Episode 173: Why I never fill out customer satisfaction surveys
From Rapid Idea Improvement by Bart Vanderhaegen
October 20, 2025 · 8 min
About this episode
The episode discusses the drawbacks of customer satisfaction surveys and presents an alternative approach.
Some thoughts about the use of Customer Satisfaction surveys. Plus an alternative. Also check us out at: https://rapidideaimprovement.com
People in this episode
Host: Bart Vanderhaegen
Topics covered
- customer satisfaction
- surveys
- business feedback
- alternative methods
- customer experience
Keywords
- customer satisfaction
- surveys
- business
- feedback
- customer experience
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