Office Onboarding | ️ **Toolbox Tuesday | Episode: Week 7 - Front Office Mastery in our First 400 Onboarding Program** In this enlightening episode of Toolbox Tuesday by Pathway Dental Solutions, we explore Week 7 of our dynamic First 400 onboarding program. Dive deep into our *Keys to Success* module, specifically designed to elevate the communication and service skills of our front office team. Whether you're new to the dental industry or bringing years of experience, this episode sheds light on essential strategies for mastering patient interaction and ensuring consistent communication across the team. Learn how our accelerated program condenses what was once a six-month training into just 60 days, empowering team members to confidently communicate with patients and understand the full spectrum of services offered by our practice. Discover why a unified front office approach can transform a patient's journey and foster a trusted, respected dental practice. Tune in to revolutionize your approach to dental coaching and boost your team's operational excellence. Don't miss out on these empowering insights! | — | ||||||
| 1/30/25 | ![]() Episode 42: Real Talk-Loyal Team Members! | Real Talk-Loyal Team Members! What does having a "loyal" team member mean to you? Is it a unicorn employee who stay with you for their entire career? Or is it a team member who helps drive results and is always interviewing for the job they have? Have you had 4 of your 7 team members out at the same time? We sure have! Our self managed team helped us onboard new team members when this situation arose and we can help you too! What other topics would you like to chat about? #PathwayDentalSolutions #TeamLoyalty #SelfManagedTeams | — | ||||||
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