REB Podcast Network

Property management isn't a back-office function. It's a high-value asset business treated like admin. That needs to change. On The Property Management Excellence (PMX) Podcast, Alex Whitlock sits down with Tom Panos to break down why most property managers are still operating reactively, and what happens when you start thinking like a top sales agent instead. The legacy model is simple. Sales teams lead. Property managers follow. However, this mindset is costing agencies trust, efficiency, and market share. From weak onboarding to poor landlord education and missed opportunities with technology, the episode exposes why so many property management relationships start off on the wrong foot, and stay there. Panos is blunt: if property managers don't start leading conversations, setting expectations, and acting like asset managers, landlords will keep seeing them as a cost, not a partner. Too many agencies still underplay their most valuable asset, the rent roll.

Borrowing power is no longer decided at the bank – it's being quietly shaped by AI, spending habits, and financial behaviour long before investors ever apply for a loan. On a special crossover episode of Real Estate Business (REB) Podcast and How I Met My Broker, hosts Liam Garman and Hung Chuy sit down with Andrew Morello, winner of The Apprentice Australia, to discuss how artificial intelligence (AI) is reshaping the way investors build, protect, and lose borrowing capacity in today's market. Morello reveals that what used to take weeks of planning and analysis can now be done in hours, with AI accelerating everything from strategy development to financial modelling – giving some investors a serious speed advantage. The discussion also highlights a growing shift in lending, where AI and open banking tools are enabling lenders to delve deeper into real spending behaviour, meaning small financial habits can now directly influence borrowing outcomes. Chuy and Morello warn that property investors who ignore this shift risk falling behind, as borrowing power becomes less about income alone and more about how intelligently finances are structured and managed. Ultimately, the trio shows a new reality for investors: AI isn't just a tool for efficiency – it's becoming a gatekeeper to finance and growth. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

With tighter scrutiny on the property market, traditional buyer's agent strategies could be turned upside down. Will the sector keep booming, or is a brutal consolidation now underway? On this week's episode of Property Buzz, Phil Tarrant and Liam Garman unpack the inaugural Australian Buyers Agent Awards, a landmark event that brought together nearly 500 of the nation's top buyer's agents and set a new benchmark for credibility, structure, and accountability. The hosts also dig into the growing consolidation wave, with smaller agencies struggling to survive and many now being absorbed into larger, corporatised networks, shifting the sector nationwide. And finally, the big question: should buyer's agents be required to have real property investment experience before advising clients? In an increasingly complex market, credibility may no longer be optional – it could be the difference between trust and risk.

From investor confidence erosion to a class war between landlords and tenants, Phil Tarrant and Liam Garman break down all the news coming out of Australia's property market. In this episode of Property Buzz, Tarrant and Garman examine the forces reshaping the market – from investor fatigue in Victoria to the broader economic risks tied to housing affordability. The pair highlight growing concern among investors, particularly in Victoria, where tightening compliance and policy settings are dampening confidence. Tarrant pushes back against what he sees as a "class war" narrative between tenants and landlords, arguing the two are fundamentally linked and that this framing risks distorting policy decisions. The co-host also introduces the idea of a "property investment clock", arguing that cumulative changes – tax, compliance, and rising costs – are steadily eroding the viability of investing, saying that if conditions worsen, the market could face an investor exodus, reducing rental stock and intensifying Australia's housing shortage.

What happens when a former football hopeful stumbles into real estate and decides to ignore the industry rulebook? You get one of Melbourne's fastest-growing property management success stories. On The Property Management Excellence (PMX) Podcast, H & B Real Estate director Tim Harris shares the unfiltered story behind one of Melbourne's most remarkable rent roll growth journeys, scaling from 120 properties to nearly 1,000 in just a few years through acquisitions and a refusal to treat property management as secondary to sales. From stumbling into real estate after sport, to finding the right business partner, navigating his first white-knuckle acquisition, and building a team culture that puts people before profit, Harris shares the explosive journey. He also gets candid about what investors actually want, why pipe dreams kill client relationships, and what it really takes to scale a next-gen agency in one of Australia's most competitive markets. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

