
Going Back to One of Our Most Insightful Conversations | Season 2 Episode 11
From Risk Intelligence by Karen Adamsbaum
March 30, 2026 · 17 min · Season 1 · Episode 118
About this episode
This episode revisits a conversation with Eric Silverman about how small changes in language can significantly impact success in client-facing roles.
What if the way you say something matters more than what you say? In this replay of Season 2 Episode 11, we revisit our conversation with Eric Silverman and uncover a simple yet powerful shift that changed the trajectory of his success. This episode dives into how small changes in language can influence perception, build stronger connections, and open doors that once felt out of reach. It is not about working harder or reinventing your entire approach. It is about refining the way you communicate every day. If you are in sales, insurance, business, or any client-facing role, this conversation will challenge you to rethink how you present value and engage with others. Listen in and discover how a subtle shift in verbiage can create a meaningful impact. #InsuranceProfessionals#InsuranceAgent#InsuranceBroker#RiskManagement#SalesInInsurance#SalesProfessionals#B2BSales#SalesSuccess#ClientRelationships#TrustBuilding#CommunicationMatters#WordsMatter#SalesPsychology#InfluenceAndPersuasion#BusinessGrowthTips#HighPerformance#ServiceExcellence#ConsultativeSelling#ValueSelling#CommunicationMatters #WordsMatter #SalesPsychology #ClientRelationships #BusinessGrowthTips #ProfessionalDevelopment…
People in this episode
Guest: Eric Silverman
Topics covered
- communication
- sales
- business growth
- client relationships
- language influence
Keywords
- Insurance Professionals
- Sales Success
- Trust Building
- Words Matter
- Influence and Persuasion
- Professional Development
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