AI Voice Models & the Hidden Costs of Untrained Staff | Ep 214

About this episode

The episode discusses the hidden costs of inadequate staff training in churches and introduces AI voice models.

Most church leaders know their staff training isn't as robust as it should be, but very few understand what it's actually costing them. In Episode 214, Jon, Emily, and Nicole bring to light three real costs: lost staff productivity, missed connections with your congregation and redundant software your church is paying for because they don't know Rock already does the job. Before diving into training, Jon walks through AI voice models coming to Rock that sound human, compute deals between major AI providers and cloud platforms, and the important distinction between chat AI and agentic AI. The episode closes with a four-question self-assessment every church leader should run this week and actionable steps to strengthen your staff's Rock training. Visit the show notes to find all the resources talked about in this episode. Don't forget to join the new Rock Cast Rocket Chat Channel to see what other churches are saying about this episode. Hosted on Acast. See acast.com/privacy for more information.

People in this episode

Host: Jon

Guests: Emily, Nicole

Topics covered

• staff training
• AI voice models
• church productivity
• congregation engagement
• software redundancy

Keywords

• AI voice models
• staff training
• church productivity
• congregation
• software redundancy

Mentioned in this episode

Organizations: Rock, Spark Development Network, Acast

More episodes of ROCK Cast

• The Vatican on AI and Grandmasters on Ministry | Ep 215 · June 5, 2026 · 22 min
• The Vacation Test Every Rock Admin Should Run Right Now | Ep 213 · May 12, 2026 · 39 min
• What's Possible When AI Does the Heavy Lifting | Ep 212 · April 24, 2026 · 36 min
• How Church Leaders Should Respond to the AI Race | Ep 211 · April 14, 2026 · 47 min
• The Science of Finding Greatness in People | Ep 210 · March 28, 2026 · 45 min
• Escaping the Complexity Trap | Ep 209 · March 16, 2026 · 51 min