Public Sector Executive Podcast

Young people are increasingly facing unprecedented pressures. Thanks to this, the conversation around mental health and youth services has never been more crucial. From the cost of living crisis to the pervasive influence of social media, today’s youth are navigating challenges that can severely impact their mental well-being. In the latest episode of the Public Sector Executive podcast, we delve into these pressing issues, exploring how public sector support can be reformed to better cater to the needs of young minds.One of the key topics discussed is the potential ban on social media for under-16s, inspired by recent initiatives in Australia. While some argue that such a ban could mitigate the negative effects of social media, others highlight the importance of teaching children to navigate the online world responsibly. The panelists emphasise that a complete ban may not be the solution, as it could lead to children finding alternative ways to access these platforms, thus creating a false sense of security.The role of parents in guiding their children through the complexities of the digital landscape is another focal point of the discussion. With many parents feeling overwhelmed by technology, it’s essential to foster an environment where open conversations about online safety can take place. Educating parents about the potential dangers and how to monitor their children's online activity is vital in ensuring a safer experience for young users.Cyberbullying remains a significant concern, with the panel agreeing that banning social media won’t eliminate the issue. Instead, a more holistic approach is needed—one that recognises the blurred lines between online and offline interactions. Schools, families, and communities must work together to create a supportive environment where young people feel safe to discuss their experiences and seek help.Early intervention strategies are highlighted as crucial in addressing mental health issues before they escalate. The panel argues for a more integrated approach to youth services, advocating for a system that prioritises long-term support over short-term fixes. By investing in early help services and fostering trusted relationships between young people and adults, we can create a foundation for healthier futures.As we conclude this episode, it becomes clear that addressing youth mental health requires a collective effort. By rethinking our approach to mental health services, prioritising education, and fostering open dialogue, we can better support our young people in navigating the complexities of their lives. Tune in to hear more insights from our expert panel and join the conversation around this vital topic. Hosted on Acast. See acast.com/privacy for more information.

In an era where technology is rapidly evolving, public services in the UK are not left behind. The latest podcast episode delves into the transformative power of artificial intelligence and how it is redefining service delivery across local councils. With the potential to save up to £45 billion annually, AI is emerging as a critical tool for enhancing efficiency and effectiveness in public services.Our expert panel, comprising leaders from various councils and organisations, discusses the myriad benefits that AI brings to the table. From smart chatbots that streamline customer interactions to automated administrative processes that reduce the burden on social workers, the applications of AI are vast and varied. Vic Pool, Executive Portfolio Holder for Transformation at West Berkshire Council, shares a compelling example of how AI has improved the efficiency of social care by automating the retrieval of legislative updates. This innovation allows social workers to focus more on client care rather than administrative tasks, ultimately enhancing service delivery.However, the discussion does not shy away from the challenges associated with AI adoption. Risks such as data security, bias, and the ethical implications of using AI in decision-making are critically examined. Tim Spiers from Cambridge County Council highlights the importance of managing these risks while embracing the opportunities that AI presents. The panel stresses the need for transparency and proper training to ensure that staff are equipped to use AI responsibly.Moreover, the conversation touches on the need for local governments to invest wisely in technology. With budgets often stretched thin, identifying the right tools that can deliver quick wins is essential. David Terrar of the Tech Industry Forum emphasises the importance of foundational technologies and processes over flashy new tools. This pragmatic approach is crucial for councils looking to maximise their investments in AI.As the episode unfolds, listeners are encouraged to consider the broader implications of AI in public services. The discussion highlights the potential for AI to not only improve efficiency but also to enhance the human element of service delivery. By freeing up staff from mundane tasks, AI can enable a shift from administration to care, ultimately benefiting the communities served.In conclusion, this episode is a must-listen for anyone interested in the intersection of technology and public service. It offers valuable insights into how AI can be harnessed to create a more efficient, effective, and responsive public sector.  Hosted on Acast. See acast.com/privacy for more information.

