Process Transformers

Are you ready for a new era of business transformation, driven by empathy and ethics? Lukas Egger invites Joel Lehman to spotlight the transformative potential, and risks, of AI as it becomes a trusted partner in our daily lives. This episode unpacks how AI can foster connection, enhance trust, and change the very nature of customer engagement. Joel shares visionary ideas on responsible AI, human flourishing, and the evolving dynamics between people and technology. Listen in for practical inspiration and compelling arguments on building a future where AI genuinely serves humanity.Guest: Joel LehmanML Research ScientistJoel Lehman is a machine learning researcher and author, and is currently a research fellow with the Cosmos Institute. He has previously researched open-ended AI at OpenAI, Uber AI Labs, and Geometric Intelligence, and was previously a professor at the IT University of Copenhagen. He is co-author of the popular science book, Why Greatness Cannot Be Planned, and has won several best paper awards, as well as awards for impactful papers (the SIGEVO impact award and the ISAL Outstanding Paper of 2020 award).Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: LinkedIn | Personal Website | Google Scholar | Book: Why Greatness Cannot Be PlannedSAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

Curious about how to future-proof your business for the age of generative AI? In this inspiring episode, Lukas Egger delves into the realities of AI’s unpredictable nature and what it means for business processes. Discover why accepting imperfection is key, and learn practical ways to design resilient systems that thrive, even when AI doesn’t always hit the mark. Lukas offers actionable strategies and fresh perspectives on embracing “graceful failures” as a path to lasting innovation. Tune in for a thought-provoking look at narrative AI’s fast-evolving landscape!Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:SAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

Process Transformers - SAP Podcasts Lukas Egger - SAP Signavio Beyza Ketal Erica Davis Reagan Nyandoro Jahanzeb Khan Are you ready to rethink your approach to business transformation? In this episode, Lukas Egger reveals how generative AI enables organizations to connect diverse data sets, streamline processes, and uncover unique business value. Hear why context-rich, private data is your most important asset in a world where public data has been commoditized. Lukas shares practical strategies and forward-thinking insights on leveraging new AI capabilities, feedback mechanisms, and continuous data management to differentiate and innovate. Listen in to discover actionable ideas that will reshape your perspective on AI and process excellence.Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:SAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

Join us in a transformative discussion with Tony Ulwick, who shares his expert insights on mastering innovation in the AI-driven world. Discover the importance of focusing on what customers truly need and how this can set your product apart. Explore the critical mindset shift from product features to job satisfaction, which could be the key to your next breakthrough. This episode is a treasure trove for anyone passionate about making a mark with innovation.Guest: Tony UlwickTony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI), a powerful strategy and innovation process with a documented success rate that is 5-times the industry average. Tony has been granted 12 patents for his game-changing innovation practices, which result in products that help customers get a “job” done better.Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management, Northwestern University says, “I call Ulwick the Deming of Innovation because, more than anyone else, Tony has turned innovation into a science.”The late Harvard Business School professor Clayton Christensen said, “Ulwick’s outcome-driven programs bring discipline and predictability to the often random process of innovation.”Tony began his career with IBM’s PC division in 1981. Witnessing the failure of the PCjr, Tony was inspired to develop a better approach to innovation. Since founding the innovation consultancy Strategyn in 1991, he and his global team of ODI practitioners have led strategy engagements with over one-third of the Fortune 100, helping them generate billions of dollars in revenue growth. In 2002, Tony introduced Harvard Business Review readers to ODI in the article Turn Customer Input into Innovation. HBR recognized ODI as one of the best business ideas of the year, declaring it one of “the ideas that will profoundly affect business as we forge ahead in today’s complex times.” Tony is the author of the original Jobs-to-be-Done book, What Customers Want, his recent release, JOBS TO BE DONE: Theory to Practice, and additional articles on ODI published in HBR and MIT Sloan Management Review. Through his involvement in hundreds of innovation initiatives, Tony has helped companies reinvent underperforming products, create new business models, and build and implement company-wide innovation programs. His work is cited in hundreds of publications. As an innovation thought leader, inventor, author and speaker, Tony Ulwick has changed the way academics and executives alike think about strategy and innovation.Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: Tony Ulwick | LinkedInStrategynJobs to Be DoneSAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

In this thought-provoking episode, Alvin Foo enlightens us on integrating AI with business processes. Discover the transformative power of detachment from outcomes while focusing on the purpose. Alvin shares his unique insights on maintaining motivation and happiness over extended periods, a vital lesson for innovators and business leaders navigating today’s technological advancements. Let’s dive right in!Guest: Alvin FooVenture Partner, Co-Founder, Advisors & Mentors | ex-Google | AI | Fintech | Web3Alvin Foo is the Managing Partner at Chain Valley Capital and a co-founder of NASDEX, a tokenized assets trading platform. Previously, he led strategy at Airwave China, the innovation and mobility business unit within Omnicom Media Group, where he was responsible to drive and integrate mobile strategy and innovation for all OMG’s blue chip clients.In the 13 years prior, Alvin had held various leadership roles with other technology & media companies including Nokia and had also started his own technology startup back in 1997 and his startup was listed as one of the Fast 500 companies in APAC for 3 consecutive years by Deloitte Touche Tohmatsu.Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: Alvin Foo | LinkedIn, Alvin Foo | Instagram, Alvin Foo | XNasdex: NasdexSAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

