Resale Therapy

Sometimes, the key to reigniting your reselling business is not a new strategy, but a simple shift in perspective. In this candid episode, Hannah and Kendall open up about their recent struggles with motivation, inventory hurdles, and the overwhelming demands of running a thriving resale empire—all while offering an unexpected remedy: prioritizing self-care and acts of kindness. Discover how a small gesture can break you out of a slump and realign your mindset.We break down real-life stories of burnout, including the chaotic office lock-ins, thrifting adventures across Salt Lake City, and the highs and lows of managing virtual assistants and listing tools like Nifty AI. You'll learn specific tactics for managing inventory efficiently, using AI to streamline listings, and navigating the complexities of platforms like ThreadUp and Depop. Whether you're feeling stuck in a sales rut or overwhelmed by the mountain of unlisted items, this episode offers practical advice to help you regain clarity and motivation.You’ll discover: how to reframe inventory shrinkage as a manageable strategy, the secret brands and categories that perform well on ThreadUp, and how small acts of selfless kindness can lift your spirits even during the busiest days. Kendall shares insights on building a reseller business that’s sustainable rather than draining, while Hannah emphasizes the importance of taking breaks and practicing gratitude when things feel overwhelming.This episode is perfect for resellers feeling stuck, burnout, or just looking for a fresh dose of motivation. If you’re tired of the hustle without seeing the results, or if you're ready to embrace a more balanced approach to your business and mental health, this conversation is your blueprint for resilience and renewal.Join us for a down-to-earth discussion about the realities of reselling—because sometimes, the best growth comes from stepping back, doing good for others, and trusting that the next success is just around the corner.[Character count: 2,850/4,000]Why this works: This episode hooks listeners with the promise of transformative mindset shifts, blending storytelling with actionable tips. It appeals directly to overwhelmed resellers craving practical solutions and emotional reassurance, encouraging them to press play for guidance and reassurance in challenging times.

Most resellers are missing out on a huge summer opportunity — but not you. Kendall and Hannah share exactly when and how to capitalize on trending spring and summer styles of 2026 before everyone else does. Don’t let the season slip away—learn the secret bolo brands, styling hacks, and keywords that will have your inventory flying off the shelves. In this episode, discover the hottest spring and summer trends, from Bermuda shorts to vibrant colors like chartreuse and citrus yellows, plus how to spot and resell resort wear brands like Kenny Flowers and Lily Pulitzer. Kendall breaks down the top bread-and-butter bathing brands, including J.Crew and Aerie, revealing how to spot undervalued gems at yard sales, thrift stores, and estate sales. She shares her insider tips on how to attract buyers with keywords like garden party, wedding guest, and festival – content that captures the essence of seasonal shopping and drives traffic to your listings.We also explore proven strategies for overcoming the summer slowdown: exclusive discounts, curated sales events, and targeted newsletters that convert interest into sales — all without spending hours. Learn how to automate offers on eBay, run effective closet clear-outs, and leverage influencer-inspired accessories like raffia bags and satin shorts to boost your sales. Kendall and Hannah's sourcing insights reveal what categories are thriving, from men's polos to women's sandals, giving you the data-driven edge to shop smarter.This episode is perfect for seasoned resellers and newcomers alike who want to maximize summer sales, stay ahead of trends, and turn seasonal shifts into profit. Whether you're sourcing at thrift stores or optimizing your listings, you'll leave with a clear action plan to boost your bottom line. Stay tuned for the upcoming interview on maximizing ThreadUp payouts — a game changer for online entrepreneurs ready to scale.If you're serious about summer reselling, this is your go-to episode. Get ready to outshine the competition and make this season your most profitable yet.

This episode delves into the world of consignment, exploring the highs and lows, client responsibilities, and the process of acquiring and managing consignment clients. It also touches on the challenges of item selection, pricing, and client communication, providing valuable insights into the consignment process and the expectations involved. The conversation covers the journey of starting out in reselling, building confidence, overcoming perfectionism and fear, the power of social media and advertising, and embracing competition and sharing knowledge. Key takeaways include the importance of telling people what you do and reaching out to someone by sending a message.Takeaways* Consignment process and challenges* Client communication and expectations Telling people what you do is crucial* Reaching out to someone and sending a message is importantChapters* 00:00 Introduction to Consignment* 08:32 Responsibilities and Emotional Ties* 15:22 Client Acquisition and Outreach* 21:48 Item Selection and Pricing* 28:47 Consignment Process and Client Communication* 37:45 Starting Out in Reselling* 55:38 The Power of Social Media and Advertising* 01:03:02 Embracing Competition and Sharing Knowledge

