Behind the Scenes of Service | Reinventing Beauty Podcast Episode 7
From Reinventing Beauty by Nicole & Charles Gillick
July 14, 2025 · 31 min
About this episode
This episode features Joshua Sturma discussing the parallels between the beauty industry and hospitality, sharing insights on entrepreneurship and client relationships.
In this episode of Reinventing Beauty, we sit down with Joshua Sturma—owner of Hatch'd STL and one of South City's favorite brunch spots—to talk about the unexpected parallels between the beauty industry and hospitality. Josh shares his journey from working in restaurants at 15 to becoming a local small business owner known for both incredible food and a warm, people-first approach. We dive into the realities of entrepreneurship, building loyal clientele, leading a team, and the power of showing up as the face of your brand—whether you're behind the chair or behind the line. Whether you're a salon owner, stylist, restaurant lover, or small business dreamer, this episode is full of insight, laughs, and real talk. If you're a small biz owner or just love a good story, this one's for you. #ReinventingBeautyPodcast #StLouisEats #SmallBusinessStories #Hatch'dSTL #SalonService #Hospitality #SupportLocalSTL #BeautyIndustryTalks #Hairdressers #STLRestaurants #BluaColorSalon
People in this episode
Hosts: Nicole Gillick, Charles Gillick
Guest: Joshua Sturma
Topics covered
- beauty industry
- hospitality
- entrepreneurship
- small business
- clientele building
- team leadership
Keywords
- beauty
- hospitality
- entrepreneurship
- small business
- clientele
- team leadership
- brunch
- local business
- service
Mentioned in this episode
Organizations: Hatch'd STL, BluaColorSalon
Places: South City
More episodes of Reinventing Beauty
- From Struggle to Breakthrough | Reinventing Beauty Podcast Episode 11 · March 20, 2026 · 29 min
- Saved by Your Stylist · February 14, 2026 · 34 min
- Hospitality in Salons: Why Guest Experience Is Everything | Reinventing Beauty Podcast Episode 10 · November 28, 2025 · 33 min
- Hospitality in Salons: How to Elevate Team & Guest Experiences | Reinventing Beauty Podcast Episode 9 · September 10, 2025 · 43 min
- From Apprentice to Educator | Reinventing Beauty Podcast Episode 8 · August 4, 2025 · 27 min
- Wellness in Business | Reinventing Beauty Podcast Episode 6 · June 5, 2025 · 22 min
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