
Ombuds: Past and Present
From Resolutions: A Podcast About Dispute Resolution and Prevention by ABA Section of Dispute Resolution
October 8, 2025 · 38 min · Episode 35
About this episode
Larry Schooler discusses the history and future of the organizational ombuds with Drs. Shannon Burton and Loraleigh Keashly.
As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future, a remarkable compilation of history, stories, and analysis of this fascinating profession and facet of dispute resolution. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
People in this episode
Guests: Dr. Loraleigh Keashly, Dr. Shannon Burton
Topics covered
- dispute resolution
- organizational ombuds
- history
- education
- professional development
Keywords
- Ombuds Day
- The Organizational Ombuds
- history
- stories
- analysis
- dispute resolution profession
Mentioned in this episode
Products: The Organizational Ombuds: Foundations, Fundamentals & The Future
Books & works: The Organizational Ombuds: Foundations, Fundamentals & The Future
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