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On the show
From 11 epsHost
Recent guests
Recent episodes
How Andrew Rickabaugh Fled the "Apology Tour" to Build a Multi-Million Dollar Independent Restoration Brand
Jun 12, 2026
34m 40s
Systems, Leadership, and Letting Go: The Next Level for Restoration Owners with Toby Clem
Apr 24, 2026
37m 48s
Your Data Is Broken & Why AI Can't Save You "Yet," with Andrew Wirick of Docusketch
Apr 17, 2026
47m 55s
The Fundability Fix with Paul Childers: Build a Restoration Business Lenders Actually Want to Back
Apr 10, 2026
43m 19s
From Disney to Mold Remediation: Engineering 5-Star Service in a 1-Star Moment with Vance Morris
Apr 3, 2026
40m 39s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/12/26 | How Andrew Rickabaugh Fled the "Apology Tour" to Build a Multi-Million Dollar Independent Restoration Brand✨ | entrepreneurshiprestoration industry+3 | Andrew Rickabaugh | Rick and Ball RestorationOne Tom Plumber | Huntsville, Alabama | restorationentrepreneurship+3 | — | 34m 40s | |
| 4/24/26 | Systems, Leadership, and Letting Go: The Next Level for Restoration Owners with Toby Clem✨ | business growthleadership+3 | Toby Clem | Restoration Advisers | — | restoration companybusiness systems+3 | — | 37m 48s | |
| 4/17/26 | Your Data Is Broken & Why AI Can't Save You "Yet," with Andrew Wirick of Docusketch✨ | data fragmentationfield tech+3 | Andrew Wirick | DocuSketch | — | data problemfield data+4 | — | 47m 55s | |
| 4/10/26 | The Fundability Fix with Paul Childers: Build a Restoration Business Lenders Actually Want to Back✨ | business structurefinancing+4 | Paul Childers | Blue Sky Biz Solutions | — | restoration businessfinancing+5 | — | 43m 19s | |
| 4/3/26 | From Disney to Mold Remediation: Engineering 5-Star Service in a 1-Star Moment with Vance Morris✨ | customer experienceservice delivery+3 | Vance Morris | DisneyDeliver Service Now+1 | — | customer experienceservice delivery+5 | — | 40m 39s | |
| 3/27/26 | Building a Restoration Business That Runs Without You with Toby Clem of Restoration Advisers✨ | business growthleadership+3 | Toby Clem | Restoration Advisers | — | restoration businessgrowth ceiling+3 | — | 51m 14s | |
| 3/20/26 | Stop Doing Everything: The Leadership Shift That Scales Restoration Companies✨ | leadershipbusiness growth+3 | Erik Peterson | Arko Restoration | — | leadership shifttask audit+3 | — | 37m 08s | |
| 2/20/26 | From Feast-or-Famine to Predictable Profit: The Database Strategy Most Restorers Ignore✨ | CRM strategyrestoration business+3 | Alex Nghiem | Epic180 | — | restoration companiesCRM+3 | — | 46m 24s | |
| 2/13/26 | From $700K to $2.8M How John Gabriele Scaled and Expanded the Right Way✨ | business growthmarket expansion+3 | John Gabriele | 911 Restoration of Des Moines1 Tom Plumber of Des Moines | — | scaling businessrestoration+3 | — | 28m 13s | |
| 2/6/26 | How Contractors Actually Scale: Systems, Trust & Marketing | Clinton James & Paul Sanneman✨ | contractor growthbusiness systems+3 | Paul Sanneman | Water Restoration MarketingContractor Staffing Source | — | contractorsscaling+3 | — | 21m 16s | |
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| 1/30/26 | Storm Surges, Freezes, and Missed Jobs: How AI Is Saving Restorers Thousands✨ | AI in restorationlead generation+3 | Nick D’Urbano | Distance | — | AIrestoration+5 | — | 40m 14s | |
| 12/26/25 | Restoration Pros Rewind 2025: The Best of the Year | Christmas Special | This isn’t just a recap, it’s a celebration of the moments that made Restoration Pros Unplugged the go-to podcast for growth-minded restoration entrepreneurs. In this special Rewind episode, we look back at the top interviews, biggest takeaways, and most replayed clips from our most impactful conversations. From leadership breakthroughs to sales strategies, hiring systems to franchise growth these are the insights that moved the industry forward in a big way. You’ll hear from: - Our most l... | 17m 33s | ||||||
