Punk Rock HR

Andrew Norcross built NASA's website. He built the New York Times' website. He's been engineering the infrastructure of the internet for 20 years. Now he's building fences and painting houses in Florida, because AI ate his job and he refuses to be complicit in what replaced it. This is an episode about what happens when someone with real skill, real principles, and zero interest in using AI suddenly has no market for the thing they're best at. Norcross didn't rage-quit. He just stopped pretending the emperor has clothes. He watched an industry swap craftsmen for pattern-recognition machines, compared it directly to the 2008 subprime collapse, and walked away to do work with his hands until the inevitable correction comes. If you've ever wondered what integrity costs in a labor market that no longer rewards it, this conversation is for you. In this episode, you'll hear: How Norcross built the architecture for NASA.gov, the New York Times, GitHub, and Disney, and why that work has disappeared His direct experience with bad AI-generated code Why the AI investment bubble looks a lot like subprime mortgage lending, and why the math doesn't math His reminder that AI is not intelligent, it's a pattern-recognition machine, and why the word choice matters Why no machine will ever account for the chaos and unpredictability of human behavior His pivot to referral-only handyman work A frank conversation about college vs. trades Why he gave up on long-term career planning entirely Why going to sleep sore from physical labor feels better than putting money in the wrong pockets

Amari Leigh didn't plan any of this. She volunteered at sex worker charities and women's health organizations, sent her CV to every reproductive justice charity she could find, and stumbled into freelance virtual assistant (VA) work. Now she runs a global agency that's worked with over 100 businesses across 17 countries, all of them sex-positive and queer-affirming. Sex positivity is rooted in consent, body autonomy, and non-judgment. Amari makes the case that a more sex positive, queer-positive world could genuinely save lives and make us all more productive and humane in the process. If you've ever built a business around your values, wondered whether to stick it out with difficult people or just walk away, or wanted to hear someone talk plainly about censorship, shadow banning, and what it actually costs to work in stigmatized industries, this one's for you. In this episode, you'll hear: How Amari accidentally launched a VA agency while emailing every sex positive and queer-affirming charity she could find What running a sex positive, queer-affirming business actually looks like across 17 countries and 19 U.S. states How censorship and shadow banning target sexual health and reproductive justice content while harassment gets a pass Why your social media following is not an asset, and what is Her honest answer on whether she'd try to educate a bigoted coworker (spoiler: absolutely not) Why a sex positive, queer-positive world would reduce unintended pregnancies, maternal deaths, and pressure on the foster care system

What actually helps people live longer, healthier lives? According to longevity expert Ken Stern, it’s not just diet, exercise, or the latest health trend. The biggest factor might surprise you: Your relationships. Ken Stern, author of Healthy to 100, joins Punk Rock HR to talk about what the longest-lived countries in the world are doing differently. Drawing from research and reporting in Japan, Singapore, Italy, Spain, and South Korea, Ken explains how social connection, community design, and policy shape how long (and how well) we live. In this episode, you’ll hear: Why loneliness is a serious health risk, comparable to smoking What the world’s longest-lived countries do differently than the United States How social connection impacts longevity more than diet or exercise Why the traditional life stages of school, work, and retirement were invented — and can be reinvented What Japan’s older workforce reveals about purpose and longevity How housing policy and urban design influence healthy aging Why the future of work will require rethinking retirement How communities and public policy shape how long we live

Ashley Herd, founder and CEO of Manager Method and co-host of HR Besties, joins Punk Rock HR to talk about what it actually takes to lead people well. A lawyer turned HR executive, Ashley shares how mentorship, recognition, and practical judgment shape better managers — and why “common sense” leadership isn’t common at all. If you manage people, support managers in HR, or sit in the C-suite and want employees to function like humans instead of headcount, this conversation is for you. In this episode, you’ll hear: Why mentors can sit anywhere on the org chart — including below you The hidden human cost of how and when we terminate employees Why recognition isn’t “fluffy” — it’s fuel How Ashley’s Pause–Consider–Act framework changes everyday decisions What HR Besties gets right about nuance in the profession Why managers must stop thinking about people as spreadsheets

Scott Stratten, speaker and author joins Punk Rock HR to talk about the hype, fear, and noise around AI in HR. Instead of focusing on tools, he asks why they exist in the first place and what they mean for the future of work. From AI bots in interviews to the risk of HR jobs disappearing in the next 24 months, Scott brings the truth. He calls for the act of slowing down, asking better questions, and remembering that HR’s role is to defend humanity at work. In this episode, you’ll hear: Why interviews with AI bots are dehumanizing for candidates The biggest red flags HR should watch for with AI adoption How “efficiency” is often a cover for economic cruelty Why HR jobs may vanish in 24–36 months without reinvention What a pre-mortem can teach us about slowing down AI adoption How referrals and relationships still drive most hiring Why universal basic income is entering the conversation The true value of HR: advocacy and human connection

