Trailer | Inside Children's Healthcare of Atlanta Arthur M. Blank Hospital: Designing a Hospital for the Future

From Problem Solved: The IISE Podcast by Institute of Industrial and Systems Engineers

April 21, 2026 · 1 min · Season 6

About this episode

This episode explores the design and technology of Children's Healthcare of Atlanta Arthur M. Blank Hospital, focusing on creating a warm and efficient environment.

Coming soon: How do you design a hospital that feels warm, human, and even joyful while balancing the complex systems that keep it running? In this episode of Problem Solved , we take you inside one of the most advanced pediatric hospitals in the country, Children's Healthcare of Atlanta Arthur M. Blank Hospital . From simulation labs that test systems, to technology that connects families in critical moments, to robots that deliver supplies, this facility is redefining what healthcare can look like. Walk through the hospital with our group and sit in on conversations with leaders Michelle Tillis (CNIO & VP, IS&T) and Jason Skelley (Director Information Systems Business Partnership) as we explore how teams are balancing standardization and customization, and how new opportunities for improvement are emerging. Thank you to the entire team at Children's and to our guides Kristen Bowman, Felicia Reynders, and Megan Difiore. Learn more about the HSPI Conference sponsored by Society for Health Systems Learn more about The Institute of Industrial and Systems Engineers (IISE) Problem Solved on LinkedIn Problem Solved on YouTube Problem Solved on Instagram Problem Solved on…

People in this episode

Host: Elizabeth Grimes

Guests: Michelle Tillis, Jason Skelley

Topics covered

hospital design
healthcare systems
pediatric care
technology in healthcare

Keywords

simulation labs
robots
healthcare innovation

Mentioned in this episode

Products: Children's Healthcare of Atlanta Arthur M. Blank Hospital

Books & works: Problem Solved