
31 - Building Digital Products at a Legacy Brand — with Samantha McCarthy, AVP, Product Management at Sotheby’s
From Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products by Majestyk
September 2, 2025 · 34 min
About this episode
Samantha McCarthy discusses building digital products at Sotheby’s, balancing tradition with modern development for ultra-high-net-worth clients.
In this episode, Samantha McCarthy, AVP, Product Management at Sotheby’s, joins us to discuss what it takes to build proprietary tools inside a 300-year-old company. She shares how her team balances the weight of tradition with the speed of modern product development, and what it means to build for ultra-high-net-worth clients in real time. We discuss: How Sotheby’s matured its internal product org to support digital transactions. Why clear communication and analogies help bridge tech and non-tech teams. Challenges of building tools for a small, ultra-high-net-worth user base. How legacy data informs the shift to platform-level thinking. Why the team chose to build proprietary tools instead of buying off-the-shelf. What it takes to deliver real-time, high-stakes auction experiences online. 💬 Samantha says: “There’s a performance and a drama and an immediacy to a lot of the auction experience that goes into how we think about things that I think really impacts not just how we build products, but how we work with the rest of the business. And how they understand what we're doing is really crucial.” Resources Mentioned: Samantha McCarthy https://www.linkedin.com/in/samanthajmcc/…
People in this episode
Host: Majestyk
Guest: Samantha McCarthy
Topics covered
- digital product development
- legacy brands
- high-net-worth clients
- product management
- real-time auction experiences
Keywords
- digital products
- product management
- legacy brands
- auction experiences
- high-net-worth clients
Sponsors
Majestyk Apps
Mentioned in this episode
Organizations: Sotheby’s, Chevrolet, Audiomack, IBM, Barefoot
Places: Sotheby’s
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