S1, E36 - David Hidalgo-Gato, Founder & CEO, Cleo Health: Going a Mile Deep on Emergency Medicine — Specialization, Design Partnerships, and the Acute Care OS
From Practical AI in Healthcare by Steven Labkoff, MD and Leon Rozenblit, JD, PhD
May 10, 2026 · 50 min
About this episode
David Hidalgo-Gato discusses the innovations in emergency medicine through AI and the importance of workflow understanding.
David Hidalgo-Gato is the founder and CEO of Cleo Health. While more than 100 competitors were building generic ambient AI scribes, David's team chose emergency medicine and stayed with one design partner for nine months and roughly 50 product iterations before launching. The result: an average 54-minute time savings per shift, a patient-assignment tool that turned a four-hour process into 15 to 20 minutes, and use across 400+ hospitals nationwide. The conversation covers why ED workflow breaks generic ambient scribes, why generative AI fits patient assignment specifically, and David's argument that workflow understanding is the moat AI cannot commoditize. https://practicalaiinhealthcare.com/
People in this episode
Hosts: Steven Labkoff, MD, Leon Rozenblit, JD, PhD
Guest: David Hidalgo-Gato
Topics covered
- emergency medicine
- AI in healthcare
- patient assignment
- workflow optimization
- design partnerships
Keywords
- emergency medicine
- AI scribes
- patient assignment tool
- healthcare innovation
- workflow understanding
Mentioned in this episode
Organizations: Cleo Health, Practical AI in Healthcare
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