
Tales from the go-live - GROW with SAP - with Rebecca Murray
From SAP Learning Insights by SAP SE
September 5, 2025 · 36 min
About this episode
Rebecca Murray discusses her team's GROW with SAP deployment experience in northern Canada, emphasizing best practices and active listening.
In the debut of our mini series “Tales from the Go Live”, David Chaviano welcomes SAP partner consultant Rebecca Murray from Syntax. Rebecca shares how her team delivered a GROW with SAP deployment to a customer whose main operations sat deep in northern Canada. Rebecca outlines the GROW with SAP methodology; leading with best practices in S/4HANA Public Cloud, layering minimal customer-specific configuration, and pairing it with SuccessFactors reaching every employee. Over 14 months, a lean team of 12 specialists implemented and rolled out ERP and HR capabilities with mostly remote delivery, targeted on-site visits, and post–go-live hypercare to stabilize payroll, billing, and period-end close. Rebeccas biggest lesson learned: active listening is crutial when tailoring best practices to a customer’s definition of success. For newcomers, she advises exploring different roles (technical, functional, strategic, customer-facing) and following your curiosity to build a rewarding SAP career. Rebecca Murray on LinkedIn: https://www.linkedin.com/in/rebeccamurrayhcm/ GROW with SAP: https://www.sap.com/products/erp/grow.html Syntax: https://www.syntax.com/ Learn how students can certify…
People in this episode
Host: David Chaviano
Guest: Rebecca Murray
Topics covered
- GROW with SAP
- ERP implementation
- HR capabilities
- best practices
- remote delivery
- active listening
Keywords
- GROW with SAP
- ERP
- HR
- S/4HANA
- remote delivery
- active listening
- best practices
Mentioned in this episode
Organizations: SAP, Syntax
Products: GROW with SAP, S/4HANA Public Cloud, SuccessFactors
Places: northern Canada
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