Driving Insurance Policyholder Innovation Through Partnerships

Driving Insurance Policyholder Innovation Through Partnerships

From Sapiens Insurance 360 by Sapiens

September 2, 2025 · 13 min

About this episode

The episode discusses the importance of ecosystem partnerships for insurers to drive innovation and improve customer experience.

For today's insurers, ecosystem partnerships have become essential as accelerating innovation makes in-house development unsustainable, while customers demand insurance applications that rival the intuitive experience of platforms like Google and Uber. Our latest podcast features host Larry Stern, Sapiens' Senior Vice President, Head of North American Sales and guest Paul Applegate, InvoiceCloud's VP of Alliances, who discuss their successful partnership that delivers a 40% increase in on-time payments and the growing need for strategic partnerships to enable successful core system transformations.

People in this episode

Host: Larry Stern

Guest: Paul Applegate

Topics covered

  • insurance
  • innovation
  • partnerships
  • core system transformations
  • customer experience

Keywords

  • insurance
  • innovation
  • partnerships
  • payments
  • core systems
  • customer experience
  • technology

Mentioned in this episode

Organizations: Sapiens, InvoiceCloud, Google, Uber

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