Property Management Business

Are more doors actually making your property management company more profitable? In this episode, Marc Cunningham sits down with Deb Newell, founder of Real-Time Consulting Services, to challenge some common assumptions about growth, pricing, and profitability in property management. Deb explains why door count can become a vanity metric and why some companies may actually become more profitable by fixing operational inefficiencies before pursuing additional growth. The conversation then turns to pricing, where Marc and Deb debate the pros and cons of tiered pricing models versus dynamic pricing. Marc explains why offering multiple service levels can undermine your position as the expert, while Deb explores how property-level profitability should influence what you charge. They also discuss identifying unprofitable properties and difficult owners, knowing when to raise fees or let an owner go, healthy client attrition rates, and why owners who refuse to delegate eventually become the bottleneck preventing their companies from scaling. If you want to grow a healthier, more profitable property management company—not simply accumulate more doors—this episode will challenge how you think about pricing and growth. Contact Deb Newell for Real Time Consulting at https://www.propertymanagementconsulting.com/ Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

What separates property management companies that grow intentionally from those that simply react? In this episode, Marc Cunningham sits down with Andrew Smallwood, Chief Strategy Officer at Second Nature, for a deep dive into strategic thinking. Rather than discussing theory, Andrew walks Marc through a real strategic planning session, exploring how property managers can make better long-term decisions, identify the right customers, and build businesses around intentional choices instead of constant opportunities. Together, they discuss defining your ideal customer, knowing where not to compete, balancing focus with growth, avoiding common strategic planning mistakes, and creating a business that's known for something truly unique. They also explore why collaboration isn't the same as consensus and how leaders can confidently make strategic decisions while still involving their teams. Whether you're managing 30 doors or 3,000, this conversation will challenge how you think about building your business for the long term. Connect with Andrew Smallwood: [email protected] https://www.secondnature.com/request-demo?utm_source=website&utm_medium=backlink&utm_campaign=pm_build Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

Why would we sell our successful, growing property management company? In this special episode of the Property Management Business Podcast, the microphone gets turned around as Kit Garren interviews Marc Cunningham about Grace Property Management's recent sale to Associa and Rhome Property Management. After announcing the sale earlier this year, Marc received countless questions from industry peers: Was the company struggling? Was he burned out? Was this an exit strategy? In this candid conversation, Marc shares the real story behind the decision. You'll hear how Grace Management evolved from a family business founded in 1978 to one of Denver's most respected property management companies, why the company began exploring acquisition opportunities while business was thriving, and how concepts like risk management, succession planning, team stability, and long-term vision ultimately influenced the decision. Whether you have 100 doors or 10,000, this episode offers valuable insights into viewing your business as an asset, thinking strategically about the future, and making decisions that serve both your team and your legacy. Connect for Kit Garren: [email protected] 828-779-5504 Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

What are the things you already know about your property management business but keep ignoring? In this episode, Marc Cunningham and Dave Borden of Rentvine break down six hard truths every property manager faces, from declining rental demand to rising owner expectations. The difference isn't awareness; it's action. This conversation challenges the "it is what it is" mindset and reframes common industry problems into opportunities for growth. From handling slower rental markets and protecting revenue when rents drop, to navigating demanding clients and setting business boundaries, Marc and Dave walk through practical strategies you can implement immediately. They also dive into one of the most important skills in property management; how to make problems go away and why that mindset can transform your relationships with tenants, owners, and your team. If you've been feeling stuck, reactive, or overwhelmed, this episode will push you to rethink how you approach the challenges you already know exist. Clockwork Media - revolutionize your property management marketing Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

How do you market to new clients without spending hours creating content or getting stuck on camera? In this episode, Marc Cunningham sits down with Brent Holmes of Clockwork Media to explore how AI-generated video is changing the way property managers attract and convert new owner clients. Marc has long emphasized the importance of educational video in building trust and generating leads, but execution has always been the biggest hurdle. Brent explains how AI avatar technology removes that barrier completely, allowing property managers to create professional, high-quality videos without filming, editing, or production headaches. From creating a digital version of yourself to using a custom avatar, this approach makes it easier than ever to produce consistent marketing content. They also discuss how video can be used beyond marketing supporting owner education, tenant communication, and internal training. If you've struggled to create video content or have avoided it altogether, this episode shows how to finally execute and use video as a true growth tool for your business. Clockwork Media - revolutionize your property management marketing at https://clockworkmediainc.com/ Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

How does a property management company generate 1,400 owner leads in a single year without running pay-per-click ads? In this episode, Marc Cunningham brings on Kristen Ewen of PMW (Property Manager Websites) and Rentvine to analyze Grace Property Management's website live. Instead of theory, this is a real breakdown of what's actually driving owner leads and where the content gaps still exist. They discuss the blog topics and legal updates that generate the most traffic, why pricing pages are critical for both Google and AI visibility, and how AI tools are reshaping search behavior. Kristen also explains why authenticity and expert opinion matter more than ever and how property managers should (and shouldn't) be using AI to create content. If you want more owner leads in 2026, this episode offers a tactical look at website strategy, SEO, AI optimization, and the small tweaks that drive major results. Contact Kristen and her team at PMW at https://www.propertymanagerwebsites.com/ Upkeep Media: Get a free property management lead gen analysis Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

