Psychology of Customer Success
Activebusinessmanagementtechnologysciencesocial

Psychology of Customer Success

by Rachel Provan

Insights from recent episode analysis

Audience Interest

Estimated Reach: 250,001+
Listeners across platforms

Podcast Focus

Categories: business · management
+3 more

Publishing Consistency

Frequency: Irregular
28 episodes since 2023

Platform Reach

Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.

Most discussed topics

customer success
8
human behavior
2
leadership
2
behavioral economics
1
neuroscience
1
cognitive psychology
1

Brands & references

behavioral economics1
neuroscience1
cognitive behavioral psychology1
Success Scaled Consulting1
The Psychology of Advice1
Gainsight1
Generic platforms filtered out.
High Confidence

Est. Listeners

250,001+

Based on iTunes & Spotify (publisher stats).

  • Per-Episode Audience

    Est. listeners per new episode within ~30 days

    1,001 - 10,000
  • Monthly Reach

    Unique listeners across all episodes (30 days)

    5,001 - 25,000
  • Active Followers

    Loyal subscribers who consistently listen

    501 - 5,000

Market Insights

This ShowCategory Avg
No category insights available.
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Platform Distribution

Reach across major podcast platforms, updated hourly

Total Followers

Total Plays

Total Reviews

YouTube

YouTube

Subscribers

Views

Videos

Castbox

Castbox

Followers

Plays

Reviews

Podcast App

Podcast App

Followers

Plays

Reviews

Podcast Republic

Podcast Republic

Followers

Plays

Reviews

TuneIn

TuneIn

Followers

Plays

Reviews

* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.

On the show

From 10 eps

Host

RP
Rachel Provan
10 eps

Recent guests

3 across last 10 eps
RZ
Rob Zambito
1 ep
DS
Dan Smaida
1 ep
ET
Easton Taylor
1 ep

Recent episodes

The Human Problem with Customer Success

Feb 4, 2026

41m 37s

Let's Talk Failure - and why you need it!

Dec 4, 2025

27m 43s

From Junk Drawer to Revenue Engine: How Psychology Transforms CS Teams

Jun 30, 2025

47m 41s

Mind Games: Using Psychology to Boost Customer Success

Nov 15, 2024

45m 50s

When You’re Promoted Above Your Peers

Oct 9, 2024

34m 59s

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Social Links & Contact

Official channels & resources

🌐

Official Website

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Chart Positions

2 placements across 2 markets.