What does it actually take to lead a major real estate network in one of Australia's most dynamic markets? Award-winning offices. A focus on people over process. And a CEO who believes trust and transparency aren't optional. On the REB Podcast, Barry Plant CEO Lisa Pennell joins deputy editor Emilie Lauer to share the story behind REB's back-to-back Major Network of the Year. Pennell reflects on the dedication and collaboration that underpin the network's success, revealing how a culture of shared achievement and ethical leadership drives both growth and resilience. She also outlines Barry Plant's strategic approach to navigating upcoming anti-money laundering (AML) compliance, rising living costs, and a rapidly evolving Victorian property market. From fostering trust in an industry where it's often in short supply to making technology work for people rather than replace them, Pennell explains how Barry Plant balances innovation with human values. She offers insights on regulatory shifts, building sustainable growth, and why a strong moral compass is the foundation of real estate leadership. Enjoy the podcast, The REB team Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Most Australians think the Middle East conflict is someone else's problem. They're wrong. In this special crossover episode of the REB Podcast, Phil Tarrant, Major General (Ret'd) Dr Marcus Thompson, and real estate heavyweight Tom Panos ask the question nobody in property is talking about: what happens to Australian housing when the world catches fire? From fuel prices and inflation to construction costs, rents, and investor confidence, this is the most direct conversation yet about how a war thousands of kilometres away could hit your mortgage, your portfolio, and your suburb. They break down why resilience, cash buffers, and a long-term mindset matter more than ever, and how the current environment could actually create opportunity for those who stay disciplined. Don't look away. This one's closer to home than you think. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of The Property Management Excellence (PMX) Podcast, host Alex Whitlock speaks with Managed's key account manager Mignon Ahrns and customer success team leader Bairave Jeyasothy about how technology is reshaping the property management industry. The guests explore how automation, owner portals, and task-based workflows are reshaping property managers' daily work, giving owners real-time visibility into payments, maintenance, and leases while easing administrative burdens. The episode also examines operational pressures: from trust account reconciliations to constant emails and calls, and how automation lets agencies redirect focus from manual tasks to client relationships and business growth. Finally, the discussion looks at the industry's evolution. With new entrants from sales and accounting, and agencies embracing automation, property management is becoming a more strategic, tech-driven profession. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of the REB Podcast, deputy editor Emilie Lauer speaks with Laing+Simmons head of people and growth Jacqui Barnes about the changing dynamics for women across the property industry. The discussion explores how women are now increasingly moving into sales and leadership roles, although challenges such as gender bias and sexual harassment still persist, particularly for those early in their careers. Barnes argues that stronger leadership development is critical for the sector, as many agency leaders are former high-performing sales agents who have not received formal leadership training. The conversation also examines how many successful female agents thrive through relationship-driven prospecting, referrals, and community networks rather than traditional cold-calling approaches. Barnes concludes by outlining the importance of building supportive networks and gathering better industry data, discussing her new survey designed to understand the barriers and opportunities shaping women's careers in real estate. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of the REB Podcast, deputy editor Emilie Lauer sits down with Dr Diaswati Mardiasmo, chief economist at PRD, to discuss how real estate agents can harness data to grow their footprint. Dr Mardiasmo unpacks how the explosion of accessible data has changed the balance of power between agents and consumers. Where market intelligence once came from industry knowledge, buyers and sellers now arrive armed with Google searches, artificial intelligence (AI) tools, and price trackers – meaning you need to be more accurate than ever. The discussion examines how agents can differentiate themselves in a data-saturated market, with Mardiasmo arguing that value now lies in interpretation, crafting clear and credible narratives. The episode also dives into the risks of oversimplification, the importance of data literacy across agencies, and why business data is critical for smarter resourcing and competitive strategy. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of the REB Podcast, editor Liam Garman sits down with DiJones CEO Dean Mackie and COO Brent May to explore what it takes to be the "agent of tomorrow" and how you can thrive in the rapidly evolving real estate market. They discuss the speed of industry changes, from anti-money laundering and counter-terrorism financing (AML/CTF) reforms and Office of the Australian Information Commissioner (OAIC) compliance to the disruptive impact of generative AI, and how top agents can balance innovation with the human connection. Mackie explains the philosophy behind agents needing to "unlearn" outdated habits, while May reveals how enhanced databasing must form a key centrepiece of the agent's strategy – allowing them to find buyers before going to market. The conversation turns to how competition is reshaping commission structure and the role of technology in marketing and property discovery, providing a pragmatic roadmap for agents and leaders navigating digital transformation and market consolidation. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of the REB Podcast, editor Liam Garman sits down with Sean Hanneberry, CEO of Professionals, for a candid conversation about leadership, culture, and steering a national network through a once-in-a-generation brand transformation. Hanneberry reflects on leading one of Australia's most recognisable real estate brands through a major rebrand in 2025, unpacking the realities of rolling out change across a vast membership base – and the challenges that inevitably come with it. He shares what it takes to modernise a legacy brand without losing the trust of the people who built it. The discussion explores the tension between innovation and stability, particularly when it comes to proptech adoption. Hanneberry offers a pragmatic view on why not every new solution is worth the disruption, how network leaders should assess risk, and why members should never feel like guinea pigs in the pursuit of progress. Hanneberry also dives deep into leadership within a membership model, revealing how democratic decision-making, playing to people's strengths, and elevating diverse voices can drive cohesion in an industry often dominated by individualism and ego. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In this episode of The Property Management Excellence (PMX) Podcast, REB's Alex Whitlock sits down with Nick Georges, industry veteran and director of growth at the Wingman Group, to explore how innovation, relationships, and strategic thinking are reshaping property management. Whitlock and Georges unpack the widening gap between traditional approaches and next-gen operators, the influx of professionals from adjacent industries, and why tech-enabled, proactive property managers are becoming essential partners for investors. They reveal how property managers can add real value, beyond rent collection and maintenance, by aligning with owner goals, identifying investment opportunities, and maintaining regular, strategic communication. They also discuss how thoughtful, relationship-driven approaches can transform a rent roll into a scalable, saleable asset, and why those who embrace innovation are best positioned to thrive. The conversation also highlights the emerging "next-gen agency" model, the power of ecosystems within real estate offices, and practical ways to leverage teams, offshoring, and technology to maximise growth and retention.