What does it really take to grow a property management company from scratch and do it while building a life outside the business? In this episode, Marc Cunningham sits down with Carson Hamann of Bobcat Property Management to unpack her journey from buying her first rental at 18 years old to running a 275-door property management company in Northern Nevada. Carson shares how she grew mostly organically, what she learned from acquiring (and later shedding) doors early on, and how she built professionalism and confidence as a young operator in a traditionally male-dominated industry. The conversation dives into work ethic, mindset, hiring challenges, setting boundaries as a kind-hearted leader, and the systems that helped Carson manage growth without burning out. Carson also explains how she generates consistent owner leads, often averaging one per day, largely through agent referrals and Google reviews, without heavy ad spend. This episode is an honest look at sustainable growth, leadership development, and balancing ambition with family, motherhood, and life outside the office. Bobcat Property Management Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

How are you planning to generate new owner-client leads in 2026 and are you betting on tactics that actually work? In this episode, Marc Cunningham sits down with Stephen Fox of Upkeep Media to break down the most effective, realistic strategies property management companies should be focusing on to drive owner leads next year. Instead of chasing shiny objects or short-term hacks, the conversation centers on organic SEO, Google reviews, YouTube, and education-based marketing that compounds over time. Stephen explains why Google and YouTube still dominate owner search behavior, how AI search fits into the picture, and what PMs should prioritize depending on where they are in their growth journey. They also unpack why video marketing is one of the cheapest and most defensible lead-generation strategies available—and why perfection is not required to win. This episode is a practical roadmap for PMs who want predictable lead flow, lower acquisition costs, and marketing assets that keep working long after they're created. Upkeep Media: Get a free property management lead gen analysis Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

The 2026 rental market is shaping up to look very different than the last few years—and property managers need to be ready to explain why. In this special year-end episode, Marc Cunningham sits down with Jesse Lederman, Chief Financial Analyst at Zelman, to break down insights from Zelman's latest Single-Family Rental Survey. Together, they unpack what the data is really saying about rent growth, supply pressure, and the growing wave of accidental landlords entering the market. You'll hear why new move-in rent growth has turned negative in many markets, how low mortgage rates are reshaping owner behavior, and what property managers should expect as they head into 2026. This episode gives you the language, context, and data you need to communicate confidently with owner clients—and to stop taking the blame for market forces outside your control. This is Part 1 of a two-part conversation focused on helping property managers think strategically about the year ahead. Zelman & Associates: trusted experts offering unparalleled housing insights Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

Facing slower owner leads? Marc Cunningham welcomes Chris Springer of Property Manager Websites (PMW) and Rentvine to dissect the essential, ultra-specific strategies PMs need to win in today's market. Marc shares the unorthodox reason why he started working with PMA and Chris details how PMW scales while keeping service personal. PMW announces the data-backed decision to upgrade clients to their most advanced lead-generating tools. Discover why relying on generic AI content won't work anymore and how being purposeful and unique in your content is the only path to organic success and client trust. Property Manager Websites - the highest performing property management website in the industry Venderoo- An always-on AI teammate to handle all aspects of maintenance Lead Simple - manage more doors with less stress using LeadSimple Rentvine - the property management software you can trust Lending One - real estate loans for investors Reconcile Daily - corporate & trust accounting experts PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website This podcast is produced by Two Brothers Creative.

Running a 4500-door property management firm isn't all smoking cigars and napping on hammocks. Kyle Stephenson of KRS Holdings reveals the intense, balanced structure behind his massive scale, from a rigid daily schedule to his unorthodox, but wildly effective, team culture. You'll hear the shocking event that solidifies staff loyalty (hint: it involves the Dominican Republic) and his brutally honest advice for PM owners stuck around 100 doors. Discover the passion and systems that transform the property management grind into a rewarding life and business. Venderoo- An always-on AI teammate to handle all aspects of maintenance: https://vendoroo.ai/ LeadSimple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ PMbuild - Marc's education for property managers Denver Property Management - Grace Property Management website Join Marc's property management Facebook group This podcast is produced by Two Brothers Creative.

Discover how Candice Cather, 20-year Owner-Broker of STG Rentals, built a truly stress-free property management business in Saint George, Utah. Candice shares how she structures her days to spend 80% of her time on vision and company direction. Learn her intentional approach to attracting only high-quality owners who see her team as the expert, resulting in a remarkably low 2% turnover rate. Candice shares her morning routine, team structure, and how she defines success as finding joy in her work. If you're tired of your business sucking you in, Candice will teach us how to create the successful, balanced life we all want. Candice Cather's company website: https://stgrentals.com/ Venderoo- An always-on AI teammate to handle all aspects of maintenance: https://vendoroo.ai/ Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ NARPM Orlando Event: Register here PMbuild - Marc's education for property managers Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.

In this episode, Ben Burnett, Grace Property Management's VP of Property Management, shares how he manages a team of 15 high performing property managers, his journey from being a PM to a VP, and the challenges he's overcome. He discusses his approach to leadership, emphasizing the importance of one-on-one meetings, and how he handles owner leads. This conversation offers valuable insights for company owners on how to successfully create a VP role and empower their managers to lead with autonomy. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust Lending One - real estate loans for investors https://lp.lendingone.com/grow Reconcile Daily - corporate & trust accounting experts https://www.reconciledaily.com/ NARPM Orlando Event: Register here PMbuild - Marc's education for property managers Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.