In the latest episode, we explore the critical topic of climate financing with Kate Hand, Head of Climate Change at London Councils, who delivered an inspiring keynote at the Greening the Public Sector event. With a staggering £35 billion pipeline of projects, London is leading the way in developing innovative strategies to tackle climate change at the local level.Kate highlights the evolution of local climate financing over the past five years, detailing how boroughs have come together to create a robust framework for attracting investment. By understanding the assets under their control and identifying essential projects, councils are now in a position to tell a compelling story about their ambitions for a sustainable future.One of the key takeaways from Kate's insights is the importance of collaboration among boroughs. For the first time, councils can see all the projects in their neighbouring boroughs, fostering a spirit of shared learning and cooperation. This collaborative approach is vital for accelerating progress and ensuring that resources are used efficiently.Kate also discusses the need for long-term delivery models that can adapt to the evolving climate landscape. The shift from a net zero projects pipeline to a green growth pipeline exemplifies this approach, as it integrates climate initiatives into broader growth strategies. By focusing on delivering tangible benefits for communities, councils can garner the support and buy-in needed for successful climate action.Moreover, the episode addresses the financial realities that boroughs face, with many struggling to balance their budgets while investing in climate action. Kate emphasises the need for innovative financing solutions, such as aggregating smaller projects into larger portfolios that can attract investment. This strategy not only secures funding but also generates returns that can be reinvested into essential services.As we move forward, the conversation around climate financing must include diverse stakeholders, from climate officers to finance directors. By clarifying responsibilities and fostering collaboration, London can create a cohesive strategy that addresses both immediate needs and long-term sustainability goals.Tune in to this episode to hear more about how London Councils is navigating the complexities of climate financing and leading the charge towards a greener future. Hosted on Acast. See acast.com/privacy for more information.

In the fast-paced world of technology, the question arises: are we keeping our workforce equipped with the necessary digital skills? In the latest episode of the Public Sector Executive Podcast, a panel of experts tackled this pressing issue, discussing the importance of digital transformation in public services and the strategies needed to ensure staff are not left behind.The conversation featured prominent voices including Hillary Reid from Ayrshire College, Sarah Chamberlain from BCP Council, Laura Cooper from Norfolk County Council, and Penny Syddall from Dorset Council. Together, they explored how digital skills are crucial for successful transformation and how organisations can foster a culture of empowerment and inclusion.One of the key takeaways from the discussion was the role of 'digital champions' – individuals within organisations who possess the knowledge and experience to support their colleagues in navigating technology. Sarah Chamberlain highlighted the significance of these champions in demystifying technology, stating, 'Tech can be frightening to people. What we're really trying to do is make it a thing that belongs to all of us.' This approach aims to alleviate the anxiety often associated with digital tools and encourages a more collaborative atmosphere.The episode also addressed the importance of leadership in driving cultural change. Leaders must foster an environment where innovation and digital literacy are prioritised. As Penny Siddle pointed out, 'When we launched this project, we wondered if we would get pushback from services, but it helps frontline services do their role better.' By integrating digital skills training into everyday practices, organisations can enhance efficiency and improve service delivery.Moreover, the discussion touched upon the necessity of tailored training programmes that cater to the unique needs of staff. Laura Cooper emphasised the value of one-on-one support, stating, 'We take a very human first and empathetic approach to how we're working with our tech-terrified colleagues.' This personalised approach not only boosts confidence but also encourages employees to embrace new technologies rather than shy away from them.As we look to the future, the guests agreed that critical thinking will be an essential skill in navigating the digital landscape. With the rise of AI and automation, the ability to discern and question information will become increasingly important. This forward-thinking perspective is vital for ensuring that the workforce is not only skilled but also adaptable to the evolving demands of the digital age. Hosted on Acast. See acast.com/privacy for more information.

In the face of climate change, the urgency for decarbonisation in public sector estates has never been more critical. With public sector estates producing over 9 million tonnes of CO2 annually, the journey towards achieving net zero by 2050 is a shared responsibility that demands immediate action and innovative solutions.In this panel discussion, experts from the NHS, local councils, and housing groups gathered to explore how local authorities can future-proof their estates through low carbon heating, energy efficiency retrofits, and the deployment of smart technologies. The conversation highlighted the vital role of funding, particularly through the public sector decarbonisation scheme, which has committed over £2 billion to support these initiatives.One of the standout projects discussed was the retrofitting of homes on the Dudley Fields Estate in Bloxwich. Adrian Andrew from Walsall Council shared insights into the comprehensive range of structural and environmental improvements being made to 85 units in collaboration with Walsall Housing Group. This project not only aims to bring older homes, some dating back to 1937, up to net zero standards but also serves as a model for future retrofitting efforts across the region.The challenges of retrofitting historic buildings were also a focal point of the discussion. Tricia Ayrton from Rochdale Borough Council proudly shared her experience with the renovation of Rochdale Town Hall, the first grade one listed building in the UK to install air source heat pumps. These efforts demonstrate that while technical challenges exist, ambitious projects can indeed be accomplished with the right planning and partnerships.As the conversation unfolded, the panellists emphasised the importance of communication and public engagement. Ensuring that residents understand the benefits of decarbonisation is crucial for garnering support and participation. The messaging around these initiatives must resonate with the community, highlighting not just environmental benefits but also the potential for reduced energy bills and improved living conditions.The panel concluded with key takeaways, stressing the need for a pragmatic approach to transitioning facilities into net zero. Janet Smith from the Royal Wolverhampton NHS Trust encapsulated this sentiment, advocating for a strategic plan that prioritises core facilities while considering the long-term sustainability of new builds.As we move forward in this critical journey towards decarbonisation, the insights shared by our panellists provide a roadmap for local authorities and organisations to follow. By embracing innovation, fostering partnerships, and engaging with the community, we can collectively work towards a more sustainable future for public sector estates. Hosted on Acast. See acast.com/privacy for more information.