| 12/9/25 | A White-Collar Approach to a Blue-Collar Industry: Phil DePaul’s Leadership Playbook | In this episode of Restoration Pros Unplugged, Clinton sits down with Phil DePaul, the powerhouse owner behind United Water Restoration Group Long Island and 1-Tom-Plumber Long Island. Known for his bold “BoomZeal” leadership style, Phil breaks down how he built two thriving service brands by bringing a white-collar approach to a blue-collar industry and why professionalism, extreme ownership, and clean presentation are non-negotiable in today’s restoration and plumbing world. Phil shares hi... | 40m 53s | ||||||
| 12/2/25 | How AI and Offshore Talent Are Reshaping Restoration Staffing with Paul Sanneman | Struggling to find and keep good people in your restoration business? You’re not alone. In this episode of Restoration Pros Unplugged, host Clinton James (CMO, Water Restoration Marketing) sits down with Paul Sanneman, founder of Contractor Staffing Source, to talk about why the “labor shortage” in restoration is often a self-created problem and what you can do about it. Paul breaks down the biggest hiring myths holding contractors back, like: - Only recruiting when you “need someone” - T... | 29m 35s | ||||||
| 11/25/25 | Real-World Scaling: How WonderBuilt’s Raul Gonzalez Is Growing Faster Using LiveSwitch + AI | AI is changing the way restoration companies operate, and WonderBuilt Restoration is already putting it to work. In this episode of Restoration Pros Unplugged, Clinton James talks with Raul Gonzalez, owner of WonderBuilt in Tucson, AZ, about how AI tools and remote oversight are helping him streamline operations as the company grows. Raul explains how he listened to our interview with James Hatfield from LiveSwitch, signed up right away, and quickly found real use cases like faster mold eval... | 33m 51s | ||||||
| 11/18/25 | Leadership Wake-Up Call: How Restoration Owners Can Build Stronger Teams | In this episode of Restoration Pros Unplugged, Clinton James sits down with Claire Carreras an entrepreneur known for taking broken home-service teams and turning them into high-performing operations. Claire shares her unusual path into restoration, her experiences at Paul Davis and Servpro, and the leadership lessons she learned while rebuilding departments, launching new service divisions, and now running 1-Tom-Plumber Austin. Claire breaks down her simple 3-part method for fixing struggli... | 33m 51s | ||||||
| 11/7/25 | Pricing Mistakes That Kill Restoration Profit and How to Fix Them with Ben Justesen | In this episode of Restoration Pros Unplugged, Clinton sits down with Ben Justesen, one of the restoration industry’s top minds in estimating and pricing strategy. Ben’s journey, from growing his family’s company, Just Right Cleaning & Construction (JRCC), into an award-winning restoration firm to leading national training programs and now shaping technology at DocuSketch offers lessons every contractor can use. Ben breaks down the biggest mistakes he sees in estimating and pricing, expl... | 43m 02s | ||||||
| 10/31/25 | See the Job Before You Roll: How LiveSwitch video streaming is Transforming Restoration | When every minute counts in restoration, getting eyes on the loss fast can make or break a job. In this episode of Restoration Pros Unplugged, Clinton James sits down with James Hatfield, CRO of LiveSwitch, to explore how simple, app-free video links are transforming how restoration companies handle intake, documentation, and customer communication. James shares how LiveSwitch—originally built for 911 dispatch and live sports—now helps restoration teams see the job before they roll a truck, ... | 46m 26s | ||||||
| 10/24/25 | From Franchise Rookie to Industry Coach: A Restoration Journey with Scott Miller of The Growth League | In this episode of Restoration Pros Unplugged, host Clinton James sits down with Scott Miller, founder of The Growth League, to unpack his incredible journey from rookie franchisee to independent restoration owner and now successful business coach. Scott shares how he built a top-performing restoration business, scaled it, and sold it, all while learning the hard lessons that most owners don’t figure out until it’s too late. You’ll learn: - The financial blind spots that keep owners f... | 48m 53s | ||||||