Blair Whitman, VP of Client Success at Homethrive, joins Punk Rock HR to talk about the stigma around caregiving, why it’s a workforce issue, and how companies can move beyond performative support. From personal caregiving stories to the ROI of real benefits, Blair shares how employers can create cultures that support both productivity and compassion. In this episode, you’ll hear: Why many people don’t identify as caregivers and why it matters How caregiving impacts careers, especially for women What managers can do to support employees under strain The difference between EAPs and deeper caregiving support How caregiving benefits deliver real ROI for companies Why including men in the caregiving conversation is essential The unexpected joy and beauty that come with caregiving

Facing a brain tumor and navigating menopause were not challenges Christine Muldoon ever anticipated would redefine her role as a leader and a woman. Her story is a powerful testament to the resilience and empathy that arise from confronting personal health challenges head-on. On this episode of the Punk Rock HR Podcast, Christine, Senior Vice President of Marketing and Strategy at WebMD Health Services, offers an intimate look at her journey toward well-being, highlighting the importance of self-care and robust support systems both at home and in the workplace. As societal expectations shift, so too does the landscape of workplace well-being. Christine and Laurie explore the evolving strategies that now prioritize an employee's mental and emotional health in tandem with physical well-being. Christine's commitment to breaking down the stigma around menopause in the professional world is both inspiring and necessary, as she shares her vision for a more inclusive and understanding approach to women's health issues at work. Her insight is a reminder of the vital role organizations play in nurturing an environment where all employees feel valued and supported. At the heart of the conversation is a call to action for organizations to create a culture of well-being that extends beyond mere programs. Christine details how WebMD Health Services is leading the charge with personalized initiatives like WebMD One, which seamlessly incorporates health coaching and wellness challenges to build a sense of community and connection among employees. By sharing success stories and emphasizing the need for open dialogue, Christine and Laurie hope to inspire a movement toward workplaces where well-being isn't just an afterthought but a cornerstone of daily operations. In this episode, you will hear: Christine Muldoon's personal journey with a brain tumor and menopause, and its impact on her leadership style and well-being focus Evolution of workplace well-being strategies, emphasizing mental, emotional, and caregiving support Importance of creating a supportive and inclusive work culture that addresses women's health issues, like menopause WebMD Health Services' initiatives, such as WebMD One, to foster community and connection through personalized well-being programs Role of health coaching and digital tools in enhancing employee wellness and setting personalized health goals Breaking the stigma of menopause in the workplace and promoting open dialogue and education Empowering organizations to integrate well-being into their culture beyond mere programs, enhancing productivity and employee satisfaction Resources from this Episode WebMD Health Services: https://www.webmdhealthservices.com/ 4 Ways To Support Women’s Well-Being at Work: www.webmdhealthservices.com/resources/tip-sheets/4-ways-to-support-womens-well-being-at-work Christine Muldoon on LinkedIn: www.linkedin.com/in/christine-muldoon-0417525 WebMD Health Services Podcasts: www.webmdhealthservices.com/podcasts Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.

Have you ever wondered what differentiates a skilled moderator from a polished keynote speaker? On this episode of the Punk Rock HR Podcast, join Laurie as she unpacks her recent experiences navigating the challenging art of moderating panels. Unlike delivering a keynote, which thrives on preparation and repetition, moderating requires a balance of research, adaptability, and quick thinking. Laurie guides you through the intricacies of steering dynamic conversations, from understanding the nuances of your panelists to maintaining an engaging flow that captivates the audience. Laurie shares advice on preparation techniques, connecting with your panelists, and responding to the curveballs that inevitably come your way. It is crucial to embrace a flexible approach and anticipate potential challenges with a strategic premortem to create memorable experiences that resonate with your audience. In this episode, you will hear: Contrasting panel moderation with keynote speaking: preparation vs. spontaneity Importance of deep topic and panelist knowledge for successful moderation Key strategies: optimal panel size, session duration, and engaging opening questions The role of a moderator in guiding dynamic and memorable discussions Tips for preparation: conducting a premortem and rehearsing flow Resources from this Episode Glennon Doyle: momastery.com/blog/about-glennon Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.

