89: Using Business Process Improvement to Address Procurement Challenges in Guam

89: Using Business Process Improvement to Address Procurement Challenges in Guam

From Public Health Review by ASTHO

June 5, 2024 · 21 min

About this episode

The episode discusses Guam's procurement challenges and the implementation of business process improvement to enhance their small purchase procurement process.

The Government of Guam (GovGuam)— along with many other states, territories, and freely associated states — experience s challenges with procurement, which were illuminated by the COVID-19 pandemic response. To improve their small purchase procurement process, GovGuam invested time and resources into business process improvement (BPI), forming cross-agency leadership and project teams with key staff from the Guam Department of Public Health and Social Services (DPHSS), the Office of the Governor of Guam, and other government agencies to inform decisions. Learn about the benefits and challenges of their efforts, and listen to their hopes for the future. Guests · Arthur San Agustin: Special Assistant of Health to the Governor of Guam, Former Director of Guam DPHSS, ASTHO Alum · Bertha Taijeron: Program Coordinator, Guam DPHSS · Jon Junior Calvo: Chief of Staff, Office of the Governor of Guam Resources Grants Management Office Structure Optimization Toolkit assists in establishing and maintaining a centralized grants management office to optimize the use of federal funding. ASTHO STAR Center provides high quality resources, tools, and model practices that modernize and strengthen…

People in this episode

Guests: Arthur San Agustin, Bertha Taijeron

Topics covered

  • procurement
  • business process improvement
  • public health

Keywords

  • COVID-19
  • GovGuam
  • cross-agency leadership

Mentioned in this episode

Places: Guam, the U.S. Virgin Islands, U.S. Virgin Islands

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