In our latest episode, we tackle the critical issue of digital inclusion and the urgent need for equal access to technology in the UK. With over 11 million people digitally excluded, our expert panel discusses the challenges and innovative solutions being implemented to bridge this gap. Discover how local authorities and communities are working together to foster a more inclusive digital future.  Hosted on Acast. See acast.com/privacy for more information.

In today's fast-paced world, the ability to negotiate effectively is more crucial than ever. Whether you're in the public sector, private industry, or simply trying to strike a deal at home, the principles of negotiation remain the same. In our latest podcast episode, we have the privilege of hosting Andy Archibald, a senior consultant at Scotwork, who sheds light on the art and science of negotiation.Andy brings a wealth of experience, having worked across the energy and utility sectors, as well as at the City of Edinburgh Council. His insights into negotiation are not only practical but also transformative. One of the key highlights of our discussion is Scotwork's eight-step negotiation process, a tried-and-tested framework that can be applied across various negotiation contexts.Preparation, as Andy points out, is the cornerstone of effective negotiation. Without thorough preparation, negotiators risk entering discussions without a clear strategy, leading to unsatisfactory outcomes. Andy shares a compelling story of a group that focused too heavily on numbers during preparation, neglecting other crucial aspects of negotiation. His advice? Move beyond spreadsheets and consider all elements that could impact the negotiation process.As we look ahead to the implementation of the Procurement Act 2023, Andy highlights the significant changes it will bring to public sector negotiations. With increased flexibility and freedom, public sector negotiators must be equipped with the right skills and knowledge to maximise value in their deals. Andy's experience in the public sector and with public sector clients underscores the importance of investing in negotiation training to navigate these changes effectively.Throughout the episode, Andy provides invaluable tips on avoiding common pitfalls in negotiation, such as getting stuck in circular debates or making non-specific proposals. By focusing on constructive dialogue and clear, specific proposals, negotiators can steer discussions towards successful outcomes. Hosted on Acast. See acast.com/privacy for more information.

Episode 64 of the PSE Podcast sees Sajeeda Rose, Chief Executive of Nottingham City Council, joining host Dan Benn to talk about her local government background, what the future holds for the city of Nottingham, and the importance of collaboration with the rest of the East Midlands.Playing a core role in the establishment of the East Midlands Combined County Authority, Sajeeda told Dan about the opportunity that is on offer for the region, saying:“I believe that the establishment of a combined authority for the East Midlands is a hugely exciting opportunity for the whole region. As a region, we’ve had significant underinvestment for many years and the establishment of a combined authority is to level that playing field in terms of bringing in significant investment for growing the regional economy.”Looking at Nottingham more specifically, Sajeeda also spoke about the opportunities there are for regeneration and growth for the city:“We’re one of the few cities that are already starting to rethink how we repurpose our city centres to become spaces that are used for multiple reasons, for living, for retail, for leisure and for jobs so it’s hugely exciting. It’s game-changing in the sense that it’s the start of what I would imagine lots of other places will go through in terms of change for the future.”You can hear more about Sajeeda's experiences by listening to the full episode. Hosted on Acast. See acast.com/privacy for more information.

Whilst not necessarily one of the ‘big ticket’ items that councils are responsible for, the importance of highways cannot be understated. Providing a vital way of getting people to their jobs, their appointments, and their families, roads are integral to most aspects of everyday life in 2024.Despite this, there continue to be issues with roads that should not be happening. When was the last time you saw a pothole? It was probably recently.This is because many councils are without the adequate resources, expertise, or partner to ensure that they can make long-term improvements to their highways. On the latest episode of the Public Sector Executive Podcast, host Dan Benn was joined by Wrekin Product’s Dave Sanders and IKO Road’s Alistair Puddick, to discuss how local authorities can make sure that pesky pothole problems can be solved and highways improved in the long-term.Talking about the challenges that councils face when they’re going about making road improvements and fixing potholes, Alistair said:“We’ve seen that, from 2021, we were looking at £10 billion just to get the roads back up to a maintainable standard. That’s sitting in April 2024 at £16.3 billion. So the situation is only going one way and will probably, in the next couple of years, exceed the £20 billion mark if there isn’t a change in what authorities are doing.”Dave also explained why it is important for authorities to change the way they think about highway and maintenance, saying:“For us, certainly, our message to LCRIG members – and any local authority that’s willing to listen – is that it's changing that mindset from looking at the cost today, to looking at the cost over ten years…… It’s about education for the guys in the local authorities to understand what products are good, what good looks like, and understand the dynamics to products when they get trafficked in the highway.”To hear more from Dave and Alistair on how local authorities can make the right decisions when it comes to highways and maintenance, listen to the full episode now. Hosted on Acast. See acast.com/privacy for more information.