Laurie's chaotic upbringing taught survival. Resilience revealed her true path. In this episode of the Punk Rock HR Podcast, Laurie draws inspiration from her unique journey and explores the balance between knowing when to offer help and when silence is the greatest gift. Motivated by Oprah Winfrey's thought-provoking question, "What do I owe people?", Laurie shares her insights, challenges the status quo, and inspires others to reflect on their own journey. Laurie shares her story of overcoming a high Adverse Childhood Experiences (ACEs) score and turning adversity into significant personal and professional growth. Whether you're an HR professional, a leader, or someone curious about the raw truths of work and life, this episode is about finding purpose and resilience despite life's challenges. In this episode, you will hear: Navigating adversity and finding purpose in life and career, especially in HR Reflection on Oprah Winfrey's question, “What do I owe people?” Personal journey from a chaotic childhood to professional success The significance of resilience and transformation in personal growth Insights into the Adverse Childhood Experiences (ACES) scale and its impact Balancing self-leadership with knowing when to help or remain silent Challenges faced in the HR community and broader social issues Resources from this Episode Punk Rock HR Podcast: laurieruettimann.com/podcast ACES Test: https://www.npr.org/sections/health-shots/2015/03/02/387007941/take-the-ace-quiz-and-learn-what-it-does-and-doesnt-mean Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.

Could understanding autism help create more inclusive spaces—at work and in life? On this episode of Punk Rock HR, host Laurie Ruettimann talks with Dr. Lisa Scott, an assistant professor of psychology at Utah Tech University. Dr. Scott has spent her career teaching, practicing therapy, consulting with businesses, focusing on important topics like autism and neurodiversity. Together, they explore the concepts of autism, ADHD, and learning disabilities—what they mean, how they show up, and why understanding the nuances matters. Dr. Scott explains how a late-in-life autism diagnosis can be life-changing, not just for self-acceptance but for navigating professional spaces. She and Laurie discuss how most workplaces are designed for neurotypical and non-autistic employees and what needs to change—from better management strategies to seeing accommodations as a way to unlock talent rather than a “compliance issue.” They also examine the rising trend of women, particularly in midlife, self-diagnosing autism and how social media has played a role in raising awareness. At the heart of their conversation is a simple idea: curiosity and empathy create better workplaces and stronger communities. Dr. Scott challenges listeners to rethink neurodiversity not as a problem to fix or work around, but as a perspective to embrace. This episode offers fresh insights and practical takeaways for anyone looking to build a more inclusive workplace. In this episode, you will hear: What neurodiversity really means beyond the buzzwords How an autism diagnosis can shift someone’s career and life Why flexible work isn’t just beneficial—it’s essential The connection between self-diagnosis, social media, and late autism discoveries in women What companies—especially in tech—can do to better support neurodivergent employees Resources from this Episode Dr. Lisa Scott, Psychology Today: www.psychologytoday.com/us/therapists/lisa-scott-saint-george-ut/1152464 Connect with Dr. Scott on LinkedIn: www.linkedin.com/in/lisa-scott-b3aa50100 Dr. Scott on Instagram: www.instagram.com/dr_everybrain/# Follow and Review: If you haven’t yet, we’d love for you to follow us. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Powered by the WRKdefined Podcast Network.

After a life-changing DUI arrest, Cassandra Worthy discovered the power of self-awareness and authenticity. She transformed her struggle with alcohol dependency into a journey of personal growth and resilience, channeling her experiences into a successful career in change management. On this episode of the Punk Rock HR Podcast, Cassandra opens up about the crossroads of personal and professional transformation, sharing how embracing her queer identity and overcoming challenges fueled her passion for guiding organizations through change. Cassandra Worthy is the innovative force behind Change Enthusiasm Global. She brings her unique perspective on emotional waste and its impact on organizations. As a former chemical engineer who navigated the turbulence of multi-billion-dollar acquisitions, Cassandra knows firsthand that mindset trumps strategy when it comes to change. She reveals how recognizing and harnessing emotions can catalyze transformation, offering insights into the dynamic, nonlinear change growth cycle that revolutionizes traditional approaches to change management. Change management takes on a new meaning as we explore the crucial role of mindset in adopting technological advancements like AI. Cassandra shares practical exercises from her book “Change Enthusiasm: How to Harness the Power of Emotion for Leadership and Success,” empowering leaders to enhance their organizations' readiness for change. Learn how fostering a culture of curiosity and enthusiasm can elevate your team's potential, especially in challenging times such as layoffs, and discover how embracing emotions and building trust can transform your leadership approach. In this episode, you will hear: Cassandra Worthy's path from a DUI arrest to a change management and advocacy career Introduction to Change Enthusiasm, a method using emotions as catalysts for transformation Mindset over strategy in successful change management Modernizing change leadership with a dynamic, nonlinear growth cycle The role of emotional agility and self-awareness in navigating personal and professional transformations Importance of mindset in adopting AI and technological advancements Practical exercises and insights from Cassandra's book, “Change Enthusiasm: How to Harness the Power of Emotion for Leadership and Success” Resources from this Episode Cassandra Worthy on LinkedIn: www.linkedin.com/in/cassandraworthy Cassandra’s website: cassandraworthy.com The Change Growth Accelerator Experience: go.changeenthusiasmglobal.com/growth-accelerator Get the “Change Enthusiasm” book: amzn.to/3WCNiKU Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.