This insightful episode with Gero Decker dives deep into how AI and quick adaptability are reshaping business landscapes. Learn about emerging trends, the benefits of swift technological integration, and strategies for maintaining a competitive edge. Discover why staying agile and informed is crucial for businesses seeking to navigate the challenges and opportunities presented by the digital revolution.Guest: Gero Decker General Manager SAP SignavioGero was previously co-founder and CEO of Signavio, a leading provider of process management software with over 2,000 customers and more than 500 employees worldwide, which was acquired by SAP in early 2021. Gero holds a PhD in Business Process Management from the Hasso Plattner Institute in Potsdam, Germany, and is a globally recognized thought leader in process management and business transformation.He is currently leading the Product & Engineering department at SAP Signavio as General Manager and is also Co-Managing Director of SAP Labs Berlin Gero has recently launched his book: “Signavio – Together As One” which provides a behind-scenes look at the rise of Signavio.Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: Gero Decker | LinkedIn, Gero Decker | XSignavio: Together As One | BookSignavio: Together As One | PodcastSAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

Join us on Process Transformers as Dan Balcauski sheds light on the pillars of SaaS growth and the profound impact of pricing strategies. Explore how focusing beyond mere acquisition to include effective monetization and retention can fundamentally transform your business. Dan argues compellingly that success depends not just on what you charge but, importantly, on who and how you charge. This episode is a must-listen for anyone looking to deep dive into the mechanics of business growth. Let’s dive right in! Guest: Dan Balcauski Founder and Chief Pricing Officer at Product TranquilityDan Balcauski is the founder and Chief Pricing Officer at Product Tranquility, based in Austin, TX. He focuses on helping high-volume B2B SaaS CEOs define pricing and packaging for new products. Over his career, he has worked in both B2C and B2B companies ranging from startups to publicly traded enterprises. Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: Dan Balcauski | LinkedIn , Dan Balcauski | X Product Tranquility: Product Tranquility SAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download transcript as PDF file

Join us in this discussion with Max Bennett, co-founder / CEO of alby and author of ‘A Brief History of Intelligence: Evolution AI, and the Five Breakthroughs that Made our Brains’, as he explains the fascinating intersection of biological versus artificial intelligence and how “ Evolution doesn’t redesign things from scratch. It has to tinker with what’s already available.” Let’s dive in!Tune into an enlightening discussion with Max Bennett as he compares the evolutionary paths of biological systems and AI. Delve into the unique challenges AI faces with incremental learning and understand the evolutionary pressures that sculpt both natural and artificial forms of intelligence. Whether you’re a technology enthusiast or just starting to explore this field, this episode promises to deepen your understanding and spark your curiosity about the dynamic interplay between biology and technology. Consider this conversation a must-listen for anyone looking to grasp the complexities of AI and its future potential!For more insights into AI and business transformation, download our latest white paper: Harnessing AI in Business Transformation ManagementGuest: Max BennettFounder, CEO Future WorksCo-founder & CEO of alby | Author of “A Brief History of Intelligence”Max Bennett is the cofounder & CEO of alby, an AI company based in New York City. Max was previously the co-founder and Chief Product Officer of Bluecore, a company that uses AI to help some of the largest brands in the world personalize their marketing. Bluecore was recently valued at over $1 billion dollars, ranked numerous times on the Inc 500 fastest growing companies in the US, and won the 2018 Glassdoor ‘Best Places to Work’ award. Bluecore is used by 25% of the top 100 retailers in the US. Prior to Bluecore, Max was a trader at Goldman Sachs. He holds several patents for AI-related technologies, and has published numerous research papers in peer-reviewed journals on the topics of evolutionary neuroscience and intelligence.Max graduated, summa cum laude, from Washington University in St. Louis with a BA in economics and mathematics, also winning the John M. Olin prize for the Best Economics Honors Thesis. In 2017, he was featured in the Forbes 30 Under 30 List for Enterprise Technology.Host: Lukas N. P. EggerHead of the Innovation Office & Strategic Projects team at SAP SignavioLukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.If you want to learn more about:Our guest: Max Bennett – LinkedIn | Literature WebsiteAlby: LinkedInSAP Signavio: https://www.signavio.comIf you have questions or comments, email: processtransformers@sap.comAdditional downloads:Download the episode transcript as PDF fileDownload the guide: How to Harness AI in Business Transformation Management