Transport, as an enabler, can play an integral role in many of the priorities that government of all levels are trying to achieve. Whether it is connecting communities to the services that their lives revolve around, or bringing trade into economic centres, the transport network is an important place to start.Chief Executive of Transport East, Andrew Summers, spoke to host Dan Benn about the organisations Annual Review for 2023-2024, commenting on achievements, goals, and some stumbling blocks that have been encountered in the region.Expanding on the importance of transport in driving improvement around the country, Andrew said:“Transport is ultimately one of a number of enablers that support economic growth, a better environment and better outcomes for society, and indeed, part of our transport strategy was to try to articulate what those priorities were for us, and to then determine how we went about our work.”Considering the makeup of the East as a region, Andrew also touched upon the importance of keeping rural communities connected to both each other, and to the economic hubs nearby, saying:“One in three people in the East live in a rural community, and for us that’s about 1.2 million people. So that’s a significant amount of our population.“We’ve done a lot of analysis about their accessibility and it’s pretty concerning. Two thirds of those live in what we class as a transport desert – that is, they have no access to education, training, skills, work by any means apart from the private car – and we have explored this a bit further. This creates significant transport-related social exclusion.”To hear more from Andrew on the successes and challenges of being responsible for transport developments in one of the most rural regions of the country, as well as what the future holds for transport in the East, listen to the latest episode of the PSE Podcast now. Hosted on Acast. See acast.com/privacy for more information.

Artificial intelligence is one of the most exciting technology developments in recent times.Whilst it has seemingly endless possible uses across a number of sectors, AI can also bring major improvements for local authorities. To discuss the potential benefits, risks and challenges of authorities utilising artificial intelligence, Kent County Council’s Fil Kamps joined host Dan Benn for the latest episode of the PSE Podcast.Discussing some of the benefits of AI for the public sector, especially when it comes to productivity and efficiency which has been a hot topic in recent months, Fil said:“There’s a number of benefits to the customers and residents of these organisations… the end users will benefit. I think the primary way they’ll feel it is actually not the most obvious; it’s the changes to backend processes that will improve delivery times against services, the processing of requests that come in.“AI is helping to improve and streamline a lot of those processes in the backend whilst keeping human decision making at its core.”Fil also touched upon the skills that the public sector workforce might need as it embraces AI, saying:“I think we started to see this shift in public sector workforces when Covid hit and everything went from being in person in the office, to being online and digital… That change in working practices really placed an emphasis on people’s ability to pick up technology and to have a decent level of digital literacy to be able to work in a public sector organisation.” To hear more from Fil about how organisations across the sector can use AI to drive major improvement, as well as some of challenges that may be faced along the AI journey, listen to the latest episode of the Public Sector Executive Podcast now. Hosted on Acast. See acast.com/privacy for more information.

Decision making is a crucial part of leading in any industry, never mind the public sector. With decisions being made that can have life changing consequences for entire communities it is vital that leaders are accountable, able to make decisions under pressure, and able to foresee the challenges that they might face in the future.To talk about making decisions under pressure, the journey that the organisation has been on, and his personal career, Northern Ireland Fire and Rescue Service’s Mark Smyth joined host Dan Benn on the latest episode of the Public Sector Executive Podcast.Talking about some of the challenges that the fire and rescue service faces over the course of the next year, Mark said: “There’s many major threats when you start to look at the national risk registers and you look at dealing with climate change. We’re getting more flooding, we’re getting longer periods of wetness. You’re starting to see the large wildfires and gorse fires that hit the Southeast of England last year.”Challenges don’t stop with climate change, however, as Mark expanded: “There’s challenges in and around the operational side of our culture and changing, that’s major for us. You’ll know that financially and under budget restraints that we have in the world we’re in now, there’s really big challenges around that, and providing the service that the public want with the limited financial resources we have.”To learn more about the type of training that is available for councillors, why it is so important, and the role that central government can play, listen to the newest episode of the Public Sector Executive Podcast. Hosted on Acast. See acast.com/privacy for more information.