In this episode of the Punk Rock HR Podcast, visionary entrepreneur Robert Glazer joins Laurie to discuss fixing the two-week notice that most people give their bosses when they quit. Known for founding Acceleration Partners, Robert brings a wealth of experience to our discussion, sharing his passion for nurturing work environments that foster growth and inspiration. He reveals the vital role of mentorship and how effective leadership at home can translate to success in the workplace, offering a holistic approach to development that transcends traditional boundaries. We explore the delicate balance between maintaining high standards and managing workplace underperformance, emphasizing empathy and support over blame. The conversation highlights systemic issues such as the restrictive link between U.S. healthcare and employment and the complex web of state employment laws. Through these discussions, we advocate for reforms that would benefit businesses and employees alike, revealing the disparities these challenges create, especially for small businesses. Amid these challenges, we focus on strategies for successful employee transitions and positive exits, drawing lessons from companies like McKinsey. We illustrate how organizations can maintain a thriving culture and prepare for success through effective preparation and open communication. This episode offers practical advice and invites listeners to rethink traditional leadership and organizational growth approaches. In this episode, you will hear: Robert Glazer’s insights on leadership's impact on personal and professional growth Emphasis on the importance of mentorship and creating nurturing work environments Managing workplace underperformance with empathy and high standards Exploration of systemic issues like the U.S. healthcare-employment link and state employment laws Strategies for successful employee transitions and fostering positive exits The significance of preparation in public speaking and business scenarios Introduction to the “Rethinking Two Weeks’ Notice” concept for improved employer-employee relations Resources from this Episode Robert Glazer’s website: robertglazer.com Connect with Robert on LinkedIn: www.linkedin.com/in/glazer Rethinking Two Weeks’ Notice book: amzn.to/4gRlKJy Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.

What if the key to transforming your organization lies hidden within the voices of those you might be overlooking? In this episode of Punk Rock HR, John Frehse, a leader in global labor strategies at Ankura, is Laurie’s guest. Dressed to impress for the Journalism Freedom Awards, John brings a wealth of experience and a tuxedo to our discussion on the critical role of aligning labor strategies with both employee and organizational needs. From tackling employee burnout to navigating the complexities of financial distress and rapid growth, John shares actionable insights that promise to reshape how we think about workforce engagement. Throughout our conversation, we spotlight the unsung heroes of society—frontline workers. Often undervalued despite their pivotal roles, these workers hold the potential for enhanced performance and recognition when they feel truly heard. With anecdotes from factory floors and reflections on the journey from finance to labor consulting, we challenge the status quo and echo Viola Davis's call for appreciation of all workers. We question the entrenched perceptions that leave frontline workers in the shadows and explore the ripple effect of listening and acknowledgment in driving positive change. Laurie and John’s conversation uncovers the challenges facing today's HR professionals in a world of evolving workforce management, where personal experiences meet broader economic policies and social justice issues. We explore the tension between corporate values and business realities, encouraging HR leaders to step into the fray and wield their power through genuine listening. With humor and camaraderie, we wrap up by reminiscing about workplace banter and friendship, illustrating how authentic connections can shape our careers and organizations. Join us for a candid episode filled with laughter, gratitude, and a shared vision for a more inclusive and dynamic workforce. In this episode, you will hear: Discussion on labor strategies and improving workforce conditions with John Frehse Exploration of the critical role and recognition of frontline workers Insights into balancing company needs with employee well-being to reduce burnout Analysis of the interplay between economic policies, social justice, and workforce management Examination of the transformative power of listening and acknowledgment in workplaces Candid reflections on societal perceptions and undervaluation of frontline workers Consideration of corporate authenticity and the impact of humor and friendship on workplace dynamics Resources from this Episode Ankura: ankura.com/experts-and-advisors/john-frehse Connect with John Frehse on LinkedIn: www.linkedin.com/in/johnfrehse Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. Powered by the WRKdefined Podcast Network.