
30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace
From Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products by Majestyk
July 28, 2025 · 38 min
About this episode
Andrew Tunall discusses the importance of telemetry and observability in creating resilient product experiences.
In this episode, we’re joined by Andrew Tunall , President and CPO of Embrace . Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one. We discuss: - Why telemetry is essential for measuring real user performance. - How observability differs from traditional analytics tools. - What forward-looking teams do differently when shipping mobile apps. - How cross-functional teams benefit from shared data insights. - Why user disengagement is often a performance issue in disguise. - How AI helps Embrace rapidly test ideas and improve collaboration. Andrew says, “As you think about full-stack engineering, not just front-end engineering, I'm a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the…
People in this episode
Guest: Andrew Tunall
Topics covered
- telemetry
- observability
- product experience
- mobile apps
- cross-functional teams
- AI in product development
Keywords
- telemetry
- observability
- user performance
- analytics tools
- mobile app development
- data insights
- AI collaboration
Mentioned in this episode
Organizations: Embrace, New Relic, AWS
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