From Tedious to Seamless: Revolutionizing CRMs with Adam Honig

From Tedious to Seamless: Revolutionizing CRMs with Adam Honig

From Secret Ops by Ariana Cofone

September 3, 2025 · 22 min

About this episode

Ariana Cofone interviews Adam Honig about revolutionizing CRMs with AI to improve user adoption and data management.

On this episode of Secret Ops, we talk with Adam Honig CEO of Spiro an AI-powered “Anti-CRM” CRM for manufacturers. Now, Adam has seen the evolution of CRMs first hand over the years and he knows all the heads that come with implementing one. That’s why he and his team are working on removing the manual input bottlenecks by leveraging AI to automate data entry and help overcome user adoption hurdles. In this episode, we discuss the: History of how CRMs became a universally hated tool a Impact of automated data collection on user adoption How manufacturers became the target customer for Spiro Importance of unbiased AI-generated data for decision-making. Leveraging dashboarding to meet user needs without overwhelming them 👀 Watch the episode on Youtube 🎙️ Check out the podcast at secret-ops.com 📧 Email us at shhh@secret-ops.com 🤓 Learn more about Ariana Cofone at arianacofone.com

People in this episode

Host: Ariana Cofone

Guest: Adam Honig

Topics covered

  • CRM evolution
  • AI in business
  • data automation
  • user adoption
  • manufacturing technology
  • decision-making

Keywords

  • CRM
  • AI
  • data entry
  • automation
  • manufacturers
  • user adoption
  • decision-making
  • dashboarding

Mentioned in this episode

Organizations: Spiro, secret-ops.com, arianacofone.com

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