In episode 11 we cover topics related to comparison culture, imposter syndrome, and the impact of social media on self-perception. It delves into the challenges of setting and achieving goals, the influence of financial success on self-worth, and the complexities of transparency and authenticity in content creation. The discussion also explores the nuances of comparison, the role of inspiration, and the thrill of the hunt in the context of reselling and thrift shopping. The conversation covers the themes of balancing content creation and work, the impact of comparison and imposter syndrome, and the vulnerability of starting new ventures. It also emphasizes the importance of sitting with feelings of jealousy, understanding them, and choosing someone to root for.Takeaways* Comparison culture can lead to feelings of inadequacy and self-doubt.* Inspiration and healthy challenges can be positive outcomes of comparison.* Transparency in content creation may not always provide the full picture of an individual's circumstances. Balancing content creation and work* Impact of comparison and imposter syndrome* Vulnerability of starting new venturesChapters* 00:00 Highs and Lows of Reselling* 15:55 Comparison Culture and Self-Perception* 31:00 Balancing Content Creation and Work* 45:06 Impact of Comparison and Imposter Syndrome* 51:05 Vulnerability of Starting New Ventures

SummaryThe conversation covers the highs and lows of reselling, reselling terminology, strategies for managing inventory and pricing, average sale price, and buy-sell-trade stores. It also delves into the concept of the death pile and money pile, as well as the process of closet clear out on Poshmark. The conversation covers the topics of understanding Poshmark sales, sourcing and inventory, bundling items, and tools for reselling. It delves into the details of Poshmark sales and discounts, thrifting and retail arbitrage, creating bundles on Poshmark, cross-listing, reseller spreadsheets, mileage tracking, content creation tools, and tax professionals for resellers. The takeaways include the importance of sourcing for inventory and bundling items for sale.Takeaways* Understanding reselling terminology* Strategies for managing inventory and pricing Sourcing for inventory* Bundling items for saleChapters* 00:00 Cost of Goods and Closet Clear Out* 28:58 Tools for Reselling

In this week's episode, we answer your questions and share our highest sales to date. We also cover updates and changes on eBay, Depop, and Poshmark, including fee increases, return policies, layoffs, and webinars. It also discusses the impact of eBay's acquisition of Depop, the introduction of a return guarantee service on Poshmark, and the requirement to add the country of origin for listed items on eBay. The conversation concludes with a review of top sales and a discussion of the new app experience webinar on Poshmark. The conversation delves into the motivations behind building a reselling business, emphasizing the pursuit of personal freedom over financial success. It also explores favorite brands, selling strategies, and the use of cross-listing apps for efficiency and growth.TakeawayseBay's acquisition of Depop has led to a fee increase for boosting items on the platform.Poshmark has introduced a new return guarantee service, but there are issues with the return window for luxury items.eBay has implemented a requirement to add the country of origin for listed items, impacting international orders.eBay has conducted layoffs, raising questions about the company's performance and future direction. Freedom over financial successExploring cross-listing apps for efficiency and growthChapters00:00 Top Sales and Conclusion39:39 Favorite Brands and Selling Strategies45:03 Shopping and Cross-Listing

In this episode, Hannah and Kendall share their insights and experiences to help fellow resellers grow more intentionally and efficiently. From inventory management to sourcing strategies, they highlight key lessons that can save you time, money, and frustration.Main Topics Covered:Building a systematic inventory process with SKUs and organizationThe importance of research and understanding comps before purchasingHow cross-listing apps like Vendoo and Nifty can elevate your businessOptimizing shipping strategies and policies on eBaySetting realistic goals and focusing on high-quality items over quantityThe value of repurposing tools like thermal printers and creating dedicated photo roomsShift in mindset around thrift shopping and sustainabilityHow to stay motivated and continuously improve your processVendoo Cross-Listing SoftwareNifty Cross-Listing & Automation ToolJason Hayes' Business SpreadsheeteBay's Listing Quality ReportsHow to Create Store Policies on eBayThermal Printers on AmazonHow to Organize Inventory with SKUsBest Camera for Product PhotographyCreating a Photo Room SetupSpreadsheets for Business TrackingeBay Listing Optimization TipsInstagramTikTokLinkedInTwitterTimestamps: 00:00 - Introduction: What we wish we knew earlier in reselling02:07 - Organizing inventory with SKUs and numbers05:25 - The impact of accepting returns on sales07:54 - eBay's acquisition of Depop — what it might mean12:00 - Cross-listing apps: Vendoo, Nifty, and automations16:17 - Live selling platforms and their addictiveness24:02 - Key brands and researching comps effectively28:56 - Inventory storage solutions and shelf organization36:58 - Investing in tools: Thermal printers and photo rooms44:34 - Photography setup and equipment recommendations55:38 - Financial tracking and business accounts62:12 - The importance of refreshing old listings and algorithm tips66:13 - Optimizing shipping costs and policies on eBay69:11 - Practical mindset shifts and staying motivated69:50 - Final encouragement: Do what feels manageable and grow steadilyRemember, small consistent steps lead to big results. Take one tip today and implement it — your reselling journey will thank you!

