30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

From Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products by Majestyk

July 28, 2025 · 38 min

About this episode

Andrew Tunall discusses the importance of telemetry and observability in creating resilient product experiences.

In this episode, we’re joined by Andrew Tunall , President and CPO of Embrace . Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one. We discuss: - Why telemetry is essential for measuring real user performance. - How observability differs from traditional analytics tools. - What forward-looking teams do differently when shipping mobile apps. - How cross-functional teams benefit from shared data insights. - Why user disengagement is often a performance issue in disguise. - How AI helps Embrace rapidly test ideas and improve collaboration. Andrew says, “As you think about full-stack engineering, not just front-end engineering, I'm a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the…

People in this episode

Guest: Andrew Tunall

Topics covered

  • telemetry
  • observability
  • product experience
  • mobile apps
  • cross-functional teams
  • AI in product development

Keywords

  • telemetry
  • observability
  • user performance
  • analytics tools
  • mobile app development
  • data insights
  • AI collaboration

Mentioned in this episode

Organizations: Embrace, New Relic, AWS

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