| 10/17/25 | AI Meets Restoration: How ERP Copilot is Revolutionizing Commercial Sales | In this episode of Restoration Pros Unplugged, Clinton James sits down with Jeff Carrier, Co-Founder and CEO of Restoration ERP, to talk about how restoration companies can use technology to win more commercial work and how the new ERP Copilot AI is changing the game. Jeff breaks down how most restorers have handled commercial disaster planning in the past, why ERPs are key to landing “first call” commercial clients, and how his team built a platform that makes it simple and profitable. You... | 41m 49s | ||||||
| 10/10/25 | The KPIs That Separate Struggling Restoration Companies from Scalable Ones | In this episode of Restoration Pros Unplugged, host Clinton James (CMO, Water Restoration Marketing) sits down with Chris Nordyke, President & Co-Owner of Floodlight Consulting Group, to unpack the sales and marketing KPIs that separate thriving restoration companies from those just getting by. Pulled from a powerful live session hosted by WRM and Floodlight, this episode breaks down how to truly “know your numbers” and how tracking the right ones can help you scale smarter, convert more... | 1h 02m 43s | ||||||
| 10/3/25 | Hiring Right in Restoration: Proven Recruiting Tips with Mitchell Riley of OPS Staffing | Finding and keeping the right people can make or break a restoration business. In this episode of Restoration Pros Unplugged, host Clinton James sits down with Mitchell Riley, Recruiter and Partner at OPS Staffing, to unpack what works and what doesn’t when it comes to hiring in the restoration industry. Mitchell shares practical recruiting strategies that restoration company owners can use right away, including: - Low-cost, high-impact tactics like referral programs, local networking, and ... | 47m 38s | ||||||
| 9/26/25 | Fast Cash for Slow Claims: A Lifeline for Restoration Business Owners | Cash flow is one of the biggest challenges restoration companies face. Insurance claims can take weeks or even months to pay out, leaving contractors scrambling to cover payroll, materials, and overhead. For many, this delay means turning down jobs, slowing growth, or dipping into personal funds just to stay afloat. In this episode of Restoration Pros Unplugged, Clinton James sits down with Ilana Ben-Ezra, PhD, President of National Claims Funding, to reveal how restoration business owners c... | 31m 26s | ||||||
| 9/12/25 | Winning More Commercial Restoration Jobs with BDRs and Online Authority | In this episode of Restoration Pros Unplugged, Clinton James (CMO, Water Restoration Marketing) sits down with Leah Hanlon (Franchise Sales & Business Development, 1-Tom-Plumber & Icon Property Rescue) to unpack exactly how restoration companies can land more commercial contracts in 2025. If you’ve struggled to break into the commercial market or you’re ready to scale past residential feast-or-famine work, this conversation gives you the blueprint. Clinton and Leah walk through the t... | 1h 00m 54s | ||||||
| 9/5/25 | From Documentation to Deal-Maker: DocuSketch Strategies for Restoration Growth | In this episode of Restoration Pros Unplugged, Clinton James sits down with Holly Baldwin, Senior Customer Success Manager at DocuSketch, to uncover how restoration companies can transform an advanced documentation tool into a powerful sales and marketing engine. Holly shares her journey from her early days at Servpro to becoming a key leader at DocuSketch, where she now helps restoration professionals streamline operations, win more business, and deliver a true “white glove” customer experie... | 35m 56s | ||||||
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