
Beyond Digital: Creating Personalized Insurance Platforms
From Sapiens Insurance 360 by Sapiens
September 30, 2025 · 15 min
About this episode
Christine Burke discusses with Brian Steiner how insurance companies can create personalized digital experiences to attract consumers.
Of the many changes happening in today's insurance industry, one of the most striking is consumers' growing dependence on social media for financial information, with over 60% -- double the rate from 16 years ago -- spanning everyone from Baby Boomers to Gen Z'ers. This makes personalized, interactive digital experiences essential for reaching customers about the importance of life insurance. In our latest podcast, Sapiens' Director of Life Marketing Christine Burke sits down with Brian Steiner, Executive Director of nonprofit Life Happens, to explore how insurance companies can attract consumers and cut through the misinformation with the right blend of tailored messaging and compelling sector content.
People in this episode
Host: Christine Burke
Guest: Brian Steiner
Topics covered
- personalized insurance
- digital experiences
- consumer behavior
- life insurance
- social media
- insurance marketing
Keywords
- insurance
- personalization
- digital platforms
- consumer engagement
- financial information
- life insurance
Mentioned in this episode
Organizations: Life Happens
More episodes of Sapiens Insurance 360
- From Legacy to Learning Systems: AI's Transformation of Health Insurance Claims · February 26, 2026 · 17 min
- The Road Ahead: AI Decisioning 2026 · December 10, 2025 · 12 min
- The Prevention Imperative: Reimagining Insurance for a More Resilient World · November 24, 2025 · 13 min
- The Road Ahead: Life & Annuity Insurance 2026 · November 16, 2025 · 11 min
- The $100 Billion Shift: Reinsurance's Booming Relationship with MGAs · October 20, 2025 · 15 min
- Agentic AI: The Next Wave in Insurtech? · October 8, 2025 · 16 min
Explore listener stats, chart rankings, contacts and more on the Sapiens Insurance 360 podcast page.