Hannah and Kendall discuss their highs and lows, including the anticipation of moving and slow sales. They then delve into thrift store etiquette, sharing their experiences and insights on navigating thrift stores, pricing strategies, and pet peeves. The conversation delves into the competitive nature of bin shopping, the impact on mental health, and store etiquette and challenges. It explores the emotional toll of competition, strategies for maintaining mental well-being, and the importance of choosing a positive work environment. Additionally, it addresses challenges with store pricing, pushy shoppers, store odor, and aisle etiquette. The conversation covers thrift store etiquette, networking and making connections, and the concept of seller circles and community meetups. It emphasizes the importance of leaving the thrift store better than you found it, building connections with other resellers, and participating in seller circles and community meetups to establish a community of resellers.TakeawaysAnticipation of moving and slow sales can be challenging for resellers.Thrift store etiquette involves navigating pricing strategies, pet peeves, and unique experiences. Maintaining mental well-being in a competitive environmentStrategies for dealing with pushy shoppers and store challenges Thrift store etiquette is important for creating a positive environment for both shoppers and employees.Networking and making connections with other resellers can lead to valuable opportunities and collaborations.Seller circles and community meetups provide a platform for resellers to connect, share knowledge, and build a supportive community.Chapters00:00 Highs and Lows22:00 The Bins: Competitive Environment39:10 Store Etiquette and Challenges46:38 Networking and Making Connections58:40 Seller Circles and Community MeetupsConnect with the Hosts:Podcast Instagram: @ResaleTherapyPodcastKendall’s eBay Store: ⁠https://ebay.us/m/WrhPhS⁠Kendall’s Poshmark Closet: ⁠https://poshmark.com/closet/stylesecondhand⁠Kendall’s Instagram: ⁠https://www.instagram.com/thestylesecondhand⁠Hannah’s eBay Store: https://ebay.us/m/cr8wtZHannah’s Poshmark Closet: https://posh.mk/uNvhpyDQs0bHannah’s Instagram: @raleighrethread

Welcome to "Resale Therapy," where hosts Hannah and Kendall dive into the highs and lows of the reselling world. Join us each week as we share personal stories, insights, and tips on navigating the ever-evolving landscape of secondhand fashion and home goods. Whether you're a seasoned reseller or just starting out, our candid conversations and weekly prescriptions will inspire and connect you with a community that understands the thrill of the thrift. Tune in for a mix of humor, heart, and hustle as we explore the art of reselling and the stories behind the finds.The conversation covers the introduction to Resale Therapy, the highs and lows of reselling, the challenges of balancing business and motherhood, direct listing on ThreadUp, and the process of starting a reselling business. The hosts also discuss the creation of a podcast and branding considerations. The conversation covers a range of topics including the creation of a podcast and Instagram account, challenges and considerations of self-employment, promoting secondhand shopping, branding and content creation, online reselling platforms, Instagram account management, entrepreneurial support and encouragement, podcast scheduling and planning, transition to full-time entrepreneurship, podcast recording and launch planning, entrepreneurial belief and self-confidence, thrifting and entrepreneurial desire, and future aspirations and opportunities. The conversation delves into the journey of transitioning to full-time reselling, the challenges and burnout experienced in the therapy career, and the dynamics of engaging with fellow resellers. It explores the expansion to other reselling platforms and the impact of burnout on personal and professional life. The rapid fire questions segment provides insights into the reselling experience and personal preferences.Takeaways- Reselling highs and lows- Direct listing on ThreadUp- Balancing business and motherhood- Starting a reselling business- Creating a podcast Entrepreneurial Journey- Thrifting and Reselling- Podcast Creation Entrepreneurship and reselling as a full-time gig- Challenges and burnout in the therapy careerChapters- 00:00 Starting a Reselling Business- 17:42 Online Reselling Platforms- 23:35 Entrepreneurial Belief and Self-Confidence- 32:26 The Journey to Full-Time Reselling- 41:10 Challenges in the Therapy Career- 47:42 Rapid Fire Questions and InsightsLinks to our stores: Hannah's eBay: Raleigh RethreadKendall's eBay: stylesecondhandHannah's Poshmark: raleighrethreadKendall's Poshmark: stylesecondhand