
Driving Insurance Policyholder Innovation Through Partnerships
From Sapiens Insurance 360 by Sapiens
September 2, 2025 · 13 min
About this episode
The episode discusses the importance of ecosystem partnerships for insurers to drive innovation and improve customer experience.
For today's insurers, ecosystem partnerships have become essential as accelerating innovation makes in-house development unsustainable, while customers demand insurance applications that rival the intuitive experience of platforms like Google and Uber. Our latest podcast features host Larry Stern, Sapiens' Senior Vice President, Head of North American Sales and guest Paul Applegate, InvoiceCloud's VP of Alliances, who discuss their successful partnership that delivers a 40% increase in on-time payments and the growing need for strategic partnerships to enable successful core system transformations.
People in this episode
Host: Larry Stern
Guest: Paul Applegate
Topics covered
- insurance
- innovation
- partnerships
- core system transformations
- customer experience
Keywords
- insurance
- innovation
- partnerships
- payments
- core systems
- customer experience
- technology
Mentioned in this episode
Organizations: Sapiens, InvoiceCloud, Google, Uber
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